[email protected]: Reliance Jio Customer Care Email

Company
Department
Customer Care
Region
All India
Note
Contact Reliance Jio customer care at above email.
Jio customer support responds within in 24 hours.

If the above contact didn't helped you, here are alternatives to reach Reliance Jio customer support.

Contact Number

1860-893-3333 - Contact details
1800-889-9999 - Contact details
1800-896-9999 - Contact details

Support Link

Official website - Contact details
 - Contact details

Comments

Rishi Kumar Kotwal

Sun, 05/21/2017 - 09:16

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I have Jio Number 7889298851 but the same has been stop working since 17 May 2017. I mean this number has become non functional/blocked by your end without any reason. It is not understood that why has not been working my jio number. Please intimate the reason for stop service on this number. In view of above, it is requested that the service may please be restart at the earliest on my number.

Gadepalli.Nage…

Sun, 05/21/2017 - 11:00

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Reliance jio offer of free internet or 3 months is not true. I have taken a new sim a week ago, the data pack worked nicely till yesterday. Since then i am unable to connect to the net. So beware... if you are getting the sim free you should take it other wise dont waste money on it.

Muthukumar

Sun, 05/21/2017 - 16:18

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Today morning I'll check that the my jio app in balance MB I will see in 1024mb at 9.30Am and i only use some 400mb only and I'll check 11.00clk MB is exhausted. So I call 198 customer service. The service tell about i am using 886 mb on early morning 5.50AM. ill shock I see at 1024mb on morning 9.30 bt he is also you are using 886mb.. Many more time I'll call customer care but no one of the good solutions. Waste of the services and to obay on the customer. I hate this network and I really vexed on this talk to more time on customer services. So pls immediately solution for my fault.

Ramanna Guguloth

Sun, 05/21/2017 - 17:57

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How to get jio cash back with booster plan and how to use 51 rupee booster plan recharge?

Dear sir my name is Dharmesh. My data speed is 10kbs. my net data speed is very slow. i do complain in December month but no solution of my complain. Plz take my complain serious.

Lalluprasadh

Tue, 05/23/2017 - 23:10

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Dear sir,

With reference to the above, I am a jio user from yesterday. the sim get activated today only and the main problem is, i am not able to call to any numbers even the local calls also. When I am calling the calls are automatically get disconnected itself. But internet connections are working normally.

My mobile model is Motog 3rd generation. My number is 90803 66790.

Please do the needful as soon as possible

Thanking you,
Regards,
Lallu prasadh.P (90803 66790)

Dheeraj pandey

Wed, 05/24/2017 - 08:35

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Whenever I make or receive any call so calls get disconnected automatically. If it is emergency so how can I interact and what is the benefit using JIO sim. Please do the needful.

I have been complaining since last 6 months for network related but no response i got. please help me regarding this problem. Waiting for your call
My Phone No.9589239578
My Address - H.no 24, j.p colony near st.paul school, anand nagar, bhopal(M.P) - 462022

My confrence call is not working, my no 7015391613. please active my conference call.

Sushmiths

Thu, 05/25/2017 - 11:44

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Hi, in my location there is no proper network. i request u plz solve dis problem as soon as bcoz here there are many jio users but many have ported to airtel.

Jerald malachius

Thu, 05/25/2017 - 18:13

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I brought 2Gb/day for 6 months on last weak. That works only 2 days. Now showing no data. I can't use. My sim number 8921184513.

Hi, this is siddu(Jio customer). In our town there are 300+ Jio customers. But there is no jio tower... many of us done recharge with 99 & 309 but there is no use of it.... so please arrange Jio tower as so as possible... This is a humble request.. our village name THAMBALLAPALLI, CHITTOOR, A.P. 517418.

Thanks & Regards,
Siddu.pj

Actually in Jio app it has been showing that I have used my data but actually I didn't. can you help me out on what someone has used it ex while surfing or watching videos etc. my Jio no 8709943023.

Reeta ray

Sat, 05/27/2017 - 03:08

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I am not used 1gb data.. due to data is automatically is reduced by company.this problem is occur from 5 day. plz return my data my no. Is 7979706459.

Sanjay Kumar

Sat, 05/27/2017 - 15:04

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Dear Sir,
Today, I received a call from 7004001213 to my number 9471003489. He told me that he is calling from Reliance Jio and there is a bill pending regarding my Jio Number 7004644942. As per my concern my Jio Number 7004644942 is prepaid. So, the bill dues issue is not applicable to my number. So, I request you to kindly look into this matter as priority basis.

Jemin varghese

Sun, 05/28/2017 - 00:28

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I am jemin, from peringol in our locality we are facing low jio network coverage due to bad signal , around most of the youngsters are using jio and we face this critical problem here. If authorized person dosent consider this problem we r gonna ban jio and use other network. Since they provide good network signal instead of low signal jio.

Abhishek Ghosh

Sun, 05/28/2017 - 04:11

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I am using Jiofi 2 with the handset of Microsoft Lumia 430 & for what I can't make any phone calls due to absence of the apps of Jio. So it's my humble request that is to create some app for Microsoft users also to make calls like other android handsets. People can make calls and texts even after using Jio indirectly through the router then why not me? Please update the apps in store for Microsoft also. it will be grateful if I can be a part of Jio Voice 4G like others.

Yogesh Singh

Sun, 05/28/2017 - 08:29

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My name yogesh singh i live in vill & post - bhadawal. here running network problem. we need tower of jio. my pincode is 272155 district basti, Up. if u solve the network problem, please contact me 9450393237.

Sajjan singh

Sun, 05/28/2017 - 12:44

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I am so tried for ur jio service its so bad always 4 days to my data always lose without data using . i want to port my jio no to other network.

Saurabh singh

Sun, 05/28/2017 - 15:54

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Hi, this is siddu (Jio customer). In our town there are 300+ Jio customers. But there is no jio tower, many of us done recharge with 99 & 309 but there is no use of it. so please arrange Jio tower as so as possible. This is a humble request.. address khairagarh dis rajnandgaon form cg.

I am deepak, i use mobile redmi note4. In the first set of mobile jio sim is installed & idea sim is installed in second slot. Both of them are sim 4G. When i try to run the net in idea sim select it and run the net them. Why do you go to jio sim network? What is the problem. I can know what is this issue ???
My jio sim no 7976624407 & idea sim 9462478847.

Rashpal singh

Mon, 05/29/2017 - 23:11

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I am very thankful to jio for good services but i have one problem. near my home town network is very slow. plzz slove this problem. i can't download any movie faster. movies are download in 2 or 3 hrs. plzz solve this issue...thnx.

I got a new jio sim and used but after 1 days now my sim was not working. No calls and internet only no service will be provided me.

Abhishek Singhania

Thu, 06/01/2017 - 14:01

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Request just I want to inform you that last two days my jio no incoming and outgoing is not working and also data is working very smoothly/poor but data its working very slow. kindly resolve the issue.

Before use jio sim in Samsung phone company write a note it's problem on Samsung phone if u use a sim that is waste of money time only company make money fool as well as India policy.

From 2 days i am not getting my 1gb data l. It is showing that i have used the data but i didn't used it....so please refund my data,

I want to tell that ur jio network tower located in district jmu teh bishnah and post office arnia pin 181131 village salehar. But this tower doest nt cover proper area located around salehar i.e village chak majra. please send ur team in salehar to reveiw the area cover around salehar chak majra. pls sir solve this problem immediatly to provide benefit of jio rural areas chak majra. All the people of chak majra suffering this problem. Pls provide help us to solve this sight network.

Vijisekar

Thu, 06/01/2017 - 18:20

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My jio no 8825463018. I have 1000 mb in my data today. I am not using. Aft open my data just 5 mit 0 mb available. Fast 4 days this prom issues. Pls slove my problem.

I am unable to join any conference call, nor I myself is able to make any conference call and my 2nd problem is that here is no call recording facility provided, I really need help.

Pritam Kar

Sat, 06/03/2017 - 10:15

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Jio4g voice app is disturbing lot's...whenever dropping calls from inbuild dialer. my phone was rebooting. please help me. my phone is Lenovo zuk z1.

Vinit r patil

Sat, 06/03/2017 - 13:08

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Recharge 303 Rs, 2 time, Date 07/04/2017 at 11.30pm to 12.15am ,mode my JIO app with state bank of india debit card transaction.
Transaction I'd SBIPG IU5270081417RPSL,
Transaction I'd SBIPG IU5270110643 RPSL,
MOBIL NO-7977078548, 7977079490, this no JIO no.
Alternative contact no - 9664337597

Hi, since I am student I got Jio in Vijayawada where I am studying when I come to my home village MACHERLA near Guntur. there is no network it became a major problem for all of us. Since there is no network all the students are shifted to other telecom networks like Airtel, BSNL where the signals here are high but they are not providing network as fast as u. So please take this as a request to setup a network here. I hope u will do.

Morumarri nage…

Sat, 06/03/2017 - 23:02

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On June 3 I recharged with 309 Rs but my call is not connecting to other number just it disconnecting the call with in few seconds automatically. pls solve this issue.

My jio number- 8247545745
Mob - Coolpad note 5

Data on this network outgoing calls incoming calls OK. But if data is off no incoming no outgoing working. please help me, l am new jio customer.

Nagraj bhutiya

Mon, 06/05/2017 - 21:32

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There is no jio tower in our village, so there is always network problem in village.
Village name - derodar pin-360576
District - porbandar
State - gujrat

I am unable to make any call on my jio no. I have just recharged a week before and am facing this problem. Even your customer service no. can't be reached.

Hanu bhardwaj

Tue, 06/06/2017 - 06:49

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My phone is 2g 3g and i use jio through my Jio Fi 3. First i use for 1 weeks jio 4g voice with no problems. then when my phone storage full then i clear data of jio 4g voice. From that time jio 4g voice says you are not allowed to use jio 4g voice on this device. contact jio care for further details.

Shuvendu das

Tue, 06/06/2017 - 13:55

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My voice call both incoming and outgoing are not working at all since last five days or so. I complain through your customer care and my service request number is - SR000009X3LK, please solve my problem as soon as possible. Thank you.

I have been complaining since january regarding network problem but no step has been taken Yet. Last 3rd May I was told that the problem will be resolved within 30 days, but the problem is still continuing. My jio no is 8910308018.

I want to inform you that last two days my jio no incoming and outgoing is not working. networking showing properly data networking very smoothly but call regarding its not working. kindly resolve the issue.

Omar malik

Tue, 06/06/2017 - 17:50

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I have recharged my Jio number 7006609522 with Rs 303 but due to technical fault this recharge does not show at your end. But my balance has been deducted immediately after recharge. Now my complaint has been resolved at your end but refund amount is still pending. So I request you to kindly adjust my resolved recharge of rs 303 in my source bank account or in my number. So that I could not suffer more in this regard. That is your most kindness.

Nilutpal hazarika

Tue, 06/06/2017 - 18:29

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Sir... my location Dk road,N. Lakhimpur. I have a Jio sim but it's very bad network.. nd my jio sim is not working (call, data, video calling). kindly resolve this issue... plz as soon as possible.

Jadeja arjunsinh

Wed, 06/07/2017 - 08:02

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I have recharge 408 for prime in my old jio no.7016048924 date 20/5/3017 but till today it's not activated in my jio no. I complaint about it many time in jio customer care but they not solve my problem. please activate jio prime and Internet.

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