1800-3000-9009: Amazon India Customer Care Phone Number

Contact No
1800-3000-9009
Toll Free
Company
Department
Customer Care
Hours
24 hours, 7 days
Region
All India
Note
Amazon India customer service with 24x7 support.
This customer support number is not accessible from BSNL/MTNL phones.
Amazon provides online retail services, it is an international e-commerce website for consumers and sellers. Amazon India launched operations in June 2013 and it is a fully owned a subsidiary of Amazon.com Inc.

If the above contact didn't helped you, here are alternatives to reach Amazon India customer support.

Email

Support Link

Official website - Contact details
 - Contact details
Live chat - Contact details

Comments

Ramesh kumar

Tue, 09/05/2017 - 09:34

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Mobile screen is damaged and no return option on my amazon id. My contact no 9467956668.

Order no. (407-3981483-7309959), so my project not received in time period. So plz resend my product.

It's really heartening to state your customer support personnel Ms Swetha dosent have courtesy to acknowledge the issues faced by the concern raised. The response was very idiotic and below the standards
Sorry to say but if it was me I would have give a warning slip to the afore said employee of Amazon.in.

Santosh prasad

Thu, 09/07/2017 - 18:17

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A Amazon delivery boy threatened me when I ask for my shipment. Reason, becomes he sold my shipment to someone else and told me nothing is going to be happened because you are buying online product. And the interesting part is AMAZON CUSTOMER CARE GUY ADVISED ME TO ORDER ANOTHER SHIPMENT (which is a mi phone).

So, Dear sir tell me how can I get through this.
(Details --- order no. 22127454845/ delivery boy phone no. 7481003172)
Regards.

My account is locked and not taking login.. and it writing details has been sent to mobile number but i havn't got message. please do something.

Hemlata singh

Sun, 09/10/2017 - 12:56

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I m sorry to say that my order is not delivered yet but you sent me the mail of confirmed delivery in my address. How it is possible?

Somnath Chanda

Mon, 09/11/2017 - 15:31

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My son, Soubhik Chanda ordered a Redmi4 mobile through online on 5.9.17 & the amount of Rs.8998.00 has been deducted from my account No622xx7093 on the same day but you said the amount not transacted and I complained to the SBI but they informed today on 11.09.17 that the transaction already done. The company has supplied the Mobile on cash on transaction on 10.09.17. It is a fraud/cheat business inspite of received actual amount Why You would accept the amount again? Please do the needful or legal action may taken by me. ATM transaction No.ju5636864543 dt.5/9/17.

Rambir jangir

Thu, 09/14/2017 - 20:16

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Sir, I have ordered Ajanta watch on 08 SEP 17 which should be paid by Amazon pay balance. Today I receive a message that Ajanta watch which u ordered delivered to me but I have not received any order and not received any call from customer care and money debited from my Amazon pay balance. plzzz do the needful.

Ravichandra

Fri, 09/15/2017 - 15:44

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I'm trying your toll free number, but it's connect. Order no. 408-5161983-3038730, order dated 10.09.2017.

Wrong and defective piece of phone I got but didn't replaced yet. I placed order on 1sep I received on 4th Sep on the same day I requested for replacement but funny thing is that courier boy came twice repeated days with missing phone imei number on box.

I paid the money for the phone instead of this the handed me wrong phone how would I accept. I don't want anything from your site want my money back time has no value 4 you guys.

Abhishek Varun

Sun, 09/17/2017 - 11:54

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How can you update order status delivered before it is actually delivered? And 4 ur kind information let me tell you this is not the first time last time also you people have updated delivery status as delivered but the product is yet not delivered. Very poor service from Amazon India. Also, the customer care toll-free number is useless. It is asking me to enter the mobile number and after entering the mobile number it, again and again, asked to enter the mobile number.

Nitin Sosa

Sun, 09/17/2017 - 22:03

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I had placed order on 31 july 2017 for Seagate Backup Plus Ultra Slim 2TB USB 3.0 External Hard Drive with Mobile Device Backup and paid the amount but still date i have not received the item.

Amazon.in order number: 405-5077800-9888307
Sold by: Ashish DigiExpress
Tracking ID:EM1255398618IN

Reply me where is my order and when will I receive it?

dharmendra raikwar

Mon, 09/18/2017 - 06:43

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Dharmendra raikwar - 9907471511 / 8305225607
error - Delayed, your action required
Your package could not be delivered because additional address details are required. Please contact Amazon for next steps.

Dr Subhash Naik

Tue, 09/19/2017 - 10:40

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Customer care please refund/replace my blackberry keyone order no : 402-1037022-1545156 because I am facing many defects in device which i ordered few weeks back. Thank you. Regards Dr Subhash Naik: Mob 9823521455

Satish jha

Wed, 09/20/2017 - 10:07

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We have purchased from amazon water heater of Crompton slim type which after installation and two days working all started bursting. when we lodged complaint to crompton they came promptly checked say it requires total replacement where do why should such product in the list. My order was end June recd mid July, installed august, Kindly replace with new one immediately.

Jaswinder Singh

Wed, 09/20/2017 - 12:32

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I am sorry to say that my order is not delivered yet but you sent me the mail of confirmed delivery in my address. How it is possible?

I ordered a fidget spinner twice but I need only o one that is only photron fidget please cancel the Juno's hand spinner.

this a worst site to give a order. i gave a tshirt order. they refuse me to send my order and don't return my money. this is the bad experience for me. they don't pic customer care number. plz don't give a online order on this app. too bad.

Manoj shukla

Fri, 09/22/2017 - 16:39

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Worst service after many reminder non can reply. Talk to customer care at raipur he also commit to deliver products. but neither receive phone nor respond. worst.

Shashi Sarraf

Fri, 09/22/2017 - 18:48

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Hi, We placed our order on 20/9/17(Wednesday) by online payment. Yesterday tracking detail shows that on 22nd (today) will deliver. Now when we are searching our placed orders could not finding details anymore.Kindly check and update me ASAP.

* Or call me on my Mobile no. Your toll free number is not working.

Kangabam Khetrapal

Fri, 09/22/2017 - 19:12

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I have return a blazer on 21sep which cost Rs 1,999/-but still i did not got my refund. Please solve in refunding my money.

Order# 408-7707084-4836352

Saurabh k sharma

Sat, 09/23/2017 - 09:35

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Sir, can i use my debit card for buying a mobile phone on EMI?

AbhI sarswa

Sat, 09/23/2017 - 14:30

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I dont get satisfy answer and poor customer care connection!! i really angry with amazon service.

I want to purchase few products for my office. How do I include GST number in my invoice? I tried toll free customer care numbers. But I could not speak to customer care officer.

KiranmaI parth…

Sun, 09/24/2017 - 11:17

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I have ordered and item twice and have paid twice. So i need refund of one item and cancellation of that item.

I Ann trying to connect customer care but it was referring amazon website and automatically disconnecting. I want call back immediately for delivery of product to wrong person.

Ramnath shah

Sun, 09/24/2017 - 12:07

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I kindly want to say that I have canceled order because of poor quality and misleading colour. so I request you to return my amount as soon as possible.

K Santhosh Kumar

Sun, 09/24/2017 - 20:14

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Order id:40786576540974701
Order id:40709976686000357
I was pay this two products together. So please cancel the products and refund to my bank account please cancel them.

Anjali chauhan

Mon, 09/25/2017 - 15:21

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My product delivery date was 23rd sep and till now i did not got my product. pls help.

Rahul Reddy lingala

Mon, 09/25/2017 - 21:43

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Tracking #: 451101879369. I have ordered kenstar AC 1.5 Ton 5 Star on 23 September 2017. After the order i got confirmed message that it will be delivered on 25 September 2017 between 5pm to 10 pm But till now I haven’t received. Just now I received mail stating that ur order has been attempted but no one is there. But today I am there in my house they haven’t come. I want to clarify this problem.

Jayalakshmi GS

Tue, 09/26/2017 - 14:18

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I have ordered a soft teddy bear on 19th September till now. I haven't received my order it was showing out of delivery from last 5 days. This kind of I never expected from your side.

Santoshmalviya

Tue, 09/26/2017 - 18:56

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Pls pickup shoes delivery because ur droper not delivery return. so pl return pickup my address and change size.

Irshas khan

Wed, 09/27/2017 - 10:44

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Delivery boy not try to contact me and not visit to my billing address. When I try to contact him he not pick up the call. Please visit my billing address or contact me.

My order no# 403 9176366 0269959
Delivery boy cell no. 8074088463

customer service number was not connecting. I booked Panasonic led tv, i received tv but not providing wall mount. So how can i get my tv wall mount. order no:404-7177922-6364363.

Anup Thakur

Thu, 09/28/2017 - 11:17

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Hi, I have tried till one hour but not able to connect. Their IVR is pathetic. I have enter my mobile many times but it was never taken. How I supposed to contact customer care number. I have tried 1800 3000 9009

Regards,
Anup Thakur
9850002877

Pramod kumar

Thu, 09/28/2017 - 16:36

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I bought an air purifier last year. I want to have the copy of duplicate bill. But Amazon is not able to help me. The customer care number is not responding too.

Shimmi Dev

Fri, 09/29/2017 - 23:45

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I have not received my ordered products (details given below)
Ordered on 23 September 2017 Order# 407-9178039-8550726
Ordered on 22 September 2017 Order# 407-4440590-2015538

And i am not able to cancel my orders. please refund my cash for these products. Amazon agent has not contacted me and the number provided for the amazon agent in the site is switched off from last Tuesday. How will i get my money back ????

Dr.K.Rajarajan

Sat, 09/30/2017 - 14:46

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I purchased a Datawind Ubislate 7C+ (Wifi + 3G via dongle) Ordered on Aug 31, 2017 (402-0759545-4789966). I returned the item on 7th sep 2017 as it was not working properly. But still I didn;t get back my money. Please refund the money as early as possible. Thank you.

Rimpy Arora

Mon, 10/02/2017 - 10:27

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I have courier the order to the sold by address but payment did not come since three days.

Vrajesh soni

Tue, 10/03/2017 - 11:44

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Poor service because i am not able to contact customer care number.

hi i am vinayak, i have indian-gratefestival.com won the nokia 6, my trcke ID 20174042201, but still i have not any messages ya call your system.

Jayaraman.A

Tue, 10/03/2017 - 16:11

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During my last purchase on 23/09/17, I have paid the Prime membership of Rs499/along with the payments of (Totally Rs1256/) other items. Today when I checked up for the status of Prime membership it shows me the non existence of membership. Really I got shocked, kindly request you to check whether the above Prime membership may please be restored at the earliest.

Secondly my last order Dt on 23/09/2017 is not reflecting in your order list.

Tell your worker delivery not to act or else your company will be blame.

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