[email protected]: Reliance Jio Customer Care Email
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All India
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Contact Reliance Jio customer care at above email.
Jio customer support responds within in 24 hours.
Jio customer support responds within in 24 hours.
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Contact Number
1860-893-3333 - Contact details
199 - Contact details
1800-889-9999 - Contact details
1800-896-9999 - Contact details
Support Link
Official website - Contact details
Twitter page - Contact details
Comments
Data problem
Sir, I did not use my daily 1GB data plan where as your message is telling us that I have used my data. why?
After recharging the balance is zero
When i recharge my jio number which was the summer surprise offer and saw it the day after the balance was zero. This is causing a great issue.
Recharged on some another number
I had recharged 399 on my jio number which was done on some another number (8619396019) of my mistake. plz sir tell me solution and help me.
Network problem
Very bad network and not resolved my complain no sr00000B5UOZ.
Block my sim
I am seshagiri rao my aadhar no is 890647272595. i have multiple connections the please block my nos... 89---297, 89---614, 86----31. i request you to block these numbers as early as possible. if you have any doubt pl contact this alternate number 7416740465.
thank you
Slow internet
I have purchased your jiofi dongle with a new jio sim card. But i am getting so slow connection that i can not do any work with your jio dhana dhan offer but when i recharged then i get slow internet connection also. Let me fix the problem immediately.
No network coverage in our area since January
Dear Sir/madam
I'm srinivas and my village is Lakkavaram, Malikipuram mandal, East Godavari district, Andhra pradhesh, pin 533254. there is no signal in our area... outdoor n indoor, no proper Internet signal. I have been complaining for so many months but vain. my neighbor village Malikipuram and Sankaraguptham and Irusumanda. recently in Irusumanda launched receiver, there is full signal but we are 1 kml away but we don't have proper signals. we r facing call drop and clear voice and bad network problems. so please verify my details n try to solve. i am using my Jio num since it launched and also bought Jio Sims for my family members but because of this bad network now we vested of this. we hope it will be solved.
Thank you
No recharge
My jio no: 7990129054, I recharged of rs309 2 times but my validity was not extended.
Recharge successful but not active
I recharged for Rs 99+399=498. The amount was deducted from my wallet but the offer was not activated. I complained to Jio customer care and the complaint no is - SR00000C47N4.
Transaction ID - PAF22035003504849 / Date-11/08/2017 / Time-10:03:52 PM,
Jio no - 8910485339 / Status-BR0000B0B1OG.
Network problem
I am writing from Surashamal, ta-nadiad, di-kheda. jio network not in my village, I have been facing network Issues. My network Speed has dropped to 100kbps and I can't contact customer care. When I try to contact it always puts me on hold for 30 minutes and I still can't contact JIO advisors. Please resolve my problem.
Network issue at my home
My name is saurav kumar. i live in block no-A1, 3rd floor, house no-08 in Hi-tech plaza, sundarpada road, madhipur, bhubaneswar and my mobile no is 8770919962. i am facing my problems regarding jio network at home. there is no network at my home, for using call and internet i have to go out of my home. please solve my problem.
Thank you
No internet speed
I got before 7 month jio sim and used the free 4G service but after 35 days now my sim was not working. No calls and internet only no service will be provided. Plz help me to use internet and calls my sim.
Internet not working
My network is not working and i have complained 4 times but the problem is not solved. plz do some work fast.
Jio network complain
Very very bad network & internet speed is very slow. I hate this jio. It has gone worst, now it works like a 2G network
Jio 4G Voice is not working
My phone has recharge but I can't make call. When I call anyone computer say my phone has no recharge. Please give me solution.
Text messages not send
Text messages are not sent to any other network. i call so many times to jio care but there is no use, i waste my time to call jio care. there is no use of jio care... no response from jio care. please give the solution to send message from jio.
Network not coming
I have lyf mobile with jio sim but network is not available near K R Mangalam university, sohna Gurgaon. so i am facing loot of problems every day. plzzz kindly solve my issue as early as possible otherwise close my sim and refund my money back. #urgent problem solve it as early as possible.
Very slow internet connection
Dear sir/mam
I am old jio users but from 17th august i am facing issues in network. My present data speed is very slow. My handset is redmi 3s and i update latest version in my redmi phone but data speed is not so as fast. Please resolve my problem.
Thanks
Unsatisfied
Respected sir, I want biometric machine. I AM retail on tiruvannamalai district. I am waiting for biometric machine before 8 months. So pls send me biometric.
For JioFi speed reduced
Dear Sir/Madam,
I request you for the JioFi reducing the speed. My JioFi No. 9588477600 which is not give me a 4G speed from last 5 days. When I call in your Jio care they told me your data limit is reached. But I know that's not truth , because from last 5 months I use JioFi. I know when (2GB) data will riched. So plzz give me a proper service. And also I want to know about how to find data usage per day on Laptop (When Jio SIM No. inserted in JioFi) where I get the OTP for sign in Jio.com.
Kindly resolve this issue.
Thanks and Regards,
Kalpesh Somaji.
Jio No- 9588477600 (JioFi)
My Contact No - 8805150888
Sudden consumption of data
A sudden consumption of data of 400 to 500 mb without usage.
Net problem
How my 1GB data get over although i i have not used it.
Data problem
Data speed is very poor I am complaint to march 15 2017 and August 20 2017. please clear my data problem my is 8667898647.
My jio sim no 8340354445 is missing
My jio sim no 8340354445 is missing. please block this no my alternate mobile no is 9431779550.
For refund my amount
I am recharged my jio number 9110709897 on 15/4/2017. Transaction ID : ISM35294841760 and reference number :BR000055G5GU
The service work one week then close. I asked you care they say you will recharge an other 309 and the old amount will be refunded. So 27/4/2017 again I am recharged but still now my 309 can't reached and Now you are closed my outgoing, data facility.
Where is my 309 ?
Error in network & out going call
Respected Sir / Madam
My Jio no 7999502919 is not working properly. I complaint on customer care on 24 march 2017 in detail but no one single solution make against our complain. & Now today on date 24 aug 2017 the out going call are close. I am not understanding why ur response is not good for customer who r related from rural area. Kindly solve all problem who is related to our mobile no 7999592919.
Thanks
Yours
Dev kumar
Jio voice call
My jio sim active on 23 july and had recharged 309rs up to 2 month last recharge date 23 September but not connected voice call the problem speaker not reachable. pleas reply me solution.
Request to activate service
Sir this num. 7985919845 recharge 17 aug 2017 not activate outgoing and incoming and sms. please urgent me activate.
thank you
I can't able to play jio tv
After the new update is come I am not able to play my jio tv so, please help me customer service.
Increase the range
In my area very bad network problem. Plz nearest tower BTS move to yawar hospital and increase the range.
Jio net speed is extremely slow and page is not loading at all
Hello Jio Team,
Jio net speed is extremely slow in Nilakantha Nagar, Nayapalli, Bhubaneswar, Odisha, pin-751012. I am not able to open a single video from the very 1st day itself. And web pages are also loading extremely slow. It is so slow that one page is loading after 15 minutes. I tried with different handsets and laptops. But I am facing same issue always.Kindly look into the issue and resolve it as soon as possible.
Thanks,
Sudipta
Not able to make calls
Sir SIM no. 919340154634 is not able to make any calls even through jio4GVoice app. please help me how to make free calls.
Data limit short
I use jio sim before 4 month but when i had been recharged sim that time we were using 1 GB 4G data this was infa for me but now i did recheged sim this is not full 1GB when see in jio app that this app is showing to use full 1GB but this not right company is not giving to us full 1 GB right now jio sim not giving full 1GB this company is deceiving all off mem you will have to see this side.
Recharge not done through PAYTM
I have recharge for Rs 399 through PAYTM was successful but recharge not done at JIO end. PAYTM transaction ID is 12925617822 and Order No is JPC25533452506 dated 28.7.17. Please do needful. P.No. 8849627960.
Network problem
Jio Network not coming in my village, please solve this problem sir. please please.
Additional data which i have won is not given
I have participated in jio vivo cricket mania and i have won 140gb data. I have received a msg from ur company but the additional 140gb data is not given me.
Help me
Guys some time my jio tv and jio 4g voice not working some times, please help me.
Network is slow
My sim network is very poor.... since 2 days network is very slow.
Enquiry about jio mobile phone registration
Dear sir/mam
I have booked a jio mobile phone on mobile no-9005576075 and pin-211006 but I have not received any confirmation massage about transaction and booking. so please provide me sufficient information about that booking.
Thank you
Regarding my jio plan
Hi, I have done recharge of 399 on my no. 8709348437 on 24th of august via phone pay but still I didn't get the recharge facilities. plz do something regarding this my transaction ID is 1708240132184.
Problem
I got recharged on 2nd August through net banking of Rs 399. Now my outgoing block by your company. I don't know, Why and how. Pl.give me the real fact.
Jio phone booking sms not receive
I booked jio phone and amount deducted from my account but confirmed SMS not received till now.
Transferring of voucher order
I booked the order from my no.8909276637 and I got the notification that my order is booked, and after some time got the message that you have transferred your voucher to 8469862548 but I didn't transfer the order to 8469862548. please do the needful.
Your. Customer.
Jio no - 7903382218
Jio TV is not running, why I have installed it again with jio Id but still not running.
For jio voucher
8 days ago i complain abou my jio voucher but still not solution of my jio voucher i complained every day every day i called customer care but all support agent replying me same. They replied to solve issue in 48 hours. But i waited 8 days now what can i do, its worst service of jio.
Complaint regarding supply of post paid numbers by the agent
I purchased jio fi in the month of February, 2017. The salesman offered me 4 free sim cards, he said that I'll have 4 GB data per day to use. He did not inform me that these are post paid sim cards. He has given me post paid sim cards with his own will.I did not knew this until I got two bills posted at my doorstep for the numbers which I haven't touched after the free offer ended. I am being cheated and being forced to pay bills for the sim cards I have not used at all.The jio delegates dont have proper knowledge about their work and they are misleading customers without giving them prior knowledge that they are being given post paid sim cards. kindly initiate action against the salesman whose name was Ravinder and phone number 7018341648 and ensure me that I dont have to pay for numbers which I have not used at all. This salesman's number does not exist these days.I have got bills for 8219524991 and 8219514152 each of Rs 471. These sims were registered by the name of Chander Shekher Turki S/O Lt. Shri Makhan Lal Turki. Contact No. 9418625677.
Not converting my jio no from prepaid to postpaid
I was went to Jio care in KC plaza and said that plz convert my Jio prepaid no. into post paid through my license id proof. they are saying they will only convert with aadhaar card only otherwise my no. will be dismissed. plz take action these type of employee. 7006602358.
My internet is not working
I recharge 399 pack on aug 24 please tell me why is it not working properly.
Recharge
Sir,
I have recharged on 19/07/2017 for Rs.399 plan through bill desk gateway on Bank of Borada debit card. Neither my phone is recharged nor money is returned to my account till date. Both Jio care mail and phone reply assured the refund of money with in 48 hrs. But already 10 days past after the assurance. Please go into the details to get my refund so that I can recharge my phone in time, aleady one month is passed after stopping my services.
Thanking you
Data has lappesd
I well be use only 30 mb data than i am check in jio usage and i well see aa data 262 mb only plzz give me.... A data in my jio number.
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