[email protected]: Paytm Customer Care Email
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Department
Customer Care
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All India
Note
Contact Paytm customer service with your complaint/queries through email.
Alternative emails: [email protected], [email protected], [email protected].
Alternative emails: [email protected], [email protected], [email protected].
If the above contact didn't helped you, here are alternatives to reach Paytm customer support.
Contact Number
0120-38883888 - Contact details
011-33996699 - Contact details
Support Link
Twitter page - Contact details
Official website - Contact details
Comments
Refund cash related
My complaint is your service is very bad at this time. My money transaction why r you pending in process?? Refund my money wth penalty otherwise I case on you on grahak manch board. Above 5 day's cross this pending process. So Plz give me my money quickly my own bank account.. otherwise I will show you any moment.
Mobile recharge
I recharged my mob. No. Three or four days ago the transaction is showing successful but i did not yet received balance in my mobile. Account but the balance is deducted from my bank balance. The order no. Is 3235588465.
Excess amount refund
Dear sir/madam
I mistakenly add to my paytm wallets from my credit card instead of 6500 I added 65000 pls help to return my amount to my credit card transaction ID NO.10497211126.
Double payment for single transaction
I, Maruthi had purchased calcimax-K2 -20nos. and Bon M-K2-20nos. tablets vide Invoice No. 20171802009011932 on 19-5-2017 at Medplus, near Dayanad College, KumaraSwamy Layout, Bengaluru -560078. Due to some connection problem, the double payment has been done through my Phone no. 9731560711 on paytm. In the invoice wallet ref ID-812EF59W against my PayTM wallet order ID 10456606230. But again payment made vide wallet ref ID #RXZV76F2 against my Pay TM wallet order ID10456604562 which no bill or transaction is made.
The payment deduction is 642.60 two times vide above details. It should be one time where as second time is faulty transaction. Pl. enquire and refund the amount.
Wallet money is not added
When I add money , my money of amount 3000 is deducted from my bank account but it is not added to my paytm wallet.
Do not open my account
I wish not to continue with your wallet with paytm payments Bank.Thanking you.
Query problem
I didn't get the otp to my mobile number. So I tried many times,and now my paytm is showing like otp reached.
Very emergency
Recharge of mobile no 7845756970 date 23/05/2017&26/05/2017 amount 111&110 recharge failed .so refund of 111&110 is required immediately plz plz plz very emergency.
Damaged laptop
I purchased damage laptop from paytm, poor service at paytm.
Order Id :3063449980
MY no :9539331517
D2h not recharged, help me
I had recharged of videocon d2h 109681138 for Rs.285/-on 31may, 2017 online but the same has been failed. Till date the amount not deposited in my account. Pl do the needful and the amount may pl.be deposited in my account.
Refund issue
I had been debited a sum of Rs.500/- from my SBI Bank A/C on 14th of May 2017 for which I didn't make any purchase from ONE97 COMMUNICATIONS.
This is the SMS which I received from SBI on 14th of May 2017:-
________________________________
Thank you for using your SBI Debit Card 519xx0872 for a purchase worth Rs.500 on POS 113599841135998 at ONE97 COMMUNICATIONS L Txn #966456
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After I received this shocking Message, I started to Google search for ONE97 COMMUNICATIONS in details and it's Customer care numbers for which I was intended to report the issue but non of the numbers didn't receive my call for two - three days. After a few days later, on 22nd of May 2017, I received a SMS from Paytm. The SMS detailed is below:-
__________________________________
AM-Vpaytm
One97 COMMUNICATIONS Ltd will be transferring the wallet business to Paytm Payments Bank Ltd on 23 may, 2017. If you wish not to continue with your Wallet with Paytm Payments Bank, you can opt out before 23 may, 2017 by sending an email to [email protected]
--------------------------------------------------
But still not refunded, eagerly waiting, What the hell is going on...
I badly need to refund worth ₹500/- into my Account by any means.
***************************************
Jio recharge not done
I had jio recharge 7986523882 online field 309 rupees 10 June 2017. till date the AMT not deposited my account.
No helpline available... very poor service
Plz help me to find out to cash refund from my bank of indian account debited 2000 from 6 jun. refund 9 jun message got from paytm but bank did not find any message. no call center handle call no any other helpline to solve my issue.
Not complete my add mony on paytm
I am doing mobile recharge so the complete. But i am doing add money on Paytm so not complete.
Recharge failed
Recharge of mob no 9410713198 for Rs 100 failed. So refund of Rs 100 is still pending.
For deactivating my account
I forgot my paytm account password, so I want to deactivate my account.
Unsuccessful
Sundirect recharge unsuccessful but amount not refund.
Bank a/c PNB
Dear sir/Madam
Recharge of mob. no.7417311321
Rupees 103 and 3 times but not recharge my no. soo plssssss sir/ madam refund of rs.309 required immediately. plss sir.
OTP is not accept
I'm failed to complete otp limit. so please receive otp and accept.
Cash back related
I have ordered lenovo k6 power by paytm invoice no. 134188/2017-18/337
Patym order ID :3442271549
But still cash has not be refund. Pls to be check.
Order not delivered
My order no 3299901077 was not delivered and the money not refunded yet. please take look at it.
Paytm complaints
As i talked with paytm customer care +91 9102670170. Problem was not sorted.
Return and refund
Damaged item received. motor coupler of mixer grinder is not in position, so unable to use it.
Paytm golden gate
My golden gate apps is linked but i am unable to login to it.
Transfer to bank
Hi, I have an account on paytm. I have transfer amount @1000 but this amount is not transfer in my bank account for 4-5 days. and paytm show pending amount for 4-5 days.
Tideplus cash on paytm
I have bought 1 kg tide plus packet. Which has cash code for Rs 30. When i am going to redeem the same it shows try after some times. It is happening since last two days. It just like you are making people fool in this manner.Very shameful for paytm to use such practice for business.
Recharge unsuccessful
Your Recharge of BSNL Mobile 8329959610 of Rs.399 is pending with operator. We will continue trying or you may cancel the order after 2 hours.
Promocoda error
Where i have to enter parle hide and seek promo code while scan the code it will shows the page not found.
Not opening account in paytm
Not opening account in paytm and not receiving otp no.
Purchase payment on voucher
From SBI card total I purchased one ten thousand, one five thousand & 2500.2500.2500.2500........paytm vouchers I purchased. but didn't not cash book. please try my problem. other wise all vouchers cancel.......10'000.rs. Technologies Pvt l come.
Payment fail
Hi, Yesterday ( 10/08/2017 ). i have done payment of 500rs. but transaction was fail
Order Number: 3649247769.
Invalid promo code
I had recharge my jio number to jio.com by paytm .order id JPT25588575078. my balance was cut to my account but not recharge my phone please send my money to my account and clear this quarry. And I try to again recharge my phone and use to promo code but not recharge my phone and says invalid promo code. plz clear this process.
Stupid and useless app, blocked my account
Hi, i have forget my paytm password. when i try to reset my password it was blocked by paytm, now what i do for my money. it was very bad experience i was try to reset my password from last one week but it does not work. i was also called up on paytm headquarter but they didn't answered my calls. now m very fed up from paytm service its very stupid and useless app.
Demage item received
I replaced the order after delivery but no response from paytm helpline till now. Replace my item earlier. I hate paytm service
Unable to link Email with my paytm account
Sir I can't link up my email ID with paytm account. so I request you to say how to link up my paytm account 7287065520 with my mail ID.
Failure of recharge of Rs.399 for JIO No
I have recharge of Rs 399 for JIO No. 8849627960, My transaction ID is 12925617822 dated 27.7.17, Money deduct from my account. it was successful but not recharged and money has also not refundable.. Pls resolve my problem as soon as possible.
KYC registration
Please KYC registration for customers is not available for me.
Cashback
I had recharged of videocon d2h for rs. 500 on 21 August 2017 online but the same has been failed till date the amount not deposit in my account. Plz contact me.
Cashback issue
Dear sir. i am patches parle bake smith Marie offer 18 rs.cash back I am scan in QR cord but not credit amount so help and scan QR cord or enter promo codes to process but not credit.
Not received cashback
I ordered for a laptop on 21 august and received it on 23 august but havent received cashback of rs 4479 till now. Please solve this issue as soon as possible.
Not got my cash back yet
My order number 3711751270 .. not got my cashback in 48 hours as written in it.
Not received my cashback
I have not received my cash back amount to my paytm wallet my order no 3715975354 I got no response form paytm services. Pls help me.
Pending
Dear Paytm Team,
I have transfer to my bank account Rs. 1029/- now it is more than 24 hours, still it is pending. Please solve it immediately. Date 24-08-17
Regards
Pratik
7770881056
Pay deduction in my A/C
Please check my amount Rs 3200 deducted my account for pay of electric bill. Your POS 000002491116 and txn No 082911450265 dated 29 August 2017. Please refund the same amount at the earliest. Delay not accept. Accord priority.
Wallet money
My wallet money is not transfer to another bank account nor return to bank. so please return my wallet balance to my account from my wallet. Thanks.
Delete paytm account
I want to delete my paytm account.. how can i do it?
Booking not done but amount deducted
Paid for order IRCTC Order #100000962949588Paytm Cash Txn ID 141664936742017-09-02 11:04:57 AM
Rs 3,084.14. Success. Note: The above msg received from PAYTM.
Still the booking was not done & payment deducted from my paytm account.
Sign up problem
I have been facing problem to sign up my account and reset password.... Pls help.
Password forgetten
When ever i am logging password, it is showing 30 min later but from 1 hr i am trying. Please give ur personal no to contact.
Money deducted
Dear Sir, My 500 Rs Had deducted to my Pnb A/c No. & when I did recharge of 20Rs in bsnl sim then my 500Rs had also deducted so plz refund my 500Rs I have so need.
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