[email protected]: Flipkart Customer Care Email

Company
Department
Customer Care
Region
All India
Note
Flipkart online store customer care email.
Customer support email for all dispute and concerns.

If the above contact didn't helped you, here are alternatives to reach Flipkart customer support.

Contact Number

1800-208-9898 - Contact details
080-49400000 - Contact details
1800-102-3547 - Contact details
0124-6150000 - Contact details

Support Link

Official website - Contact details

Comments

Prof. B. Malli…

Sat, 07/15/2017 - 14:53

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I am in receipt of the Wall Clock - KADIO KD-3810N today. But I note from the User's Manual supplied the Calendar period is from year 2000-2009. Apart from this except for Time setting none of the other settings including a.m/p.m. are functioning. Besides all this the so called Manual is absolutely of no use. This is perhaps my first sad experience with Flipkart. Earnestly hoping for a reply - Mallikarjuna Rao.
Order Id: OD109634201938116000.

Please exchange my pendrive, it got corrupted within the warranty period, it is a sandisk OTG 32 GB pendrive, took the delivery on 23rd December 2016.

Kapil mittal

Sun, 07/16/2017 - 16:28

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I found ur site totally fraud. i ordered redmi note 4 nd paid 11000 rupees and u bloody gamblers delivered stone at my address instead of phone.... shocking event. i am hopeless now... dis flipkart is damn fraud.

Anuj garg

Mon, 07/17/2017 - 17:11

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I accept my mistake i purchased item from flipkart which have a logistics partner Ekart which is not able to deliver product on time and no one is there to accept calls, mails, no nobody in this company to reply customer.

So i am really very sorry to order from flipkart and all of them who is ordering from them they have to accept. They commitment on side to delivery on 17 july. 1 day they messege to delivery on 15 next to next day they messege to delivery on 18 and now they are moving the product from one station to second and second to one.

So customer is mad who is ordering from flipkart. so thanks for your services. we are very unhappy with you.

We wish you to make a greatest logistics company in the world & wish for Flipkart for best online seller company and provide same services to customer which one i am getting

thanks for your cooperation

Item has been shipped.Ekart Logistics - FMPP0099628655
Mon, 17th Jul 11:34 am New Delhi Dispatched to Bamnoli Sort Centre
Sun, 16th Jul 2:30 pm New Delhi Received at Naraina Hub
Sun, 16th Jul 1:22 pm New Delhi Dispatched to Naraina Hub
Sun, 16th Jul 12:04 pm New Delhi Received at Bamnoli Sort Centre
Sun, 16th Jul 11:47 am New Delhi Dispatched to Bamnoli Sort Centre
Sun, 16th Jul 8:24 am New Delhi Received at Bamnoli Sort Centre
Sat, 15th Jul 9:35 am New Delhi Dispatched to Bamnoli Sort Centre
Sat, 15th Jul 7:10 am New Delhi Received at Faridabad Hub
Sat, 15th Jul 3:48 am New Delhi Dispatched to Faridabad Hub
Sat, 15th Jul 12:12 am New Delhi Received at Bamnoli Sort Centre
Fri, 14th Jul 10:21 pm New Delhi Dispatched to Bamnoli Sort Centre
Fri, 14th Jul 7:30 pm New Delhi Received at Mahipalpur Sort Facility
Fri, 14th Jul 7:19 pm New Delhi Shipment in-scanned at Mahipalpur Sort Facility
Fri, 14th Jul 7:19 pm New Delhi Dispatched to Mahipalpur Sort Facility

Rini Banerjee

Tue, 07/18/2017 - 05:48

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I bought a hairinstyler simply straight fast ceramic brush but its not useful at all. So I requested for return but flipkart is only replacing the product which i dont want.

But I don't want the same product. ..

I want my money refund or replace it with any other product or send the money in Flipakart wallet. Price -1199.

I tried calling flipkart customer care no of times but only the recorded voice continues for 10 mins then the call gets disconnected stating "All executives are busy". Then why the customer care executives are there if they cant attend customer call and cant resolve customer's issues.

Update asap that whether flipkart will refund my money or replace the hair straightening brush with any other product of same value.

Regards,
Rini Banerjee.
9535035688

Dr Kamala Kanta

Tue, 07/18/2017 - 07:26

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I got one sms from flipkart that my order could not be completed. So, refund initiated. But the amount 7551 is not credited to me .

Kamal Bhatt

Tue, 07/18/2017 - 08:26

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Sir,
I had given an order RD Q7 Pro Bluetooth with tracking ID FMPC0216044777 from flipkart. I got msg that item will delivered on 15 Jul 17. since then i made 20 call to the delivery boy regarding delivery of the same, each time he commit that he will delivered today but he dint. I told him that i will complain but he dint bother....... I am frustrated i have no other option rather than quit shopping from flipkart. Again i would like to add that if item will not delivered by today 12 Pm m not going to receive the same.

Regards
kamal c bhatt
9599264656

13/07/2017 i purchased honor holly 2 but i am not satisfied with this phone. so i want to return mobile and please refund my amount other wise i by any other items.. other wise give me u r company address.

Dipesh Chavada

Wed, 07/19/2017 - 09:13

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Dear sir,
OD109630678390288000 and return req: IN1707181148153830285, return id: 1010971390590981602. I have ordered one item as per my OD109630678390288000 number but i have received it in damage condition and some quality issue so i don't want that items so i requested for refund.

i already informed in your office and talked with your executive Snehal and next day megha but still my issue not solve,and i am not getting my refund so you are requested to take some serious action as possible otherwise i will take further action.

Anita patel

Wed, 07/19/2017 - 11:44

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Plzz refund amount , product was received in size issue problem. I have replaced but again occurs the same problem. I have already placed return order and the message should come to return completed in 4th July but the amount was not return in my account. Sir plzz do something I want my money back. order I'd- OD109419166707915000.

Order for a micromax phone from Flipkart when received the product on monday as I opened the seal the phone was missing immediately I called up but no one was respond I tried to call 10 time they put me on hold after holding for 10 min each time they disconnected my call FLIPKART IS A FRAUD COMPANY as I hv already paid the full money before receiving the product, it was a prepaid product, My order number was OD109660228849813000. 

4 days passed away I was supposed to get a call but no one call till now.

The problem is not yes resolved, I want the resolutions and want to talk to the manager as, I said I want the compensation against the harassment which I hv faced, why should I received the empty box when I already paid the money for the product I want the resolutions, no is reacting till date, I have already launched a case and send mail to news channel, I hv also send the Cc copy of mail to Flipkart which I hv send to media channels.

Contact at 9836700853

Girosh K P

Fri, 07/21/2017 - 17:28

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Sir,

I am RETURN my flipkart item order number OD109626607179044000 and watch D006 as per your pick up message i sent both watch D066 and D057 in your tracking id FMPR0033105824 on 13.7.17. But flipkart replaced only one.

and I am checked your office Aluva checking packing photo its clear both D066 and D057 watch in the box. please forward the correct thing to flipkart for getting the second one.

And i am trying to reject the watch and connecting the tracking id for the above watch for getting the replacement. FMpr0033213513.

REPLACEMENT
Casio D066 Youth Series Digital Watch - For Men
Seller: RetailNet

Casio D057 Youth Series Digital Watch - For Men
Seller: RetailNet

waiting four the replay

Girosh kp
944 63 79 550

I ordered one micromax mobile at 10 july 2017. When i received that mobile after 2 days. When i Started the phone i was shocked it was not working. So i put one request to return that mobile. And when the flipkart executive came to return that parcel he denied for that. Its not good symbol of reputation of flipkart.

I had placed an order for VJ fashion embroidered women's lehenga, choli & dupatta set. Order I'd is - OD109721625064720000. I have received the delivery an hour back. But it just has the dupatta & the lehenga, it doesn't have the blouse/choli?

Waiting for your reply,
Thanks,
Ashwini.

Regarding the china product:

I am regular customer for the Flipkart most of the product bought from u r portal. If you selling the china product how we can accept this. Recently i bought Laptop Mouse- Logitech - Its showing Made IN CHINA

*Duracell
*Mouse
*Other electronic material

Pls sell indian made. Please stop other wise we will share in public portal. Being the Indian i won't like to buy the China product.

I need the valuable response.

VenkataGopi

Sat, 07/22/2017 - 22:46

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Hi Flipkart,

With reference to the above subject, request you to deliver my product vide no OD109759631135804000 to Visakhapatnam and not old address Hyderabad.

I was trying to your 24/7 customer care for last 2 hours, keep on getting engaged.

Request you to deliver to Visakhapatnam.

Thanks,
Venkata Gopi
Order - OD109759631135804000

Sachin Gupta

Mon, 07/24/2017 - 11:44

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Dear,
Plz help as on my samsung memory card i purchased on 15 July 17 with flipkart. nd issue to claim warranty with which one care at kanpur they are not telling where should i claim for warranty.. they advised to contact with flipkart what should i do.. ?

Hi, I place a order & today is that delivery date but i am not available today in delivery address your delivery boy call me from 04030911113 and ask for delivery, i say i m not available please come tomorrow or i take from your office but He reply me why, where is your proper address, are you required that item or not, he ask this kind of nonsense questions. i am disappointed with word.

Subrata Mohanta

Tue, 07/25/2017 - 09:03

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first I book one Nova electric gug, it received with switch fault, I again booked prestige instead of it, but you sent prestige along with another Nova too, after receiving that Nove reached as same disturb, I returned with refund option. but after 10 days no refund send by you, previously one same refund I got, but that time too on calling u informed me amount already sent to my AC but it was wrong, I did not mark due low amount, but ion this spell amount is 649/- kindly send it immediately. Y can check how much product I bought from u then why this type of activities found by u?

my order number is OD109697231696273000
i have received tv but till date not call back from your engineer or doesn't installed. So humble request to solve as early.

Red tape order brand new shoe delivered fake shoes. flipkart fake online shopping.

Dear sir,

As par the complain regarding the phone Micromax canvas on the process in flipkart customer support. And today one executive came from flipkart his name is Mr. Naresh already taken that phone Today at around 11:30. But he did't Gave me any receipt as the proof and when i asked about that he told me you will get one sms from Flipkart regarding this. So, that I hope I will take my MONEY BACK As soon as possible

Order no- OD109641424810157000
Id FMPR0033520895

Shailesh Khatarkar

Wed, 07/26/2017 - 12:53

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I had purchase a combo hair dryer from the company after receiving the product I had try to use it but when I pluged the pin that time hair dryer is fire so I immediately complain in customer care but they not give proper answer and talk that the company is not responsible for the same. So I am not happy with company services.
If company not refund my money I will go on social media.

Gobinda sahu

Thu, 07/27/2017 - 10:10

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Dear Flipkart
I am gobinda sahu from cuttack odisha.I purchased a Moto e4 plus mobile phone on 19th July 2017 my order I'd od 10967949715480700.when I opened the seal mobile was broken on display.I placed a replacement request order I'd is 1120978939468536600 26 th July 2017. Here i request you to replace my mobile as soon as possible.

Regards
Gobinda sahu
laxmidhaesahu177 @gmail.com
9090452454

Amit 9428016933

Thu, 07/27/2017 - 12:28

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Dear Sir / Madam,
I have purhased Mobile Moto c plus Mobile Order Id - OD109521117200962000 as on date - 25 june 2017 & received delivery date - 29 june 2017. But some instrument software problem i am return request as on date - 6 july 2017.

I am many time contact your toll free - 18002089898 but i have not response properly & Not satisfaction answer your side. till date i have not receive my refund amount .

So kindly please refund amount my account ASAP.

My account details given below.
Bank Name - Union Bank Of India
Bank Branch - Rajkot Main Branch
Account Name - Amitbhai Bhagubhai Patel
Account No - 314302010928716
IFSC Code - UBIN0531430

Thanks Regard
Amit Patel

Order for a Moto E3 Power (White, 16 GB). Phone from Flipkart when received the product on 5th July as I opened the seal the phone was missing immediately I called up but no one was respond I tried to call 10 time they put me on hold after holding for 10 min each time they disconnected my call FLIPKART IS A FRAUD COMPANY as I hv already paid the full money before receiving the product, it was a prepaid product, My order number was Order ID - OD109581532994546000.

20 days passed away I was supposed to get a call but no one call till now.

The problem is not yes resolved, I want the resolutions and want to talk to the manager as, I said I want the compensation against the harassment which I hv faced, why should I received the empty box when I already paid the money for the product I want the resolutions, no is reacting till date, I have already launched a case and send mail to news channel, I hv also send the Cc copy of mail to Flipkart which I hv send to media channels.

Contact at 9172702737.

Sharif B Nadaf

Thu, 07/27/2017 - 20:02

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Dear sir/madam,
I purchased micromax 24.6 led tv through flipkart in december 2016. But it is now not getting on. I have tried to contact customer care officer, but couldn't connect.
My order id is
OD107910289427586000
Plz contact me to 9538229125

Prashant kale

Fri, 07/28/2017 - 10:10

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I bought leeco le2(leX526 ) mobile, please send mi my order bill, thank you.

I wan explanation on it, why the order not deliver to me on right time right day.
1.- 18th jul the order reach to Pune but you didn't deliver ..why....?
2.- 19th you didn't deliver ..why ....?
3.- The product was there in Pune but you didn't deliver on the promise time also 20th jul ....why....? this order has been delivered 21st july. this is a way your service, fulling people,i wants right product or else refund back my money.

OD109718140416450000.

Reuben v thomas

Mon, 07/31/2017 - 10:38

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Since the last month onwards, i have been trying to book an adidas slipper i.e adidas aqualette cf, when i try to book it will be out of stock/it might be currently unavailable please take necessary actions to bring that product in stock at the same price.

Prashant Keshri

Mon, 07/31/2017 - 17:14

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Dear team
Service for [Incident: IN1707311706257078071]
My order delivered wrong shipment for two times.why you send wrong shipment. If your wrong shipment customers face to problem.please request to change my product as like choosing my first time. (glass tray) other then confirmed and refund my Money. its request to please immediate action for this.
Thnks
Prashant keshri

I ordered some products in flipkart with this registered mobile number 7708241615. I didn't took the product today could you send the delivery person to tomorrow.

Nikita Naik

Wed, 08/02/2017 - 10:10

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Dear Sir,

I have purchased Intex Aqua Star 4G mobile by order No 1929027292880300
Invoice no - FOIZVMH18- 00000045. The mobile was received in damage conditions. We have submitted our request immediately after received the mobile. Also we have called on CC No and they said your order is in process and after they have given fake address of service centre. Again we have launched complaint but that tune we have not seen our previous complaint. After that they said you can go to any authorised service centre they will help you out. But when I visited that shop they refuse to do in free and they charged me Rs 850/- for repairing key pad and till today we have not received mobile.

For your information we are going to launche complaint in Consumer Court if we have not received any reply or amount we have paid through credit card.

Regards

Nikita Naik

Kishor r chokidar

Wed, 08/02/2017 - 10:20

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I ordered Lenovo K6 power Gold 32 GB 4GB RAM with price of 10999 but i received Lenovo k6 power gold 32gb 3gb ram with price 9999. I received a different product.

Mithilesh kuma…

Wed, 08/02/2017 - 10:51

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Sir we have received multiple time different product, I had 4 time replaced item but still not received same item. Then I was give request to refund but still courier boy not pick this item he has says that this is a different product i am picked. then I had called to Flipkart help Center Help Center madam told me that I have take your request to pickup your product and mentioned to proper that kindly pickup the product same. please help sir

Contact 9555672221 / 8700250377

Manoj Khan

Wed, 08/02/2017 - 18:01

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I am Manoj, order Samsung J3 Pro mobile. My order no. OD109842775105037000 & contact no: 7679336636
Please send confirmation mail in this ID mkbarjora @gmail.com & after receive the item. please send bill.

Mohammed Zubair

Thu, 08/03/2017 - 10:37

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On 3 Aug 2017 10:38, "Mohammed Zubair" <[email protected]> wrote:
Hello sir/madam

I have Rs.400(balance)in my account and i dont know why you have blocked my account please unblock my account or reset my account if any problem or unblock for 1day. I request you too please unblock my account what ever mistake i have done sorry for that i will not repeat next time.Please unblock my account in 1day fast forward my requests otherwise i will complain in police and drop yours rating. Awaiting for reply.

Thanking you sir/madam,
Contact name:-mohammed zubair
Contact number:-7207829858

Regarding Order ID : OD109690969603422000
[Incident: IN1707312138211439215]
Mail id: prasha876 @gmail.com

Sir, its more than a enough I was waiting from more than 20 days till yet my product is not picked. As I get wrong product or a counterfeit item but still your team is doing nothing to pick my product. Also my deadline was of 3rd of july 9pm. But till yet I didn't received any call from your side. I want resolution this time or refund my money as soon as possible or give me a call regarding this as soon as possible.

Sayantan Sarkar

Sat, 08/05/2017 - 22:35

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Hello, My order containing HP Ink Cartridge 678 Combo pack is delivered today i.e 05/08/2017. The black cartridge is found to be not working properly and my printer is detecting as a damaged product. Kindly replace the product or refund my money or give a on call solution of it.

Ankit Raut

Sun, 08/06/2017 - 01:37

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Dear Sir/Ma'am

It is here by informed that ORDER ID OD109737856955678000 is defective, unable to receive calls, as confirmed by Motorola autorised Service center, Nagpur. This order was received on 23rd June 2017. Please refer attachment, Return request was raised before 10 days. Customer care exceuctive suggested to make changes in configuration such as factory reset and Updating software. Customer care executive then closed the return request without any permission from customer. As, Problem was not solved. Return request was raised again. This time Customer care executive said that technician will visit to check device.

Mr. Rajat Srivastava/Shukla (Not sure of last name) visited on 4th Aug 2017. Mr Rajat made some changes in phone's configuration and said that phone will be free of defect. My father, who was attending him, requested Mr. Rajat to wait for more 10 minutes so that we would be able to test the defect. But, Mr. Rajat said that he is hurry and left without testing the defect. Customer care executive was contacted same day. Customer care executive suggested that he is helpless as 10 days of replacement is over. The device is still defective. Flipkart has again cancelled the return without customer's permission . Please suggest a way forward.

Regards,
Ankit Raut

I have purchase a wall sticker on 5th aug saturday at 11.15 am through net banking worth rs.139. My cash is debited but my order is not confirmed or processed successfully. So please refund my cash or accept my order as soon as possible. my order details given below

Aquire Extra Large PVC Vinyl Sticker
Reference ID 1266391967
Transaction Type Bill Payments/Shopping Mall
Debit Account ****
Transaction Date (dd/MM/yyyy)05/08/2017
Transaction Amount INR 139.00
Remarks-100000043530
Flipkart Internet Private LimitedTransaction
Status Success
Beneficiary/Biller TECHPROCESS SOLUTIONS LTD PG

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