[email protected]: Bookmyshow Customer Care Email

Company
Department
Customer Care
Region
All India

If the above contact didn't helped you, here are alternatives to reach Bookmyshow customer support.

Contact Number

+91-022-39895050 - Contact details

Support Link

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Official website - Contact details

Comments

Sudesh Kapil

Sat, 05/07/2016 - 17:46

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I booked tickets for captain america civil war on 07/05/2016 for Rs.1318. The amount was debited from my account but tickets were not booked. And the helpline was also not helpful and always busy. I want my money back as soon as possible.

Pranjali nikale

Sun, 05/08/2016 - 12:49

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Hey, i had booked online 4ticks for Sairat show 4pm on 7th may'16, the transaction from my account was done but the booking was not completed..it showed error!! Kindly sort the issue n refund my money back.

Archana N.

Fri, 05/20/2016 - 09:49

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I have booked tickets in bookmyshow through hdfc netbanking the money was deducted and the tickets dint get booked I just want my money to be refunded ..N I'm trying since long to customer care the worst online shopping ever. And I would suggest everyone not to book in book myshow and atleast I'm expecting apologies from you ppl.

Chakka Venkat

Sat, 05/21/2016 - 14:47

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I have Indus India signature card but I could not able use the offer of my card. While I am typing my card number it is showing an error that the transaction can be done after 20 minutes. So I request to solve the problem as soon as possible.

Thank you

Murru v ramu

Tue, 05/24/2016 - 19:22

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Our payment has been done successfully through bookmyshow. But our IPL TICKETS were not booked. The payment made is Rs.1110.50.Neither we received Credit Voucher nor ticket confirmation.We got an Acknowledgement regarding the payment we made from your site.P/s Contact us immediately to my phone no.(Andhra Pradesh 9866016333).

Atul Baisla

Wed, 05/25/2016 - 17:43

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I booking ticket of 27 may ipl match at feroz shah kotla delhi i completed step 01 but in 2nd step otp no. not received to me.

I booked for 24movie on 3rd may...amount only debited in my account ticket was not come i have purchased 9(h21-h29) tickets from book my show,total amount 1016 two days after i call customer care he say money will credit in one week to your account but now one month go that amount will not credited in my account how you to response me and when will i get my money back? i want urgent for this money. plz resolve this problem as soon as posible. MOBILE NO:9952333324.
regards

Hey.. I booked mt tickets! Book my show ! They booked my tickets of some other similar place ! I want the refund.. As my pocket money doesn't allow!! And it's not my mistake ! Website mistake.

Siddharth soni

Fri, 06/24/2016 - 19:27

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I booked my show and my money hase been deducted but still my show is not booked .... No confirmation message.

Harleen kaur

Sat, 06/25/2016 - 01:47

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I am harleen kaur I had actually made a mistake I was supposed to book a ticket for sat but ultimately I did it for friday. Plz its a req can u convert those 10 tickets for today's show plzz. I have been calling from since morning ur no is not existing and another one is switched off. I had given dis id ishan1219546 @gmail. Com.

Vineet mathur

Sat, 07/09/2016 - 18:55

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Dear Team

We had book ticket, transaction done but ticket not booked, pls confirm to return back our amount of Rs-696.00.

Regards
Vineet Mathur

Ref mail is attached...

Sorry, your booking could not be completed because the payment for this transaction has failed. Please check your payment details or try booking through another of our payment options like credit/debit cards, netbanking, cash cards or mobile payments. In case of queries please contact us on helpdesk @bookmyshow.com. (#-27001).

Fernanto Joseph

Fri, 08/12/2016 - 02:01

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Cutoff in my money without booking the ticket. I booked tickets for Pretham movie on 12/8/2016 for Rs.122. The amount was debited from my account but tickets were not booked. And the helpline was also not helpful and always busy. I want my money back as soon as possible.

Please tell me I got coupon code which I applied at the time of booking got the confirmation for the same but couldn't able to book the tickets as session got expired before final payment....What to do ? How can I now use that coupon code again..please help me.

I booked tickets for movie the transaction has been cancelled but my money from debit card has been deducted... I requested for refund, it's been more than 10 working days but my money is not refunded so please help me...!

I have upgraded my icici card due to movie ticket offers. trying to book a ticket the entire day...kept saying some issue keep patience and now it says eod the ticket limit is exhausted, bullshit, fraud. u better get back to me and resolve this.

Saurabh Sinha

Tue, 10/11/2016 - 11:19

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Bookmyshow mobile app is one of the worst app I have ever come across. It always shows some or the other reason and declines my request of BOGO movie ticket offer thru ICICI Debit card booking. I just want to understand why your company cheating on us by flashing such fake offers to public which is of no use. I will never ever recommend this app to any of my friends or known people.

Ankita patil

Tue, 11/01/2016 - 19:57

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Yet again tried availing offer at their three different time slots dot on time again says try later. fraud useless site. Why tie up with banks when u want to harass the customers.

Why its not working when i use the offer code for movie tickets. So please don't waste the time by sending the fake offer codes if you don't wanna give offer.

I was booking ticket on 24.12.2016 for Dangal film.but booking become failure and amount debited from my account. so credited that amount in my account.

Jagdish vachpe

Tue, 12/27/2016 - 18:53

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I have booked my ticket on date 24 of December 2016 in simpl account and I have done it first time so I don't no anything about this thing. so pls help me out from this situation bcuz I don't have credit cards or debit cards that's y I don't have any option. so plz help me out.

Shyamal Roy

Wed, 12/28/2016 - 17:00

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i have booked online ticket on dated 25.12.2016 at 4.28 pm from my sbi debit card, as advance booking for Dangal (U) on Mon 26 dec 2016 2.45 pm at PVR Treasure Island Bhilai ( AUDI 01) ( C.G.) booking ID is WM9XBFF. The amount deducted Rs. 1163/- from my SBI account. Due to declare Tax Free by the CG Govt. on dated 26.12.2016, my booking was cancelled by PVR before my show time & they told your booking amount will be send within 24 hr. to your account by the bookmyshow. But till date i have not received the amount.

Kindly refund my amount of Rs.1163/- immediately.

Thanking you
Mobile No. 07205066330

Siva charan

Fri, 12/30/2016 - 09:37

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We booked 6 tickets for dhruva movie, second show on 26-12-16 at BVK multiplex which is at LB NAGAR. Amount of rs 540 got deducted from the account.But the tickets were not booked. seat numbers are from B9-B14.

We kindly request you to look into the matter and refund the money immediately without further delay.

Our payment has been done successfully through freecharge. But our cinema tickets does not booked plz refund my payment.

Sai venkat

Fri, 01/13/2017 - 14:33

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I booked 3 tickets but the transaction was cancelled what about the amount refund of rupees 195/- on date january13

Jeevan Kumar G B

Wed, 01/25/2017 - 19:10

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I have booked 2 gold class tickets for the telugu movie goutamiputra satakarni on 27th Jan 2016 in advance seat number 5&6 amount for two tickets the payment has been done successfully and i was debited Rs 659.52 through net-banking in bookmyshow site. I didn't get any conformation message or email for the Tickets.

I had called on the (Ascendas Park Square Mall, ITPL, Whitefield Tel: 080 28026666) but nobody answered the phone call.

Awaiting for my refund.

Regards
Jeevan Kumar G B
9916185131

I can't book my ticket with the code get150. I have not booked a single ticket till now and it is saying try after 20 min when I Ma trying it say it again. So as soon as possible check my issue.

Satyanarayana

Wed, 02/08/2017 - 12:53

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I booked 4 tkts for movie payment also done.but I didn't get tickets from u. i got message also from bank for paid of tickets. please I request to u arrange my tickets.

Zikra khan

Tue, 02/14/2017 - 16:36

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I have been offered movie tickets from lenovo offers and it is valid till 6 months bt when i was booking today it is showing movie money period is over ....but it is valid till june.

Sahil Pethkar

Fri, 03/10/2017 - 17:39

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I have got offer card of book my show. I cancelled my last transaction but when I tried to book tickets, the app shows that the offer card is already used. But I didn't completed my last transaction PROMO CODE... BMSMCFZHCNGKC.

Chandrakant

Sun, 03/19/2017 - 09:17

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I have icici credit card. There is buy 1 get 1 free ticket offer. But it is not working. Can you please suggest in this regard that how to avail offer??

Anubhav Verma

Thu, 04/13/2017 - 22:55

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My, Booking ID: SHTA00W5FBUS60. I want to know that what should i do? My booking is incomplete on account of time out. But i receive text msg..of booking.

B.Harsha vardhan

Fri, 04/14/2017 - 00:29

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My payment has been done successfully through Central banking .But my cinema ticket is not booked. The payment made is Rs.114.Neither we received Credit Voucher nor ticket confirmation. We got an acknowledgement regarding the payment we made from your site.P/s Contact us immediately to my phone no. (Andhra Pradesh 8919152271; 7893486828).

I received the IPL ticket in a bad condition from bookmyshow team. When I made a complaint to the support team, they didn't respond properly. I never expected such a bad response from the bookmyshow team.

we just wanted to look at the rates of the movie after discount of the offer code,so we checked it but we haven't made the payment also and now when we wanted to book ticket of the same movie in another mall but now it is showing so..

"Sorry, we can`t proceed with the booking for this offer since you have already exhausted the Limit Per User OR You may have applied it to an ongoing transaction which is not yet cancelled. Please try again after 20 mins. For any queries please write to us at helpdesk @bookmyshow.com."

I prebook my movie bahubali 2 its bookings are already open still now not confirmed my ticket only prebook id are showing.

It has been since 12 days I didn't got my refund on my a\c even your service centres are saying wait for few days. Why the hell should I as per your company policy it must be refunded within 10 days or else I gonna sue against your company. Resolve the problem as soon as possible.

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