Dear Avi kashyap,
Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal
Thank you
I don't have any problem. But i am seeing that you are giving service to costume not satisfaction by your service. Please build a good marketing plan and service.
It an hopeless experience ever, I ordered for a tupperware multi color lunch box on 23 march. It's haven't delivered to me till now. Regarding this I call so many time to them but no response, very poor and disgusting service. I recommending you all please do not dare to buy anything from snapdeal worst site they don't care about customer.
We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [email protected] with these details. We assure you all possible help.
Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at [email protected] so that we may assist you.
I hv ordered MAC FOUNDATION AND POWDER but both products are duplicate and I request for return and refund but I dint get any reply. I had gone to andheri office address given on website but there is no such office at veera desai road, no building name nothing is given... r u making fool. Plz kindly refund or i will take legal action at consumer protection.
Pl confirm I have rec'd a msg today morning that you are lucky draw winner & won a Tata Safari car or 126000 rupee and afternoon recd a call from divaker Sharma that you send 3500 rupees then you got Tata Safari car or 1260000 rupees. after I searched Snapdeal contact no from google & contact No 6205776945 Mr. Nitin called speaking from Snapdeal Mumbai...Mr...Nitin called him send 3000 rupee then process for 1260000 progressed I send 3000 rupee. Mr assured him your 1260000 transaction will be completed in 10 minuts but after some time recd a call other person he called I am speaking SBI branch Mumbai your transaction 1260000 failed due to reason that 1 percent of whole amount will be send to SBI branch then your 1260000 can be transfer you. I not send 1 percent money. Please confirm that it is fraud persons or true Snapdeal company persons.
It is for your information that i have ordered for one saree it was delivered to me but the worst product i have ever seen and your company is saying that the product is not yet delivered. As you claim that it is 100% safe and secure to do all the transaction how others getting all the information from your site and also able manage the delivery. I am cancelling my order and i will take some legal action against your online service.
It is for your information that I am totally unsatisfied with your products. A power bank ordered by me on your online shopping application. When i found it I see that this is damaged. I'm raise a request for replacement. Second time same issue at this time I'm also found it damaged.what is this?? Unfortunately again I raise a request for refund but your pick up service still now not contact with me any process as like :-mail, sms, call.
I'm giving you detractor in your tnps score. Humble request you please pick up this and refund my money.
My order number is-23795260816
Suborder number is-29065714681
HSN-85176290.
I hope you help me
We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.
I am writing this to express my disappointment towards my first order with you. And its really shameful that the order was blank inside with the mere piece of the bill, which i paid to the delivery boy. It would be grateful if you take this complaint into consideration at the earliest, and nevertheless i do not expect any favour after such delivery, but i do hope to receive the original order placed at the earliest.
We wish to inform you that the refund against your order has been completed from our end. Hence, we are closing your request. We're sorry for the inconvenience caused.
I purchased kajal set of Snapdeal but i receive fake products and i orders 5 kajal set but receive only 3 kajals. Then i raise a return request but snapdeal team is not working on my request it showing closed anybody not picked the products or i didn't receive my refund amount. Can you please help me out of this.
Snapdeal team am telling very sadly this... Two to three times i had send email to you but my problem is not cleared yet now.
Respected authority sir..
20th feb 2019 i have received my item (mechanical engineering book) but it had defect and also damaged. So i taken return step and recived confirmation massage from the snapdeal with reference number but people not come to pick up the item..but today i have received massage like usable pick up your item such that even without try.And earlier they had to send contact number (8139958830) of pick up person but that number cannot reached when i tried many times.
My item's necessity is very important for me for just few days before the examination
My reference number 54667358.
Plz solve my problem or refund my amount urgency is very important for me.
The customer service is horrible.. The number mentioned is useless it just does not have an option to reach customer care people.
I haven't received ky product and snap deal just does not care. I want my money back. I have asked them to call me back but still no reply on it at all.
Your service is very bad Your service is very bad, my given item was taken back and Meridian money was also not returned to me. Never happened to me.That my stuff was gone and I didn't get my money. This is my hard earned money. please solve my problem and give me my refund.
Account number :3619059554
phone number :8607789687
Comments
Delivery service
How to get a delivery service Center?
Request for early delivery
Can you please deliver my item before 30th january 2017. My product id is 18137111842. Please deliver this item before,30th jan 2017.
Dear Avi kashyap,
Dear Avi kashyap,
Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal
About services
Thank you
I don't have any problem. But i am seeing that you are giving service to costume not satisfaction by your service. Please build a good marketing plan and service.
Hopeless service
It an hopeless experience ever, I ordered for a tupperware multi color lunch box on 23 march. It's haven't delivered to me till now. Regarding this I call so many time to them but no response, very poor and disgusting service. I recommending you all please do not dare to buy anything from snapdeal worst site they don't care about customer.
Dear Mohit,
Dear Mohit,
We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [email protected] with these details. We assure you all possible help.
Regards,
Team Snapdeal
I want my money back
I returened my order 3rd of juky but i didn't got my money back. I want my money back.
Return problem
I am suffering for return my order and i didnt contact any customer service man or woman.
Receipt copy of courier
How can I upload the copy of courier receipt?
Product availability
Please notify me when ur product. "rivi9 VR_105 sneakers grey casual shoes" size_8 available. I badly want this product as soon as possible.
Warranty
Sir I have purchase one Redmi note 3 before 10 month but still some problem in my phone... please give me invoice bill.
Dear Suresh Kumar.v,
Dear Suresh Kumar.v,
Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at [email protected] so that we may assist you.
Regards,
Team Snapdeal
Help my problem
My different order delivery my place replace my other order... Customer call me immediately.
Need bill copy
Sir, pls i am purchace new mobile some time ago but i miss bill copy. so pls send bill copy. mo - 909913976
Product is duplicate and no reply for refund request
I hv ordered MAC FOUNDATION AND POWDER but both products are duplicate and I request for return and refund but I dint get any reply. I had gone to andheri office address given on website but there is no such office at veera desai road, no building name nothing is given... r u making fool. Plz kindly refund or i will take legal action at consumer protection.
Refund
I have not got my refund of order id 21057005216.
Confirmation
Pl confirm I have rec'd a msg today morning that you are lucky draw winner & won a Tata Safari car or 126000 rupee and afternoon recd a call from divaker Sharma that you send 3500 rupees then you got Tata Safari car or 1260000 rupees. after I searched Snapdeal contact no from google & contact No 6205776945 Mr. Nitin called speaking from Snapdeal Mumbai...Mr...Nitin called him send 3000 rupee then process for 1260000 progressed I send 3000 rupee. Mr assured him your 1260000 transaction will be completed in 10 minuts but after some time recd a call other person he called I am speaking SBI branch Mumbai your transaction 1260000 failed due to reason that 1 percent of whole amount will be send to SBI branch then your 1260000 can be transfer you. I not send 1 percent money. Please confirm that it is fraud persons or true Snapdeal company persons.
Hi Roop,
Hi Roop,
Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.
Regards,
Team Snapdeal
Fradulant transaction
It is for your information that i have ordered for one saree it was delivered to me but the worst product i have ever seen and your company is saying that the product is not yet delivered. As you claim that it is 100% safe and secure to do all the transaction how others getting all the information from your site and also able manage the delivery. I am cancelling my order and i will take some legal action against your online service.
Hi Smita,
Hi Smita,
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
Didnt get ordered BATTERY
I ordered Moto E4 5000MAH battery but i didn't get still. Please can you make fast delivery facilities to me.
Pick up product and refund my money
It is for your information that I am totally unsatisfied with your products. A power bank ordered by me on your online shopping application. When i found it I see that this is damaged. I'm raise a request for replacement. Second time same issue at this time I'm also found it damaged.what is this?? Unfortunately again I raise a request for refund but your pick up service still now not contact with me any process as like :-mail, sms, call.
I'm giving you detractor in your tnps score. Humble request you please pick up this and refund my money.
My order number is-23795260816
Suborder number is-29065714681
HSN-85176290.
I hope you help me
Re: Pick up product and refund my money
Hi Rinku,
We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.
Thanks!
Team Snapdeal
Empty order received
I am writing this to express my disappointment towards my first order with you. And its really shameful that the order was blank inside with the mere piece of the bill, which i paid to the delivery boy. It would be grateful if you take this complaint into consideration at the earliest, and nevertheless i do not expect any favour after such delivery, but i do hope to receive the original order placed at the earliest.
My order id : 25343327024
Dear Vimal,
Dear Vimal,
Hope you are doing well.
We wish to inform you that the refund against your order has been completed from our end. Hence, we are closing your request. We're sorry for the inconvenience caused.
Regards,
Team Snapdeal
Order return
Hi team,
I purchased kajal set of Snapdeal but i receive fake products and i orders 5 kajal set but receive only 3 kajals. Then i raise a return request but snapdeal team is not working on my request it showing closed anybody not picked the products or i didn't receive my refund amount. Can you please help me out of this.
Bhavana
Jaipur
6376896751
Re: Order return
Dear Bhavana,
Hope you are doing good.
We wish to inform you that your refund has been initiated from our end and you will receive the amount within 8 to 10 working days.
Regards,
Team Snapdeal
My choice shoes are changed
My choice shoes are missing and other shoes are delivered. please replacement of my shoes.
Return problem
My item yet not return. although you are trying to deliver another same item with extra 450 rupees.. i don't know what to do.. plz help me.
Re: Return problem
Hi Raju,
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
Return step not initiated after 5 days complicated
Snapdeal team am telling very sadly this... Two to three times i had send email to you but my problem is not cleared yet now.
Respected authority sir..
20th feb 2019 i have received my item (mechanical engineering book) but it had defect and also damaged. So i taken return step and recived confirmation massage from the snapdeal with reference number but people not come to pick up the item..but today i have received massage like usable pick up your item such that even without try.And earlier they had to send contact number (8139958830) of pick up person but that number cannot reached when i tried many times.
My item's necessity is very important for me for just few days before the examination
My reference number 54667358.
Plz solve my problem or refund my amount urgency is very important for me.
Horrible snapdeal
The customer service is horrible.. The number mentioned is useless it just does not have an option to reach customer care people.
I haven't received ky product and snap deal just does not care. I want my money back. I have asked them to call me back but still no reply on it at all.
Order I'd 40541210122
Your service is very bad Your service is very bad, my given item was taken back and Meridian money was also not returned to me. Never happened to me.That my stuff was gone and I didn't get my money. This is my hard earned money. please solve my problem and give me my refund.
Account number :3619059554
phone number :8607789687
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