Twitter page: Amazon India Online Customer Care Support Link

Company
Department
Customer Care
Region
All India
Note
Connect with Amazon India on its official Twitter account.

If the above contact didn't helped you, here are alternatives to reach Amazon India customer support.

Contact Number

1800-3000-9009 - Contact details

Email

Support Link

Official website - Contact details
Live chat - Contact details

Comments

Ashish kumar

Mon, 01/02/2017 - 16:34

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Amazon is providing hell kind of services. I am very much disappointment with amazon service.

I am not able to connect 1800 3000 9009 from mobile or land line. This number is accessible only from other services. I have wasted lot of time dialing from Mobile. why this information is not communicated to customers. This type of service will be a black mark for Amazon.

Mahesh P kene

Fri, 09/01/2017 - 21:31

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I have purchase captcha sony xperia xa on 24.08.2017. The product is not at all worth. its no where mention the make on product. The case is loose , battery is not fit properly on slot overall product is not at all worth hence I want to return it I don't want replacement.

Dattatray B. Kokare

Mon, 10/23/2017 - 15:47

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Waste service... i have purchased one power bank ,not given delivery by local boy, who doesn't have sense to talk with customer, i have done big mistake for choosing your delivery service. please don't hire waste candidates as sales persons..i loss my deal... due to your worst sales boy who was asking me to wait for half hour to take parcel... parcel was in his hand & wait for his senior person.

If possible pls send my parcel with other person who can at list talk properly. also he was using bad words to amazon. I would think to purchase any new products from amazon. This is my first experience with Amazon.

Pratyez Sharma

Mon, 11/13/2017 - 13:23

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Amazon employees dont have sense to talk. i called delivery employee of amazon for my order status and he replied me in very bad manner.

Dr.Meetika Gogia

Wed, 12/20/2017 - 12:21

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Hello, I created an account with mobile number and placed an order 4 months ago which the delivery is expected and it didn't come. I want to track the shipment but my account is locked . I get a msg that the account is locked and msg is sent on your mobile on how to unlock the account. I haven't received a single msg on mobile. I did reset the password but the system is not recognising the new password as well. Can you please arrange to fix this or give me contact number for me to get in touch with the technical support, I cannot dial in your India toll free number.

Pearl Singh

Sun, 12/31/2017 - 09:24

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I have not received my refund and the item was picked on 5/12/17 neither am I able to connect to customer care. pls initiate my refund asap.

Premamsingh

Mon, 10/21/2019 - 12:05

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I received an sms of winning of my prize but unfortunately i contacted amazon customer care how to claim my prize , C.care replied me to wait till September 30th to announcement of result. i had problem with my amazon account password showing invalid. i was fed up so again contacted customer care he asked me to share amazon mail I.D and amazon password with the link of winning prize to share with them. atlast they did'nt solved my issue but they told me to wait till sept. 30 to receive an email. mistake was done by the customer care of not giving proper instruction to claim the prize. If I'm not able to claim then why my name was mentioned in the winner's list if i am eligible plz. reply and give back my prize b.coz winning is not so easy. plz verify that i have been contacted many more times. voice will be recorded.

Ripu Sudan Kumar

Thu, 07/23/2020 - 12:01

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Dear Authority,
I booked rakhi from your online shop on date 14/7/2020 and tracking id is 2012141810 but rakhi is not delivered in the address, where is my product please share status. and deliver as soon as possible.
Thank you

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