[email protected]: Reliance Jio Customer Care Email

Company
Department
Customer Care
Region
All India
Note
Contact Reliance Jio customer care at above email.
Jio customer support responds within in 24 hours.

If the above contact didn't helped you, here are alternatives to reach Reliance Jio customer support.

Contact Number

1860-893-3333 - Contact details
1800-889-9999 - Contact details
1800-896-9999 - Contact details

Support Link

Official website - Contact details
 - Contact details

Comments

SambasivaRao S…

Wed, 10/18/2017 - 13:43

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Recently I have shifted to Reliance Jio under number portability. To my surprise by the time I get up my bed I am getting a message that 50% of 1GB data already utilised without opening my mobile by that time. For the last 3 days from 15th I hardly browsed my what’s app due to non availability of internet data. Especially on 18th October (today) I have opened my phone I noticed 899.00 mb available. After I started using immediately the consumption shown as 1 GB and didn’t permit what’s app browsing. When I checked up my usage chart it was showing 16.10mp at 12.08 am. It really puzzled me and I am almost without internet for the last 3 days. This type of cheap trick really making us to loose the impression on much published Jio.

Mohit sharief

Wed, 10/18/2017 - 19:11

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Dear sir my name is Mohit Sharief my sim is block my sim number is 8839397348. please provide me puk code as soon as possible.

Meet shah

Wed, 10/18/2017 - 20:08

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I have already activated a plan of Rs.149/- on my JIO number.I recharged my JIO number today with plan of Rs.399/- of Diwali offer.My 149/- paln's validity is till 1st November.I accidentally​ touch on Activate button of 399/- plan.I want help cause my both plans are activate on same time.Executives said that you can stop and another said that can't. What is this thing to treat customers? Give me some solutions ASAP.

Yoosuf Muhammed

Wed, 10/18/2017 - 20:24

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My Jio sim calling app in oppen somtime is call option not working this time gio 4g voice uninstall and install that time is working. please fix the problum. my number is 7907928917 my device is j7 2015 4g.

SambasivaRao S…

Thu, 10/19/2017 - 11:17

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Yesterday I made a complaint about non-extending of free 1GB as promised. Today also even before opening my mobile a message received having used 50% of 1GB internet. How can it be possible unless misleading and fooling the public. Initial 1week after shifting to Jio internet extended perfectly but after one week these types of tricks are played. It is disgusting. I didn’t get even acknowledgment for my complaint. Even customer care number menu never permit to contact the customer care person. Yesterday I made nearly 50 calls to Hyderabad office and no body lifted. Pl. resolve this problem.

Samadhan patil

Thu, 10/19/2017 - 15:20

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Internet speed is very low...#it hvn't get above 20kbps..#below 1 gb.

My jio dhana dhan is not over yet when i call some one its saying your balance is over. whats wrong with this.

Recent updated jio4gvoice very wosrt. Connecting problem every time showing offline and also not configured properly worst worst. Pls overcome this app updated the Android app developers are pls overcome this app connectivity. I am using Moto x force, vibe x3, Huawei p9 these mobile r showing Same problem after jiovoice update. First I think mobile problem then three mobs r after update same problem offline mode.

Gopinath D

Sat, 10/21/2017 - 13:30

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I am Gopinath using jio sim in Jiofi 2 device the signal strength is very poor and it is connected as less than 2g signal. i visited besant nagar jio retail shop which i buy the jiofi 2 device they are not responding. i contacted jio customer care many times they told me this problem will solve within a september but still the problem persist. My service number requests are:

SR000002NAD, SR000002JZ, SR000001624N, SR00000156YW

SR00000E2MVI... This is the latest service request id. Why should i pay 399 without using jio data. charge is draining so fast bcoz of data loading. its not true 4g its not volte services. first Jio retail shops should respect customer requests but they are very worst service i ever seen. at a time of selling jiofi device they are acting like a actors and after that they are not responding. shame on this.

My newly recharged jio sim got showing emergency calls only and after some time it shows no service its not working for a week... so i recommend to take airtel this jio peoples making fool of us. if anyone can help please mercy on me, solve my problem.

Vikram singh

Sat, 10/21/2017 - 21:03

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I have trying to call but i cannot attend phone call sms why? Plz help me my no. Is 8219417617.

In my area Jio internet is poor since last week. i am unable to open a single page. Plzz solve this problem.

Kannuru Venkunaidu

Sun, 10/22/2017 - 07:41

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Sir, My no is:9347909757. From 20th of this month my data is completed with out my usage. please rectify my problem as early as possible. I am using iphone 6s.

Alka kumari

Sun, 10/22/2017 - 09:54

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Hey jio my sim is not activate and no signal is coming. My Mobile No.7355194670, plz help me.

thanks

Ram prakash

Sun, 10/22/2017 - 13:42

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Now-a-days Jio 4g voice app is looking very bad because 2week before and all when we turn on the net means the Jio 4g voice app is connected within 5 to 10 sec. but now it takes minimum 10min to connect. it says that please check your Internet connection but my internet speed is 1Mbps. I don't know the reason why it's takes too long to connect. plz react and resolve the issue.... plz My Jio no-8072226866.

Nithinthomas

Sun, 10/22/2017 - 17:13

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Sir, Jio sim have no signal in my area. plz necessary action to bring signal here.

Amulet pandey

Mon, 10/23/2017 - 08:28

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Worst network I ever had at the place where I live, n guyzz I live in Mumbai *(goregaon), this network always promise for the best but they don't do all this at all , please help 7021833692.

Jio network has become much weak since now, due to which the speed of the net has become quite slow. There is a problem running the net here. Net download speed has now increased to .37 Mbps, which was earlier around the 6-7 mbps.

Aman Rajora

Mon, 10/23/2017 - 12:08

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I want to open my jio sim that was not working right now my no. 7983271001.

Girikumar Sudhanam

Mon, 10/23/2017 - 21:34

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On 17 Aug,2017, I ordered jio 4g phone but still am not get any massage or call.

Congratulations. Prebooking of India ka smartphone JioPhone is successful. Payment of Rs. 1000.00 has been received.
Transaction id : FV000001N7WI
Voucher details: Mobile Number :8919946747, Count of Voucher(s) : 2, Area Pincode 502001,

On availability of JioPhone, you will receive an SMS with store details. To know the status of your voucher, please call 18008908900 from the mobile number submitted during JioPhone booking.

Sushma devi

Tue, 10/24/2017 - 02:32

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Pls installing tower in my village because there have no any tower inside my village. so pls cooperative. I want to installing tower in my home.

village -Gorainala
post-sahardal
dist-jamtara
pin-815354
state-jharkhand

Gp sanketh

Tue, 10/24/2017 - 13:58

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Dear Sir/Mam,

I want to inform you that i lost my mobile. long time i con't buy 4g set this week i can, i collect same jio number at the activation time it was in my name aadhar number connection every thing was perfect. number activated incoming and date was activated two days and outgoing is not working networking showing properly data network very smoothly but suddenly every thing stopped. i called customer care they told sim IMEI number and ur number mismatch referred to go jio office and I visited i was stunned they telling the sim is in siddappa name, how it possible?

kindly resolve the issue.

Thanks and regards
G p Sanketh
Jio sim no: 7892934954
Phone handset: Samsung J5

Shyam pandurangi

Tue, 10/24/2017 - 19:47

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Respected sir/Madam, from past one month ur Jio network connection is worst and I have already registered complaints to your customer care service. But there is no improvement in the problem. So if it is not resolved by 2 days I will surely lodge a complaint or register a case against your company in consumer court.

Emmanuel Thomas

Wed, 10/25/2017 - 06:39

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I just started using internet for less than10 minutes and the speed was very slow. Then I got a message from jio4g voice telling me that I have used 50% of my daily data limit. What is this? My device was of for the entire night and I didn't use any data. I hope I get a good response soon. My jio no. is 8075520370.

Gareebdas

Wed, 10/25/2017 - 07:34

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Please install a new Jio tower in my village bodha Post office chhapuroli police station chhapuroli Tashil Barout District baghpat Uttar Pradesh West Pincode 250617 Ph 9012443810.8178696448.

I locked my sim but I forgot the pin and now I want a PUk code please help me. My number is 7018581081.

KanuparthI srinivas

Wed, 10/25/2017 - 10:52

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I got jio Sim bearing No.8309169969 and also got prime membership, and recharged with 399 plan on 14th August 2017, (valid for three months). Since one week out going calls not accepted simply "end call" message and terminated the call. How can I get resolve this problem.

Sir , My Jio number is 8562833515 & Rs 303 Recharge on 6th time before 31th march 2017. But validity only 28 days. Current Plan 309 is validity 49 days. So Please sir i request give me more validity ana more data.

Yesterday i purchase jio sim. net work is ok but outgoing and incoming call is now work. I call anybody phone will showing ur call. Is reject same person call to me he say my phone is switch off. plz solve this issue.

Jio signal I'm receiving is quite worst. My location i.. Kanchipuram,Enathur, SCSVMV university.

Md.mumtaz

Thu, 10/26/2017 - 21:25

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Dear jio technical team

I inform to you I am surfing the in data regarding. Many time lost my data with out use. 3 time complains in jio customer help line but not resolve my problem. Please check my 25 date data wrong deduct and other time plz sir check.

7975549062 this is my jio number. its not connecting and going call also I have emergency right now. plzzz take immediately action. I can't even call jio customer care also. if u don't take immediately action then it's a fake app.

Brahm singh gurjar

Fri, 10/27/2017 - 12:32

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I am booking Jio phone 24/08/2017 expert id-60381409 but don't delivered my phone reliance store assistant ask me I am not ask you confirm time of delivered I can do that. so please provide my phone otherwise refund my booking amount. Please help me.
c#60373240 s#8722

Kiran shetty

Fri, 10/27/2017 - 17:14

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Hi,
I am kiran shetty, i just customer care 5 times but no use, their is an agent whose name is joseph i think so you can check the call record my calling no. is 7977456215. He didnt know how to speak with customer i told him transfer the call 2 supervisor and his statement was jab tak mujhe ny batayega kya issue h me transfer nai krunga and i told him already what the issue is but he refused and he kept my call on mute without informing me. please listen the call record and terminate that guy, and i need a proof that you had taken an action on that guy. i need a mail on my email id as well as call also what action you had taken because its an integrity issue.

Sukanth.K

Fri, 10/27/2017 - 20:58

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When i buy this sim the network was very nice and much better where ever. but after march 2017 the network was too slow and i was satisfied. so please improve the network as soon as possible.

Santosh Shinde

Sat, 10/28/2017 - 09:37

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It is strange that in my new jio phone F90M has already have contact no of unknown peoples because if it is new handset than there shouldn't any contact no. Other thing sim working but no outgoing call working nor incoming call. Please resolve this problem.

Naveen Yadav

Sat, 10/28/2017 - 10:30

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Jio Phone is available in market with black. if anybody paid extra money and can be receive. I have precooked jio phone. But it's not delivered by jio company. So I worried.

Arif Sumra

Sat, 10/28/2017 - 13:07

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When coming jio phone???? i really feel bad jio service :-( :-( :-(

Naranbhai rathwa

Sat, 10/28/2017 - 13:25

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This is my jio number 9265708531 has not available network here. so please note our area in need to tower how mow much time my other number 7874888988. i will full support to your company.

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