[email protected]: Max Life Insurance Customer Care Email

Department
Customer Care
Region
All India
Note
Send all complaints etc to email address of Max life insurance.

If the above contact didn't helped you, here are alternatives to reach Max Life Insurance customer support.

Contact Number

1860-120-5577 - Contact details
+91-7428396005 - Contact details
1800-200-3383 - Contact details
5616188 - Contact details

Email

Support Link

Official website - Contact details

Comments

axis.maxlifeinsurance.com is site me renewal receipt nahi nikal raha hai.do the needful. Policy no.-827899857, 826776279, 701032674, 856123773, 271313249, 841460173.

Nirmal V M

Sun, 03/12/2017 - 17:29

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Policy no 771971132
Date of birth -12/03/1971
Name - Surendran P P
Plan - Unit builder plus
Please calculate the total account value at April 2018.

Nikhil Goyal

Tue, 03/21/2017 - 16:44

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I already complaint to regarding mode change as yearly to quarterly at Meerut branch, Meerut branch already initiate the mail to Service help desk but there is no reply last 15 days. It is not my fault if your employee will resign. I already complete the documentation formalities as per your company. I already request for quarterly mode repayment but how can you deduct yearly installment from my account as I am already paid the quarterly premium of Rs 6500/- by cash on 19th Dec-2016. I already request you for change the mode as quarterly mode. Without prior information to me, my installment was deduct from my account of Rs. 24593.31/-. I urgent need of money for some education purpose. It will spoil my future. Only insurance company will be responsible for that. I am not able to pay such high amount this time. I want to refund my such amount and only pay you quarterly installment.

Kindly settle the matter as soon as possible, otherwise I sue for it through Insurance Ombudsman. Revert me or contact M- 9557774309 Nikhil Goyal. This is my last mail, If there is no revert within 3-4 working days from your side I sue for it through Insurance Ombudsman.

Policy Holder - Nikhil Goyal
Policy Number - 106239122
Ticket No- 18054696

Sukhnandan singh

Mon, 03/27/2017 - 11:02

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My maxlife policy no.881784417. my policy is auto debit from axis bank but still not debit why....??? i I want my policy receipt for income tax return how can i get my policy receipt...help me.

Yogendra kumar

Wed, 03/29/2017 - 22:51

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I take a policy with Max life insurance monthly income advantage plan two months ago.due to financial problem now I want to cancel my policy at once.

Vinod kumar

Sat, 04/08/2017 - 11:41

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Dear max life

I need my ECS number, please send me my ECS number ASAP. Policy no.105858294.

Regards
Vinod kumar

Dilipkumar Patel

Sun, 04/16/2017 - 23:22

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I am Dilipkumar Patel, No registration or login in max life insurance customer portel in my policy no. 311971816. & 311971808 & my current address is right. my current address is my permanent address & work address. so please update my 4 policies.

I urgently wanted to know why heavy amount of money have been deducted from my policy when i surrendered.The term was 5 years but due to financil crisis i surrendered the policy after 3 years. The amount deducted is 60,000/- whats the reason. Mail me back to let you know my complete details.

Sir/Madam. My Max life policy no 873632525 dtd 19.10.12. I request for release bonus amount regularly w,e,f 19.10.2017, so please process for the bonus and update the policy for release of bonus accordingly.

Please do the needful and oblige.

Swapnamoy Banerjee

Fri, 05/19/2017 - 21:22

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I was forcibly loaded with Max-life Policy No.411348626 by Manager Axis Bank Dumdum, Kolkata. After making repeated request for refund of premiums for about 2 years I was compelled to lodge a complaint with Ombudsman. Today I received a call from Mr Singhania (Zonal Manager-Gurgaon) who advised me to pay 3rd premium Rs91,000/-(originally which is Rs.99000/-) he will arrange payment of Rs 409000/- within a weeks time. This will be against my actual premium of Rs.289000/-. I need a line of confirmation.

Manoj Kumar

Mon, 06/19/2017 - 08:23

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Dear Sir,
My name is Manoj kumar and my policy no is 830618559. I can not create my user id and ( p.w.) on maxlife customer portal. So please send me user id and p.w.to my email address.

Ranjit Nayak

Wed, 06/28/2017 - 12:01

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This is to inform you that without my permission , amount of Rs15729.89/-has been auto swapped from my saving A/C.Please stop my ECS with immediate effect.This is my policy no.- 105907802. And also kindly close my policy. I want my amount back.

Regards,
Ranjit Nayak

Rakesh Shrivastava

Fri, 07/28/2017 - 16:43

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Dear Sir,
Mrs. Shibhra Shrivastava W/O Mr. Rakesh Shrivastava taken a life insurance policy vide plicy no. 469248884 in the year 2008. We are unable to get the any information regarding this policy from your local branch in jabalpur. Copmuter showing the remark that "transfer to external system". I have registered a complaint at your office in jabalpur and toll free no. of customer care but could'n get any response. Therefore you are requested to kindly look in to the matter early and solve the problem as early as possible.

Regards,
Rakesh Shrivastava
Jabalpur
Mobile No. +917447013897

Beena.K.R

Wed, 08/09/2017 - 18:41

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Sir, my policy No. is product UIN:104NO72VOI, property insurance against Home loan availed from AXIS BankLtd, Trivandrum(Loan A/C No.PHR011300921461).Now I have changed my loan from AXIS Bank to State Bank Of India, Trivandrum. Present loan A/C No. with SBI is 36608065112. Hence I request you to kindly change the name of Bank in my above said policy as SBI instead of AXIS Bank.Kindly issue a corrected policy in favour of me to produce the same before SBI authorities.My present address for communication is Beena.K.R,"Madhavam", Krishna Nagar, Peroorkada, Trivandrum-5.

Beena.K.R

Wed, 08/09/2017 - 18:45

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Many times I have contacted your customer care service. They have attended the phone but not responded properly. For information please. Kindly do the needful.

Pravatkumarpradhan

Thu, 08/31/2017 - 21:34

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I want to cancel my new policy 407141472 due to your agent is not clearly mention to me to prepare again another ulip policy. I already complain still company work to start new policy.

Dear Sir,

This is to inform you that I Mrs.SOMA ROY wife of Sri Tarak Roy, living at Rani Rashmoni Nagar, Sodepur, Kolkata-700110. I had applied for new policy under Max Life Insurance co.Ltd. ,15A, 3rd Floor, Continental Chambers,Hemanta Basu Sarani,Kolkata-700001and paid Policy premium amounting to Rs.80,000/- against proposal No.407145069. Your employee Mr.Sudhanshu Kr Das had provided me proper guidance and policy features also and so I have purchased this policy, but suddenly due to an unfortunate financial problem in my family I require huge money for treatment purpose. For this reason at present I am unable to purchase the new policy.

Kindly cancel my policy as soon as possible. In future for buying any policy that’s time I will contact Mr. S K Das. I request that co. will help me out & confirm.

Regards,
Thanking you,
(Soma Roy)

Bharat koshti

Tue, 09/12/2017 - 11:41

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Dear sir/madam, I am bharat koshti my policy no.130587744.
My Agent name anurag sharma and gulshan tejnani. They gave me wrong policy details to sell the policy, Now i cant pay installments because of my family personal problem. so please fast refund my deposit.

Himanshu koshti

Tue, 09/12/2017 - 11:55

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Dear Sir/madam, my father take policy no.130587744 in February 2017 but the agent name anurag sharma give me wrong information. so I want to cancel policy. But the officer not gives me receiving. Also till now I did not receive my bond policy in 2 months. i am not pay again this policy premium, so plz will cancel and return my money. Have anyone for helping me?? And plz information me.
Regards -
Himanshu koshti
Mob.no. 7048809303

Rajkumar jalan

Mon, 09/18/2017 - 08:35

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Dear sir/madam. I raj kumar jalan policy no. 255788986 has been wrongly withdrawn by your employee in dunlop branch. please dont cancel this policy.

Ajay Pandya

Wed, 09/20/2017 - 18:59

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I have max life insurance. I paid my premium regular. I have not received any progress report from companies. I received the call form max life for inform me that my policy bonus goes to my agent if I want bonus of Rs 150000 from company you have to apply for remove your agent code.and company will send your bonus to you. They told me that at the time of applications for the policy you give the no to your agent for payment of my bones give to the agent. it is call from max life company ? Is it fraud call? What should I do for this?

Ajaykumar anilbhai pandya

Geeta Ashok Su…

Thu, 09/21/2017 - 15:14

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Dear sir,
My name is Geeta Ashok Sisvirkar. My Summary policy no 768364481. Pleas not that I received email id no is [email protected] & pleas the replay answer.
Your's faithfuly
Geeta A. Susvirkar

Rajkumarsharma

Fri, 09/22/2017 - 13:19

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How can i get my policy statement of my life insurance of 2010? my Policy Number - 387126725. and my any profit and bonus enter my policy. sir my complaint to who nisha khanna mobil no 8505923956 from bombay said me one cheque cancelled and pan photocopy send me. your profit and commission give your account directly. who nisha khanna?

Irfan Taboli

Mon, 09/25/2017 - 17:17

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My name is Irfan Tamboli having policy with Max Life insurance co ltd. My policy no is 872936307. I have two accounts with Axis Bank Ltd. One is saving account and second is current account. There is auto debit facility to my account. I keep sufficient funds in my current account to debit premium but after some time I come to know that my policy was lapsed due to policy premium not paid. I check it out my current account, premium amount is not debited to current account. I inquired at max life office, why premium amount not debit to my account then I come know, auto debit instruction is activated in my saving account. I request you to collect premium from my current account and revive the policy on urgent basis.

Regards
Irfan Tamboli
P No 872936307
Mob : 7972038191 / 9764641212

Dhaniram mahto

Tue, 11/28/2017 - 13:28

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My insurance policy no 307624841 and my Aadhar no 27119102XXXX.
Kindly update my aadhar no with my policy.

thanks

Ashok kumar mahato

Tue, 11/28/2017 - 13:36

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Dear sir/mem
My policy no 306867284, Aadhar no 234841909019
kindly update my Aadhar no with my policy
Regards
Ashok mahato
Thanks

Debashis Halder

Sat, 12/09/2017 - 13:01

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Received the hard copy of policy paper vide. 139560502 on 04/12/2017.
1. Anomalies found - DOB of SAYATANY HALDER, Nominee supposed to be 20/10/1997 instead of 20.08.1997.
2. Interested to know top up premium rates for enhanced cover amount.

Omvir Singh

Tue, 12/26/2017 - 11:45

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Respected Sir, my policy No. is 780095907 and i want to change my mobile no. & eMail id. Current mobile No. is "7065595916" & EMail. ID is "omvir322 @gmail.com".

I have paid the premium Rs 9918.41 online to Maxlife insurance but till date no receipt of the premium is issued by Maxlife insurance .

yours faithfully
(Rajender)
Maxlife Insurance Policy No. 880042197

Kendar kumar

Tue, 01/23/2018 - 14:12

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Sir I invested max life insurance last 8 years but I don't know my super growth fund amount in which share marker or company you have invested and the market peek of level but my fund value not increase as per market.

Suman Kumari

Tue, 01/23/2018 - 21:13

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My Policy No. is 131716086, amount Rs.21,107.60 against this policy was directly deducted from my Account. I have getting Payment Acknowledgement paper of dated 14/12/2017 from your Bokaro office. But Original Receipt is not getting till date on my mailing address.

I have got a call from your side and you told me that your premium amount was deducted directly from your account and you received Original Premium Receipt of your Policy on your mailing address within a week after your premium amount was adjusted against your premium due. One month later,still I am not received my Original Premium Receipt on my mailing address.

Please send me Original Premium Receipt on my mailing address. Please do as soon as possible.

I am waiting of your reply.
Suman Kumari.

Vikash kumar

Thu, 02/08/2018 - 08:49

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Dear Sir / Mam ,

I have purchase online one life term policy from max life site. Max employee has given wrong information before taking the policy. Now I want to cancel this policy but there is no any response. So please cancel the policy and return my money in my account.

Regards
Vikash kumar

Narinder Kumar

Wed, 02/14/2018 - 12:31

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Dear Sir,
I want to change my mobile number on my premium policy.
Policy Number - 375585312
Mobile Number - 9872956036
E-mail id -nar41342 @gmail.com

Tushar Dixit

Wed, 02/14/2018 - 15:35

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I would like to inform you that due to an urgent financial crisis & personal problems I am not in a position to keep my policy with the company. Regarding this matter I had a talk with your office many times. More over I have not yet received the policy documents. I had a detail discussion regarding this to the Axis bank agent who proposed this policies. But they are also not responding properly. therefore I request you to look into the matter urgently. My policy no is 134582303.

Thankyou
Tushar

S. Revathi

Tue, 03/13/2018 - 13:09

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Sir,
I paid an amount of Rs. 28466.40 through axis Bank net banking on today. But I am not able to download the receipt. the amount was debited in my account also. Kindly clarify and send me the receipt immediately to my mail id.

Thanks,
Revathi

Ajay K Bugnait

Tue, 03/20/2018 - 13:47

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Tried to reset password on Maxlife site. Spoke to helpline and got no solution for unresponsive page on website. After entering details the page reverts to home page every time. Tried on PC and iPad.

I, Ramakant with my contact no 9719820552, I am receiving some frauds call with number 7836073370 and 8750446808 these 2 number call me and asked some personal information regarding my policy. please take action about it.... thank you.

Sivakumar

Sun, 04/08/2018 - 13:33

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Sir, My policy No 784462137,I have paid my policy premium amount Rs.26000/-for the month of apr/2017 to apr/2018 through the AXIS BANK,theni district,Tamil nadu on 03.04.2018. but I dit not receive any information about it in SMS TO my mobile number or email.

So Please inf. the above Premium amount,whether credited in my policy account or not.and send the receipt for above premium amount.

Gangesh rai

Mon, 04/23/2018 - 12:17

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This is my application no.512488057 fefore 02 month under process. pls call back 9625743805.

Shyamal Bhattacharya

Tue, 05/22/2018 - 14:49

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I, Shyamal Bhattacharya,a policy holder (policy no-329889901) want to status report (up to date). I am a physically handicapped person. Please let me know the up to date status report at my email address given above.

Amit Mehta

Tue, 05/22/2018 - 16:02

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Hi I'm Amit Mehta holding Policy No.126965193. Kindly update my premium method that is cash or by cheque payment method. Kindly stop ECS (Auto debit method close).

Thanking you
Amit Mehta
Mob No.8171478150

Sher singh baghel

Thu, 06/07/2018 - 17:10

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My policy number is. 514455014. At present premium mode is monthly. I want to change it yearly. What to do? Provide me related form with procedure.

Tanveer Ahmad Bhat

Fri, 08/10/2018 - 10:18

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Sir. respectfully my policy number 208888172. My old number is 8803903414.(Aircel) But unfortunately Aircel company is no more. so my new number is 9622580491. I have already requested past few months but no respond. please solve my problem as soon as possible.

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