I am from Nagpur, BSNL office, having Epson LQ-310 printer which is not working properly. pls book my docket and solve the problem. my contact no. is 9403389573.
I took a printer L360 NV VGGK181239 on the date 21-12-2016 to the Shyam photo store Varanasi, according to which my printer's warranty is from 21-12-2017.
1) If an MS word file is with graphics is emailed, page prints without graphic
2) If same file is printed by connecting through USB cable, graphics are perfectly printed
Query: How to print embedded graphics through email?
Don’t you feel ashamed for receiving this complaint due to negligent attitude of your authorized seller / service centre at Jabalpur – who least bother for the grievances of their customer just after they have sold out your product
I am unfortunate to bye EPSON L130 printer as per following details on 27.3.18 and right from the date of purchase facing trouble in performance of the same which has been reported to the shop and service centre time to time; but no fruitful results.
Invoice No. - 1003, Dt 27.3.18
Product No. - L 130 S/No. VJ5K125433
Net price - Rs 7500/- (including Taxes)
The printer does not work satisfactorily very often either due to manufacturing defects or disowned responsibility of service providers to whom, not less than 10 complaints have been lodged so far .Formal replies and one visit has been made by the service engineer without finding out a permanent solution.
I am of the opinion that they do not keep the complaints on record. Shall I bow down to the dealers will, which may be against Epson’s marketing policy. So far customers believe on EPSON international goodwill because of quality manufacture and satisfactory after-sale services to their customers.
My important job suffers on this account and adversely affect my business.
You will agree that your genuine customer will never recommend others for purchasing such a product. I may here mention that prior to this purchase I have worked with EPSON T13 model for a long period of 4 years (which is said to be a failure in the market)
Dissatisfaction, reluctantly, leads to approaches to Consumer Forum which can be avoided with due response.
My L380 STD EPIL Serial No. ( X2Q5248353) Printer not working in Black and colour printing. My complain customer care centre on dated 2/7/2018 and Service engineer visit to 06/07/2018. Service engineer asking the ink is refilled with duplicate ink and printer head is damaged but my ink is epson printer is original. My epson printer warranty period on 28/09/2018. Please change the printer head. Service engineer is not satisfied. please immediate action please.
I am from indore (M.P.) I have a printer "EPSON M200". My printer did not giving output correctly. I also use head cleaning aprox 15 times. When i try to call on your tollfree number , it says something in another language. Please tell me something that what can i do now...Or send me right toll free number that can help me in english language.
I am using epson L380 new printer. i need service engineers visit for solve my problem. I am in valid warranty period.
My serial no : X2Q5209174
Date of purchase:12.01.2018 at the cost of 11000/-
Purchase from: sri sai service shop no.3-75,pati(v),Patancheru(M),Sangareddy Dist,Telangana State.9000329311
My printer's serial number is X2Q5415033. Meri ek technician se bahas ho gayi thi vo inside warranty nahi de rahe hai. Sitapur se naval gupta hai vo battmiji se bat kar rahe hai. Ab mere pas upbhokta forum ke alava koi rasta nahi hai.
I bought one C1300 Epson A3 color printer by online purchase. Though the printer was bought before an year back the printer started functioning only recently. It is not used for taking not more than 500 copies. Now it is under repair on matters regarding "improper loading of paper". The matter was reported to "Gloria Kollam", the company"s authorized service agent here. They are too irresponsible and careless in their behavior to me. They have sent a staff after my repeated request on many occasions directly and by phone. Their response and condition are not binding to an ordinary customer. The technician who came told me the printer has ASF complaint, to be replaced of course. How can be a part of such a printer be damaged within such a low usage. Cannot a standard product should give a minimum usage guarantee. The period bar guarantee is unscientific without specification of a minimum usage, where almost all companies of other products give minimum usage bar period guarantee.
Above all my requirement is that my printer should get repaired at my shop. It is only a part replacement. They can charge reasonable repair charges and should be undertook within a reasonable time. It is not possible . I want a reply stating the reason why not. And also if I am insisted to deliver the unit there, can you guarantee against any unfair handling on account of part removal or any mechanical manipulation resulting in future malfunctioning?. Is their any such machinery at work in favor of the customer. I mention it here because I am a victim of such a gross treachery. But that was in the case of a computer bought online. Please mail your reply to dispel my reasonable doubts and complaint repair.
Sivaprasad G
CSC CENTER Mulamkadakom Kollam
Kerala
phone: 9656798829
Sir/madam, i purchased Epson printer L380 service but there is line issue in the printout. I contact customer care and service center but got no response.
Your company service boy's is not responding to public. your company is waste company in world. your's distributor's are irresponsible persons. please don't sale your epson printers. mobile no:9885860335.
Comments
Problem in epson printer
I have some problem in epson printer in printing. The printer doesnt prints complete data.
Printer is not detected
The printer is not detected when connected via a usb port.
Copy option is not working
The printer copy option is not working plz reply
Issue with epson printer
Hi, I am using printer L1300 and currently its not working properly, I m not able to make a call to customer care.
Printer not working
I am from Nagpur, BSNL office, having Epson LQ-310 printer which is not working properly. pls book my docket and solve the problem. my contact no. is 9403389573.
About printer
Epson one of the irritating printer and India's one of down company including poor customer service. Mob. 9996429983.
Regarding increasing the printer turnover
I took a printer L360 NV VGGK181239 on the date 21-12-2016 to the Shyam photo store Varanasi, according to which my printer's warranty is from 21-12-2017.
So you please increase the warranty of my printer
your faithfully
Manoj
Mob.: 9807134880
Paper not loading
I have buy my printer L380 in october 2017 but my printer is not loading.
Printer prints lining in letter
A new Epson L565 printer prints light/faint black as well as lining in printed letter.
Epson ink tank L485 prints graphics onle through USB
Printer is Epson L485 ink tank
1) If an MS word file is with graphics is emailed, page prints without graphic
2) If same file is printed by connecting through USB cable, graphics are perfectly printed
Query: How to print embedded graphics through email?
Complaints
Dear Sir,
Don’t you feel ashamed for receiving this complaint due to negligent attitude of your authorized seller / service centre at Jabalpur – who least bother for the grievances of their customer just after they have sold out your product
I am unfortunate to bye EPSON L130 printer as per following details on 27.3.18 and right from the date of purchase facing trouble in performance of the same which has been reported to the shop and service centre time to time; but no fruitful results.
Purchase from:
Aadi Infotech
Shop No. 213, Mohit Chamber, Wright Town Jabalpur (MP) .
Phone – 0761 4046744
Email - aadiinfotechjbp @gmail.com
Invoice No. - 1003, Dt 27.3.18
Product No. - L 130 S/No. VJ5K125433
Net price - Rs 7500/- (including Taxes)
The printer does not work satisfactorily very often either due to manufacturing defects or disowned responsibility of service providers to whom, not less than 10 complaints have been lodged so far .Formal replies and one visit has been made by the service engineer without finding out a permanent solution.
I am of the opinion that they do not keep the complaints on record. Shall I bow down to the dealers will, which may be against Epson’s marketing policy. So far customers believe on EPSON international goodwill because of quality manufacture and satisfactory after-sale services to their customers.
My important job suffers on this account and adversely affect my business.
You will agree that your genuine customer will never recommend others for purchasing such a product. I may here mention that prior to this purchase I have worked with EPSON T13 model for a long period of 4 years (which is said to be a failure in the market)
Dissatisfaction, reluctantly, leads to approaches to Consumer Forum which can be avoided with due response.
Sandeep Nema
Mob. 9425165869
Printer is not working
My printer is not working, please solve the problem.
Printer Model - M200
Serial No - S2LY182877
Model - C472A
Black and colour printing problem
My L380 STD EPIL Serial No. ( X2Q5248353) Printer not working in Black and colour printing. My complain customer care centre on dated 2/7/2018 and Service engineer visit to 06/07/2018. Service engineer asking the ink is refilled with duplicate ink and printer head is damaged but my ink is epson printer is original. My epson printer warranty period on 28/09/2018. Please change the printer head. Service engineer is not satisfied. please immediate action please.
My printer have some problem and toll free not in english
I am from indore (M.P.) I have a printer "EPSON M200". My printer did not giving output correctly. I also use head cleaning aprox 15 times. When i try to call on your tollfree number , it says something in another language. Please tell me something that what can i do now...Or send me right toll free number that can help me in english language.
Printer print is not clear
Dear sir,
I purchase a print april 2018 my printer's print is not clear. mo 9200536279, 9131843827
Lines in printing
I am using epson L380 new printer. i need service engineers visit for solve my problem. I am in valid warranty period.
My serial no : X2Q5209174
Date of purchase:12.01.2018 at the cost of 11000/-
Purchase from: sri sai service shop no.3-75,pati(v),Patancheru(M),Sangareddy Dist,Telangana State.9000329311
my contact details G.Vijay Kumar ph no.9849154668
Plz resolve my issue
My printer's serial number is X2Q5415033. Meri ek technician se bahas ho gayi thi vo inside warranty nahi de rahe hai. Sitapur se naval gupta hai vo battmiji se bat kar rahe hai. Ab mere pas upbhokta forum ke alava koi rasta nahi hai.
Complaint regarding color printer
I bought one C1300 Epson A3 color printer by online purchase. Though the printer was bought before an year back the printer started functioning only recently. It is not used for taking not more than 500 copies. Now it is under repair on matters regarding "improper loading of paper". The matter was reported to "Gloria Kollam", the company"s authorized service agent here. They are too irresponsible and careless in their behavior to me. They have sent a staff after my repeated request on many occasions directly and by phone. Their response and condition are not binding to an ordinary customer. The technician who came told me the printer has ASF complaint, to be replaced of course. How can be a part of such a printer be damaged within such a low usage. Cannot a standard product should give a minimum usage guarantee. The period bar guarantee is unscientific without specification of a minimum usage, where almost all companies of other products give minimum usage bar period guarantee.
Above all my requirement is that my printer should get repaired at my shop. It is only a part replacement. They can charge reasonable repair charges and should be undertook within a reasonable time. It is not possible . I want a reply stating the reason why not. And also if I am insisted to deliver the unit there, can you guarantee against any unfair handling on account of part removal or any mechanical manipulation resulting in future malfunctioning?. Is their any such machinery at work in favor of the customer. I mention it here because I am a victim of such a gross treachery. But that was in the case of a computer bought online. Please mail your reply to dispel my reasonable doubts and complaint repair.
Sivaprasad G
CSC CENTER Mulamkadakom Kollam
Kerala
phone: 9656798829
Complaints
Epson M100 printer adapter 14 w not working.
Line issue in printer and no responce by service center
Sir/madam, i purchased Epson printer L380 service but there is line issue in the printout. I contact customer care and service center but got no response.
Complaint: Your company epson l3110 printer is not working
Your company service boy's is not responding to public. your company is waste company in world. your's distributor's are irresponsible persons. please don't sale your epson printers. mobile no:9885860335.
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