[email protected]: Airtel Customer Care Email
Email
Company
Department
Customer Care
Region
All India
Note
Airtel customer care email for mobile users as well as landline and broadband users.
Mobile users, mention your mobile number in the subject of the mail.
Landline/broadband users, mention Airtel account and fixed line number in the subject of the mail.
Mobile users, mention your mobile number in the subject of the mail.
Landline/broadband users, mention Airtel account and fixed line number in the subject of the mail.
If the above contact didn't helped you, here are alternatives to reach Airtel customer support.
Contact Number
1800-103-0121 - Contact details
9935012345 - Contact details
400 - Contact details
1800-102-8080 - Contact details
198 - Contact details
51234 - Contact details
121 - Contact details
4448080 - Contact details
Support Link
Twitter page - Contact details
Official website - Contact details
Facebook page - Contact details
Comments
To disconnect broadband connection
My name is Deepak. I am very disappointed from the services. i have not used the network for one and a half month but i still paid bill for that and told the person to disconnect connection who came to collect billed amount in my shop. he told pay this bill after this we can disconnect the connection i paid. now one day i saw my airtel app therr was another bill for the another month i contact to 121 and they also told me to pay the bill and after that we will disconnect connection which is not used for almost 3 months my complaint number is 88579338 still i did not got any call from airtel.Connection is on my brothers name Neeraj Saurabh.
Mobile and internet connectivity & internet speed
The mobile and internet connectivity in our residence whether through Sim or Wifi is very poor. The internet speed as committed by Airtel is 413 Kbps of the new Broadband Plan taken recently, however, the speed is very poor and the connectivity gets disrupted most of the time. The Plan entails higher payment however the services are very poor besides getting disconnected frequently.
Disconnection of Data card connection 9068895809
Sir, I have taken Above data card connection three months back from Airtel store , Turner road , Dehradun. For the last 15 days my data card connection was stopped by customer care as information received from the airtel store. The airtel store at turner road is just for depositing bill but without any customer help. Why should I keep on depositing bill for closed connection due to fault on airtel behalf. I have contacted customer care and they are telling that they received call to stop the connection as card have been lost. Who has called and what was the number from which call was made, they are unable to provide any information. I visited the Airtel turner Store today Who were unable to provide satisfactory reply but restored the connection is restored.
Kindly let me know how my connection was stopped without my request. I have paid all the bills. If you are unable to provide any satisfactory reply , I will no option but to close my post paid connection. I have Aittel prepaid and Airtel DTH connection also which will also be closed.
Your faithfully
Rakesh Pratap
9412057873
I had not received my recharge
Sir/madam i am asrith i have recharged 399 on my number u said that on 399 unlimited calls and Daily 1gb but i had not received that offer i had got only for 28days.
Internet is not working
Sir,
I am very upset with your services, My Internet is not working properly since October Saturday 2017, All my work is pending, I have complaint your airtel representative more than 10 times but they are not giving services to me. Please take me seriously.
Regarding my last bill
My mobile no is. 9866640666. I need the last month paid bill copy to be sent to my mail id.
Recharge done twice by mistake
I called customer care of Airtel n shared my problem that my recharge is done on same no twice by 399 plan first they said we will give u benefit once the pack expire second time they said we will give u benefit for 99 days now they are saying only for 84 days....worst services.
I want to long time unlimited calling and data
Please send offers on my this airtel prepaid no.9821769026. i wanted to long tome unlimited calling and data plain.
Unknown number 745504
Dear sir what is this number 745504 incoming call coming to this number 745504 at midnight 2.30 am what's it.
Reg for post paid conncetion
Dear Sir,
This is Samuel form Tamil Nadu, I am Working in Bajaj finance LTD., Now I am using Vodafone Post Paid Phone, but the Network is very slow., Now I want to change Vodafone to Airtel Post paid with same no, I tried to change Vodafone to Airtel post paid for Last 2 months, But, no response in Airtel. Please help and change my network. Plz solve this issue for urgent basics.
Name - Samuel Peter Paul J
Company Name - Bajaj Finance Ltd.,
Mobile No - 84 28 23 27 27
Relationship Number 1267364966
We request for Summary of Charges for the Months ending 16/08/2017 & 16/09/2017. Please forward a copy of the Summary of Charges for every Month here after to our Email Address, ie., ukm1947 @gmail.com.
Complain
I bought airtel card 200 and I mistakenly scratch some pins on it what should I do?
Complaint for airtel service
Airtel service is worst and dont buy any one , and buying other services.
Adding new number in family plan
Sir,
My postpaid Airtel no is 9860210041. In my existing plan I have 1(my own number) and 4 more family member in the plan. Now I want to add 7276847957 (which is to be ported from docomo to airtel) in the same plan. I have currently 4 members in the plan and airtel is not allowing me to add another number (the only remaining number in my family).
For not getting the exact benefit as shown in airtel app
Hello! Sir, i have recharge from my airtel app online Rs 7, 2g , 40 mb for 1 day as shown in the airtel app, but instead of getting 40 mb they had recharge me std pack what is wrong with the airtel app. so please fixed this issue for i am not getting the exact benefit.
Network issues
Worst network, OMG they say they are the best from all other networks, but i think airtel is waste of all other company. bcz guyz i live in Mumbai goregaon n face all this problem.
Number block
My number 9535367555, please block my number my mobile loss so dont want this number. so plz lock dont want I requested please lock my number. I purchase new number for airtel.
regards
srikanth
Bill not not received
We observe bill amount exceeded than our usage. pl. send actual plan detail.
Want to change my landline no last 4 digit in 0161
Hi, I got my land line conn and wants change my no 0120-4111867 to 4110161, or any no with last 0161 without charging it's charges. pl i am an MTNL EMP we provide free nos except premium no.
Deactivate boosters
Hi, I took airtel postpaid 649 plan and hadn't activated for boosters 199 but charged for it and i got bill 930. So i kindly request you to deactivate boosters for my mobile number 9985873015.
Request for call log of last 6 months
Can u plese sent my sons call details of last 6 months of 9515825844.
Lost data
Dear Airtel,
Without using internet it's showing 10 GB consumed on very 1st day of new billing cycle, it's not possible for me to use 10gb in 24 hours. Kindly check my data.
Mobile no.- 9096974333
Thanks
Deactivation of my Airtel postpaid mobile connection
Hi Team,
I am Sudharshan Vasudev, an Airtel customer since many years. I have a request to deactivate my Indian post-paid mobile connection for my number – 9880755993 as I have permanently relocated to Canada and I am no more using that number.
Despite having sent my family members in India go to the Customer Care Service Centers multiples times I couldn’t get the required help and in turn getting negligent responses. I have got a bill for the last month as well and I have hardly used the number in last month.
Can you please help me in deactivating the connection immediately?
Thanks,
Sudharshan.
Deactivate boosters for my numbers
Hi, I had requested to deactivate boosters (199) for my number 9985873015 (airtel postpaid 4G) as it got activated without my notice but still you hadn't deactivated. So kindly deactivate the boosters as my due date for bill payment is tomorrow.
Linking of UID with mobile no
This is 4th time i am visiting your store in last two weeks for linking UID. Every time the answer is same, server is down. The store infront of bharat university Tambaram,chennai. Don't ask for address and all, all are available in net and only one store available in that area. Is it mare coincidence or intentional because i feel proud to be an airtel customer and can't expect this kind of service from you. Do the needful.
Airtel bill
I am already airtel bill pay but airtel side call me bill pay. any two minutes call me. 2 days (200 Call), my bill date 11Nov. please quick close this problem. My M. No.9871521123.
Rajendra Singh
9894026894, Poor response from customer care executives
I am Vijay from Coimbatore. I had requested for mobile portability due to excessive data rates and no offers received from Airtel. I have been continuously contacting airtel executives for the past three days regarding the same. But the responses each and every time from the customer care executives were very much annoying and they couldnt even understand what my concern is.
I am using my airtel number for the past 12 years. But Airtel is not at all giving preference for long term customers. No good offers where provided. After all customers should be provided with proper response. One of the executives made me to wait over phone for nearly 30 minutes. Each time she connects the line and when realises that I'm waiting,she plays an airtel advertisement. She continued the same for 3-4 times and finally terminated the call without any response.
Kindly do not recruit such irresponsible persons for customer contact. Customers are valuable.. Do not loose them for silly reasons.
4G internet not working
My number Airtel prepaid - 9972277334
Before I am using Vodafone.now I ported to Airtel using last 20 days. worst internet service provider. i recharged Rs 452 plan is unlimited calls & daily 1GB 4G data for 3 months. but internet very worst 2G speed also not browsing. Compare with jio 4G it's coming 5% speed very bad service. i called customer care also but he only convince every time not resolving this issue. please resolve this issue.
Daily data not received
Dear sir/madam
today 27/10/2017 i have not received daily data 1GB as per plan. kindly do needful .detail given bellow.kindly give feedback in my mobile no or email .
mob no-7894058597
email-dillip.skd @gmail.com
Payment not credit to moble number 9582999889
Sir/Madam,
My name is Witty Grace and i have paid my airtel mobile bill for Oct'2017 on the 23rd of Oct'17 for RS 477.00. However the payment is not credited to my mobile number 9582999889 till date (27/10/2017). The customer representative informed me to upload the payment proofs on this page which i am not able to. My Transaction id is 981203 and i have also received a message that the transaction has been processed successfully and money has been deducted from my bank account. I made this payment through "My Airtel App". Looking forward for a quick resolution.
Many thanks,
Witty Grace
Data service not working
Hello Sir,
I am a airtel number user 9996430777. But from the last few days data service not working on my airtel number. Plz solve my problem.
Non available of network
I have a pieces of land in Dist-Dhemaji, State-Assam, Vill-Deogharia, p.o- Bengenagarah pin-787058. There are many people using Airtel Sim but many problem faced in use of airtel sim non availablity of network. I think Airtel is the best and popular network service in India so we very unlucky for use Airtel all service in my rural place. If you will be able to installed a tower in these rural area then many many help to success their competitive life. So, pleases if possible then you can contact me in this no 9957256473.
Billing error
Hi, I am an airtel user (post paid) for No. 8471895691. Regarding bill payment- I have paid the bill for last month (September) of Rs. 372; however, messages has been coming as "non-payment" and furthermore the same amount is added for my next month (October) bill, thus, now it is Rs.776.
Please check my last month (September) bill payment.
My Payment Transaction ID (Txn ID) is: 980729
Your employee terrorising me to close my complain
One of the area head tried to terrorize me that if i file a complain my would be dead forever. lol, its funny that how dare can he disconnect my connection when its already dead. to be frank such response from airtel employ is pathetic your recruitment team should be ashamed of themselves for hiring such type of employees.
Poor Airtel network in Hubli 580032
I am residing in Revenue Colony RAJNAGAR Hubli-580032 and very very poor airtel network in this area
580032.
Not receiving messages, otp or alerts on mobile no.
Mobile no.9840757895, prepaid. For the past few days I am not receiving any messages or one time password messages or alert message to my number even though I have enough space in my phone. When contacted 121 they told that the facility has been stopped. I do not know the reason and I was not even informed. This has put me into lot of inconveniences. Kindly look into the matter and oblige.
Yours sincerely.
Girija jayanandan
198 IVR is not working
I am trying to reach customer care agent through 198 ivr for the past 1 week but it's not connecting ,I am pressing number option guided by the ivr but it's not working .Its just finishing the Ivr record and automatically disconnected (so many times tried).
Rs349. Recharge pack, not properly done to mobile no. 9934183280
Today through your official site(through internet), I paid Rs349/- for a prepaid recharge pack to mobile no. 9934183280 but she is unable to make any call from that mobile number, surprisingly you have sent the message of recharge to mobile number 9546092062. Please solve the problem urgently.
Complaining not for receiving sms
my airtel no. is 8974966468 and not receiving any messages from others or costomer care, so what shall i do with that.
Repayment
I wrongly recharged for 238 rs instead of postpaid bill payment in mobile banking but again this amount is due on bill so repay my 238rs or take it for my bill payment.
GSTIN registration
kindly share process of getting my GSTIN registered with Airtel to avail credit.
9582999889
Hi,
This is my 2nd request with no resolution yet. I paid my mobile bill on 23rd Oct'17 for RS 477 through my airtel app. The amount has been deducted from my bank account. Please credit this payment towards my airtel mobile number 9582999889. Appreciate if you would look into this at the earliest.
Thanks,
Witty Grace
9582999889
9582999889 - Bill Payment not credited
Hi,
Sorry i did not mentioned my transaction id in my previous request. It is 981203 and bill was paid on 23/10/17 through airtel app for 477.00. Please credit this amt to my mobile number 9582999889.
Thanks,
Witty Grace
Network issue
Dear sir/madam,
I am using Airtel since 5 years. But now I am confusing in which one network is 4G & which one is 2G in District place also.. daily after 7:00pm to 12:00pm I am feeling like Airtel is one of worst network ever I saw. Not satisfied with network.
Worst network, I think Airtel is hitting to customers by fake advertisement.
Change my no. postpaid to prepaid
I use the no. 9831254530 in postpaid plan. now i change the plan to prepaid. I apply before but it not process. Please done the process.
Complaint against Airtel
It has been told that Airtel is All India but here our pin doesn't match 783375. I wanted to order Iphone7 it's showing in TV very much so. But why it doesn't work.
Activation of my new postpaid connection
I am trying to port into airtel postpaid from idea and first time I submitted my documents to airtel gallery on date 30 Sept which was 1 month before. After that I was told that my documents rejected due some verification reason so I submitted another documents after 1 week and this is still in the process. I also got call from airtel customer service who asked me to submit another documents to him so I have submitted all documents like AADHAR card, PAN card, Government Employee ID for 4 times but my airtel connection is still not activated.
I took details of this person who asked me for documents which are as follows
Name - Dnyaneshwar Pawar Contact no. 7410020100 Manasvi communication id -17848
Now from idea they cut my connection on date 27th Oct. So since last 4 days I don't have any active phone service. I visited airtel gallery for 7 times related to this issue but it is not resolved upto now. So now it seems like I made very bad decision to port into airtel. Now please help me to activate my number or tell me the process to get my connection back into Idea.
Network not working
Hello Airtel team my area there is one kilometer far there is one tower but it doesn't works. I activated my Airtel 3G number (9678034720) to 4G but it's the same as 3G.
Not able to send messages
Plz do something i am not able to send massages my no. is 7754898772.
Reg: Plan change
Hi, I want to change my Plan .so give what are plan are Available. whats the procedure to do it? I tried calling customer care executive but couldn't get the info.
Ph: 0422-4342314
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