1800-419-0505: Crompton Greaves Customer Care Phone Number

Contact No
1800-419-0505
Toll Free
Department
Customer Care
Hours
9am - 7pm, 7 days
Region
All India
Note
Toll free customer care number for Crompton consumer products such as: Fans, Appliances, Lighting, Pumps, Home Automation, Integrated Security Systems, Wiring Accessories.

If the above contact didn't helped you, here are alternatives to reach Crompton Greaves customer support.

Email

Support Link

Official website - Contact details
 - Contact details

Comments

Anthony pereira

Sun, 04/24/2016 - 12:10

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I want to know if I will buy CG fan from online site and it was with Bill and invoice with warranty card so there is warranty available for online shopping in warranty period or not. As per shop clubs .com there is warranty available but I was to make sure from you that online shopping fan from CG can get the warranty or not?

Pls help me for this. I was attached the screen shot of the product and the chat with seller. pls give me advice I can buy this or not. thank you so much.

Devjani Ghosh

Thu, 05/26/2016 - 21:13

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Order ID: 11356697388 placed through Snap Deal on Tue, 26 Jan, 2016, I got two bulbs which have stop working suddenly, and within 1 year manufacturer's warranty, how can I get replacement for these damaged 7 watt cromtpon bulbs.

Mahabir Agarwal

Thu, 08/11/2016 - 11:25

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I have raised a complaint# 1608029530 on 09-Aug-2016. But there is no action taken. and i have received a notification saying that your complaint resolved on 09-Aug-16 itself. After that i have contact again and inform the same but still no response.

Need your urgent attention to resolve the issue. Please share the Engineer Name & Contact Details so that i can check with him, when he will visit. Hope you understand the situation & resolve on priority. Looking for your positive response.

Regards
Mahabir Dass Agarwal
Mobile No. 9457609099

Sandip Prakash

Fri, 09/23/2016 - 16:05

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Bad customer care, not responding to my complaints regarding repair of my water pump.

Calling to customer service I received the telephone number of the firm, who is not operating in my aria. I stay in Pune 411057, Wakad, Kaspate Wasti. Please, share the right telephone firm number for the Installation of Water Heater. Thanks in advance!

Amolkumar Warade

Thu, 02/16/2017 - 09:50

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I purchased Geyser (Model-SWH815/2014) from your outlet in Meerut- Best Price on 17-Oct-15. The product is defective and not working properly. I have raised complaints earlier and your executive named Manoj came in November 15 and again in mid 2016. I requested for replacement of Geyser but he assured that thereafter no problem will arise. But still the issue has not been resolved. Please replace the product and provide the new one.
Regards,
Amolkumar
9650234443

Dear Sir,

I purchased one Exhaust Fan Transair 300MM from M/s Manchanda Electric Works, Geeta Colony, Delhi on 24.1.2017. When I installed the Exhaust Fan after about a fortnight, I found some problem from the day one in the Fan. The problem was after keeping the switch on, the fan could catch the required speed after more than one minute. I lodged a complaint with Crompton immediately. The Complaint was attended and I was asked to get the fan replaced from the dealer where I purchased the Fan.

I took the fan to the above dealer who has given me other fan but not the new one. I asked the dealer to give me new fan since I could not use it even for a day. But the dealer did not agree. I showed to the dealer that he is giving me the fan with open box and the fan has a dent on the back cover of the fan. But the dealer did not agree to given me new fan. So far so good. When I installed the fan, I found that the fan is not running in full speed and is not throwing out the kitchen smoke even of Pranthas. I lodged the above complaint with Crompton Greaves on 23.2.2017 and the technician who attended the complaint did not do anything and only start the fan and said it is OK. My reasoning with him that when it is not able to throw smoke out there is no use in going in for costly Crompton Greaves Exhause Fan. My old exhaust fan of local make was also working in the same way. I wrote my comments about "NOT SATIISFIED" with the diagnosis on the Service Call Report.

I would like to request you to kindly look into it and get the defect rectified or in the alternative replace it with a new Exhaust Fan immediately.

Hoping for immediate resolution of my problem,

Thanking you.

SC Jain,
181, Govind Khand,
Near Vivek Vihar,
Delhi - 110 095
Mob: 9958594960

I purchased my water geyser in rathna fan house chennai....it has been not working. I complained to customer care no-8056999289. he sent a person...he took the coil to his office but still he don't back the coil still now..am going to file a complaint @ court regarding this cheating. the Crompton is the worst company.

Suresh rv

Sat, 03/25/2017 - 17:21

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I purchased air cooler in March 2016. It is not working now as I kept it without using for 6months. kindly help us in this regard.

Vishal Dheniya

Mon, 03/27/2017 - 09:10

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I have bought 6 fan. In 4 months they all causes noice..So poor service of Crompton. I had complained before 7 days. They said that service will be provided in 48 hours. But nobody came for service. I have been trying for last 5 days. They only say wrong. Bad company service. bad people of Company. Will never never buy again Crompton.

Umesh hingane

Mon, 03/27/2017 - 11:35

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I have purchase new crompton greaves ceiling fan on 24/03/2017, fixed it, but its not working. My contact number is 9423215545. please do the needful.

Thanks & regards

Crompton Motor 220 voltage imi no PDSMR19490 size 13/13 mm speed 200rpm this is 8 month older motor is not used for few months now the motor is not working. please provide mechanic to repair 08/06/2016 Brought date.

Arvind Chavan

Wed, 04/05/2017 - 09:52

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Tried to contact customer care. No response. They say number no in existence or all executives are busy. very bad experience. Thinking of giving all details to media and prosecution as well, if not attended properly.

DR Rajgopal

Thu, 04/06/2017 - 11:04

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I bought a horizontal multistage pressure booster pump on 04-01-2016 from M&S Engineering Company, Killy, Kattakkadapo, Trivandrum. Detais as follows..
SNo: 01PPC000475, 10MSMB3DO, 0.5HPPBS 25L TANK CG

The Mechanic who came told me the bladder has gone (rupture)and i have to replace it. the warranty has just got over. I was overseas for two months. Request you to consider my case and inform M&S Eng company to replace it as within warranty period.

Thanks
Rajgopal

Gerry D'Souza

Mon, 04/17/2017 - 22:08

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While seeing your add on TV - The Fan Blade located in between the Two Ad Models (Male & Female) and the background curtain color is almost the same. So while I saw your Ad many number of times, I did not even notice the IVORY COLORED fan blade positioned in between the two models.

I do understand that you have kept the Ivory colored fan blade to highlight the fact that it does not catch dust, but with the background curtain being the same color, the blade was totally missed by me. I am a Crompton satisfied customer for the product but the Ad was disappointing.

Anilkumar

Wed, 05/03/2017 - 11:08

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We send the the Crompton motor ( DMB 30) to your reputed service center which is located in Sakinaka as per conversation with service center executive 27/04/2017 I will send the motor till the date we didn't getting any responses from your side and I am daily calling your service center and Spoken to Miss. Sonali & Prakash Gulam now they are also not Picking up the calls. Like this type of worst service i am getting irritated and I am answerable to my superior.

Sandeep Yedla

Thu, 05/04/2017 - 15:50

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Hi Team,

I bought 4 crompton greaves ceiling fan around 6 months back for my new house. Out of 4, one fan stopped working. Dealer/shop guy told me to contact customer care tollfree number (18004190505) on the warranty card. I tried to raise a complaint by calling customer care number as it is under warranty. However nobody pick up the call. Can you please raise a complaint and send me the technician asap.

Address: Chandanagar

Pawan singh

Fri, 05/05/2017 - 19:59

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Regarding my new crompton motor no ISPKAFC012892. sir today i m purchase new motor from aakash engineering company, serial no 80 in patna bihar. with most humble my new motor was already damaged when i had purchased but shop man not agreed to replace. So plz kindly u replace my new crompton motor. your faithfully mr.pawan kr singh.

K.dhanasekar

Sat, 05/06/2017 - 23:18

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I bought an 3 table fan .but one of the fan stopped working. i had complaint to customer care, they had replied as our service member contact within 48 hours. i had call them four times to the senthil service centre trichy .5 days ago no response. service support is very slow. please rectify our fault.

I purchased table fan one year back. But suddenly fan stop working. Pl. Provide suggestions.

Praveen singh

Wed, 05/17/2017 - 11:12

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Pls call on my number 09919272578, as your number is not reachable/couldn't connect/always busy. Pls help, as i am reeling under an experience that what service level is expected from you?

Regards,
Praveen

I am having two nos of Crompton Hi-Flow pedestal fan at my shop of which the motor back cover is broken. kindly sent somebody for immediate remedy. I was trying to contact your customer care number since 10.5.2017 but there is no proper response.

Pls contact 8606078688. or 8606078521.

I have small request to ur company, plz shut down ur company. I have small problem that... I have one inverter which I battery are collapse .. I can't get any replace from them and I already informed to my dealer but he harass us by saying today or tomorrow.

Sudipan Basu

Mon, 05/29/2017 - 09:14

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I purchased a Crompton pedestal fan Windstar faratta on dated 29.04.2017. But its motor burned yesterday with huge smoke and fire. I try to lodged complain but none responding. My phone no 9674061261. Please help me in this regard.

Ajay Sharma

Fri, 06/02/2017 - 12:01

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I registers the complain of my new Water pump which worked only for 2 days and after that it is totally chocked.......after two time complain to costumer care...till now i have not gotten any response from your side even not any confirmation of complain on the massage by which i can prove my self regarding the complain posted.

Trilok singh

Mon, 06/05/2017 - 10:57

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I have purchased cg water motor from seelampur for post offices use but the motor could not run and water not being store for our staff. whenever we contact dealer said that motor is order what should we do this is very poor performance of the company product and poor response of dealer. Cost of 3920 1hrtz power motor installed at seelampur post offices delhi 110053 telephone no 01122825889 purchased on 30 -05-2017 and pl it may be replaced as soon as possible postmaster seelampur. Else we will lodged complaint to consumer forum against the defective water motor. mob 8130166070.

Mahesh shah

Mon, 06/05/2017 - 15:56

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Bad customer care, not responding to my complaints regarding repair of my ceiling fan my complain on 26 may 2017 is not solved... why ??

Mohammedkhaled

Tue, 06/06/2017 - 13:35

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Hi, i mohammed khaled from lb nagar, hyderabad, telengana. i have purchased a crompton riviera hi-speed ceiling fan on the above dated :- 3-10-2016. now fan has jammed & it is not working. i called to customer care toll free number many times but i din't got any response from him. i m requesting u to clear my issue as soon as possible other wise i will raise the complaint in hyderabad consumer forum & i will sue on crompton company. my number is :-+91-9701849254.

Archana tripathy

Wed, 06/07/2017 - 12:50

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I purchased a pump from cuttack dealer but my pump not working properly. I have complained to customer care on 27/05/2017 but till today no technician contact me. My problem was not solved. When I purchased this pump the dealer told that service will provide within 48 hours. So l try to go consumer court. My complain no 1706017162 & 1706017163.

Satish kumar

Thu, 06/08/2017 - 21:30

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I have registered my complaint regarding food processor in Dec16 but till now no solution. Poorest service network. Don't advise anyone to buy CG products.

B sathish

Fri, 06/09/2017 - 22:29

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I also complaint so but no reply. I am also one of the customer since 8 year but nowadays quality not satisfied comparable to other company.

Amitava Kabasi

Tue, 06/27/2017 - 10:14

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Dear Customer Care,
I purchased a Crompton Aura ceiling fan on 16.02.17. I was charged Rs.2250 for that particular product. There was a golden fiber plate at the edges of the body. But within four months the golden fiber plate got broken while the fan was running. A broken part was hit my mom's head like a bullet. I want an immediate replacement of this kind of inferior parts. I will contact with consumer forum if I do not get any positive response from your end.
Regards,
Amitava Kabasi
Mob : 9830229190
Kolkata, West Bengal

Rajesh panda

Tue, 06/27/2017 - 12:19

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Bad cx care did not respond. such a very bad experience. i would like to say don't purchase any kind of Compton product.

Charanjit singh

Wed, 07/05/2017 - 13:34

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My fan is not working no response helpline number. Plz solve my problem.

Amit Kumar Pathak

Wed, 07/05/2017 - 17:09

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I had register complaint of water pump vide complaint no.1707014103, motor stop working within one month period. service team attend the call, while service they found on terminal is damaged, they removed the damaged terminal but did not install new one to support the motor, when i asked them to install they said that this is a waste part, when i insist them they started misbehaving. they clearly said that you can complaint any where we don't care.

I was quite surprised with the attitude and i don't think that company like crompton greaves doesn't know the value of customer and to maintain the professional attitude towards customer. if i don't found action over it i will never buy any product in future of this company and will aware others also to not buy any product of crompton.

Hoping a quick action over this.

Amit Kumar Pathak
9818063900
[email protected]

Sandeep Chhabra

Wed, 07/12/2017 - 12:11

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Dear Sir,
I Sandeep Chhabra had bought a sewage pump of Cromption for Rs. 18500 from Delhi Electric Co. , Kotla Mubarakpur, New Delhi in December 2016. I was told that this pump has a replacement guarantee for One year.

On June 15th 2017 this pump stopped working and we had to send it to the service center near Iskon Temple, booked under receipt number 3802 dt. 15/6. Its been 4 weeks and they have not returned the pump nor they can give me any answer as to when will it returned. They gave me a few contact numbers to call and there has been no response on these numbers.

I request you to kindly replace this pump for me soonest possible ad i am one of your unhappy customer , otherwise i will never be able to buy any crompton product .

Thank you .
Looking forward to hearing from you .
Regards
Sandeep Chhabra
(T): 9810059894

Mitaka Auform LLp

Thu, 09/07/2017 - 12:15

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We have complaint against we have purchase 18"(450mm) industrial pedestal fan (Crompton make) from your dealer turbo lights, fan already broken in the box.

Yogender Arora

Sat, 09/09/2017 - 11:33

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Crompton customer care service is very poor, its engineer is not receiving phone. Pls do not purchase crompton products.

Anup Kr naskar

Sat, 09/09/2017 - 16:46

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I have complain about my induction stove fan not working. Complain no 1709000113. Date 1.9.17. but till now any technician not present. Please help me. Mob no 8116073709.

Somnath Dutta

Tue, 09/12/2017 - 22:16

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16 inch FIZZ AIR wall mounted fan dont oscillate properly. cable is erroneous. previous one time your serviceman came but this time not came. purchase date-9.7.16.

Service request no #1709021053.

customer service are very bad... they promise to attend the call in 48 hours but mine was attended after one week that is after i gave them follow up to them... for that also i have to launch the complaint twice. Complaint no. 1709073588 and 1709112942.

After that he came and repaired but only after working for 1 hr it stopped working and calling him he said there is issue with motor. so even after knowing the issue he did not resolved and just temporarily repaired and went off. I wont buy any Compton products.

Sachin Jadhav

Tue, 12/26/2017 - 16:02

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My water cooler motors burn after purchase of one month and One year complete but no one take responsibility of it. Service providers telling us company not providing motor still. So any one tell us who is responsible for it. How we trust cromton company.

Very worst product. Dont even think to buy. I have repalced it for 4 times within 10 months.

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