[email protected]: Yatra.com Rail Support Email

Company
Department
Rail Support
Region
All India
Note
Get customer service related to your train booking.

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Contact Number

1860-5000-800 - Contact details
1860-5000-600 - Contact details
0124-4180820 - Contact details
0124-4180815 - Contact details
0120-4904820 - Contact details

Email

Support Link

Official website - Contact details

Comments

Refund for Yatra reference number 2101829295750 has been processed. Your bank transaction ID for the refund of Rs. 758 is rfnd_9SABPBI91UhWHx. Kindly note that the private sector banks may take 2-3 working days and public sector banks may take up to 7 working days to refund the amount in your account. I have not recieve my money. plzzz refund my money.

Sudhirkumar s

Thu, 03/22/2018 - 12:49

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I have done many booking on yatra in that i have cancelled one of the flight ticket cancelled due to my family situation. During cancellation it shows this amount will get refund in 7 business days. Its more than 15 days over and till now i did not get the refund amount. Here i am sharing yatra reference of the ticket. 090387950564. kindly refund the amount.

Dear Sudhir,

Thank you for your patience!

We would like to inform you that as we have checked your refund of INR 2614.01 has been processed from our end on 27th Mar'18. If payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account. Hope your query has been resolved now. Hence, we are changing the status of this query to resolved. For any further assistance feel free to connect with us.

Thanks
Yatra Care

Dear Madam and Sir,

I have booked hotel through Yatra app and the registration number is 080485182939 which I have received this by sms, but no mentioning of hotel booking date, hotel name and place. Please reply to email ID.

John
Bangalore

Dear John,

Thank you for your patience!

We would like to inform you that as we have checked your booking is very well confirmed from our end and the confirmation has been re-sent to you on your registered e-mail Id. Hence, we would request you to kindly check the same and connect with us again for any further assistance required.

Thanks
Yatra Care

Dear Customer,

As per your request, we have sent the confirmation vouchers again on to your registered e mail address, Hope your have received the same. We would request you to carry Govt. issued photo id cards for all the adult passengers on the above booking. Same need to be shown at the hotel reception. Should you require any other assistance feel free to write us back.

Regards,
Yatra Care !

Yatra.com

Mon, 04/09/2018 - 10:27

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Dear John,

We regret for the inconvenience caused to you!

We have received your query and would respond you at the earliest. Request your patience in the interim.

Thanks
Yatra Care

Grandhi Krishn…

Sun, 06/17/2018 - 13:55

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I tried to contact the number 9555800800, it's out of reach. Please provide me the contact mail id and the phone number to inquire about the reschedule of my onward journey.

Hi,

Greetings from Yatra.com

Request to kindly share your correct Yatra booking number for us to assist you.

Thanks, Yatra Care.

Yatra.com

Thu, 08/02/2018 - 10:54

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Dear Customer,

We hereby would like to remind you to share us the required details. This will enable us to assist you in resolving your concerns.

Regards, Yatra Care

Puneet gupta

Fri, 08/03/2018 - 12:33

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Plz give me link reference number status details. Mail from Yatra.com:

Dear Arjuna singh,
Namaskar, Greetings from Yatra.com
We would like to confirm that the refund of Rs. 2341.0 due to you, for reference number 3007820109734 was processed on 2018-08-02 from Yatra.com to your account.

The Refund reference number (ARN/RRN) for this transaction is 832649. In case the credit is not appearing in your account within 7 days of the refund processing date, we would request you to contact the grievance cell of your bank. You should provide them the ARN/RRN number to trace the transaction.

Dear Puneet,

Greetings from Yatra.com!

Thank you for contacting us. We would request you to kindly connect with the grievance department of your Bank and share the (ARN/RRN) for this transaction is 832649. Your Bank will be able to share the status with you. As advised earlier, your refund has been processed from our end.

Regards,
Yatra Care

Sunil kumar

Wed, 08/15/2018 - 05:01

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Your Yatra Booking Ref Number: 1508878771711 and Journey details are: origin-destination: PATNA JN-NEW DELHI, departure date: 2018-08-21, train Number: 12401, train Name: MAGADH EXPRESS and PNR your Yatra Reference Number for details Kindly note that the private sector banks may take 2-3 working days and public sector banks may take up to 7 working days to refund the amount in your account. I have not received my money. plzzz refund my money.

Dear Sunil,

Greeting from Yatra.com!

We would want to inform you that refund of INR 1516.00 was processed from our end on 15th Aug 2018. You will surely receive the refund as per the above shared timeline, if not then please get back to us to share further refund details.

Regards,
Yatra Care.

I have book 4 tickets but i have not received any confirmation about tickets.

Dear Prasheel,

Regret the inconvenience caused which you have gone through!

Request you to please share the registered e-mail Id along with the transaction date & amount to enable us to assist you.

Thanks
Yatra Care

Lucky prasad

Sat, 09/29/2018 - 23:21

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When I book train ticket it has cancelled automatically, but money did not refund.

Dear Lucky,

Regret for the same!

Request you to please share the Yatra booking reference number or registered e-mail Id along with the transaction date and amount to enable us to assist you.

Regards
Yatra Care

Ramesh kumar Kanodia

Wed, 11/21/2018 - 13:35

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Sir, Refund request for Yatra booking reference number 0311833315672 has been processed in 24 sec. Your refund transaction ID for a refund of Rs. 7064.00 is 107464407680. Please note that your bank may take 2 to 7 working days to refund this amount into your account.

Yatra.com

Tue, 12/04/2018 - 09:05

In reply to by Ramesh kumar Kanodia

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Dear Ramesh,

Greeting from Yatra.com!

We regret the inconvenience caused to you. We would want to inform you that refund of INR 7064.00 was processed from our end on 03rd Nov 2018 in the same mode of payment. As checked our team had already shared refund reference number on your registered email ID. Request to kindly check.

Regards
Yatra Care

Devendra Sahu

Fri, 11/30/2018 - 11:40

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Refund request for Yatra booking reference number 2911895326140 has been processed in 8 sec. Your refund transaction ID for a refund of Rs. 1405.00 is 2090014339. Please note that your bank may take 2 to 7 working days to refund this amount into your account. But not refund money in my account plz Sir.

Devendra Sahu

Fri, 11/30/2018 - 11:45

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Refund request for Yatra booking reference number 2911895326140 has been processed in 8 sec. Your refund transaction ID for a refund of Rs. 1405.00 is 2090014339. Please note that your bank may take 2 to 7 working days to refund this amount into your account. But not refund money in my account plz Sir.

Yatra.com

Fri, 11/30/2018 - 12:25

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Dear Mr Sahu,

Greeting from Yatra.com!

We regret the inconvenience caused to you. As checked refund of INR 1405.00 was processed from our end on 29th Nov 2018 in the same mode of payment. You will surely receive the refund as per the above shared timeline, if not then please get back to us to share further refund details.

Regards,
Yatra

Subha Bangal

Sun, 12/09/2018 - 10:48

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I had booked 6 rail ticket on 8-12-18 at kandari express 2nd class digha to howrah, but I can not get any information from you but my balance had been deducted from my debit card, so please cancelled this transaction and refund my money.

Nagarajan

Tue, 12/11/2018 - 17:24

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Dear sir. I am Nagarajan .doday (11/12/2018)morning i am booking, chalakya Express (tirunelveli to hosur)Date 18/01/2019.total 351$drensalation my account. But train ticket not receive myself. Not come any proof. Bless check and help needful.

Yatra.com

Tue, 12/18/2018 - 19:42

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Dear Nagarajan,

Greeting from Yatra.com!

Regret the inconvenience you have gone through. Request to kindly share your registered email ID used at the time of booking for us to assist you.

Regards
Yatra Care.

Richa Arya

Wed, 05/25/2022 - 00:32

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I booked train ticket via Yatra app and made the payment via amazon pay. I recieved the message from bank about successful transaction but didn't find any booking on yatra app, nor on my mail ID. Booking has not been successful but I didn't recieve message of refund from yatra app. Refund the amount.
Yatra Online Private Limited Id: 012405220042267-2318385733561
Transaction ID: P04-1807380-2731874
Payment date: Tuesday, 24 May, 2022 12:34:15 PM IST
Amount :₹3069.67

Rajan kumar

Thu, 06/23/2022 - 05:27

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Mera refund abhi tak nhi mila 13 days ho gaye mai 4 char ticket book Kiya tha payment successful hone ke bad IRCTC User ID and password mang rahe tha mere pas User ID and password nhi tha to Mai ne cancel kar diya but paisa abhi tak refund nhi huva Mai refrence ud de raha hu please check
1106220088844

Rahul bisht

Mon, 10/17/2022 - 00:47

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Very bad service. plz cancel my tickets and give me my refund amount. next time I am not sure using this app.

Krishna Bhat

Mon, 12/05/2022 - 22:51

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Hi,
I'm Krishna Bhat, and I'm trying to book a train from New Delhi to Bangalore (departure date: December 31, 2022).
I used Google Pay to get a ticket in the Yatra app. My 4636.68 rs. amount was debited from my Google Pay. But my booking failed, for some unknown reason. I attached my transaction screenshot for your reference.

How can i get my amount refunded? When can i get my money? Please help me.

Regards
krishna Bhat
Bangalore
8660069719

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