39404040: Videocon Electronics Customer Care Phone Number

Contact No
39404040
Department
Customer Care
Hours
24 hours, 7 days
Region
All India
Note
Prefix state capital STD code before calling Videocon customer care.

If the above contact didn't helped you, here are alternatives to reach Videocon Electronics customer support.

Contact Number

53030 - Contact details

Email

Support Link

Official website - Contact details

Comments

Urvashiben

Mon, 11/24/2014 - 11:48

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Please sent me contact no of your services for installation.as receive TV but not found contact so please sendme

nasir ali

Fri, 08/21/2015 - 19:36

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My videocon refrigerator not cooling at all. Earlier it was cooling nicely but from past 10-15 days it cooling has been gradually decreasing. And now it has stopped completely. The fridge is only a year old.

Ravikumar

Mon, 04/18/2016 - 13:35

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No one come to repair my ac after complaint. please send your service engineer for ac repair.

Dear Ravi (Ravikumar),

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [email protected] and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi.

Regards,
Videocon Online Team

Manoj Kumar

Sat, 04/01/2017 - 09:47

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I had purchased a Videocon LED 2 years back.For last two years it worked well,but from past one month a black patch was visible mid off the screen, but view was not interrupted so i didn't lodged a complaint. But 12 days ago the video was fully gone and only audio is coming. I lodged an online complaint and got message that my TV will be repaired by bla bla person. He came and told me that there was a problem with backlight and due to unavailability of spares, I will have to wait for 3-5 days. but from that day he is just keep on telling me "sir ho jayega,aa jayega"..just like that. It has been 14 days my TV had gone unserviceable. So all I wanna say is that don't go with videocon products at all. Horrible products and worst service.

Dear Shaji,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [email protected] and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi.

Regards,
Videocon Customer Support Team

Dear Shaji,
We are still awaiting information about your complaint number. You can contact us on [email protected]. Please let us know if we can be of any further assistance.

Regards,
Videocon Customer Support Team

Main solanki

Mon, 04/24/2017 - 16:59

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I have an AC and its fan broke automatically. Complained on 12 April 17. No progress yet. No reply. You are totally careless. How can we buy other products and say to other also.

Dear Main solanki,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [email protected] and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi.

Regards,
Videocon Customer Support Team

Jibin thomad

Fri, 05/12/2017 - 20:01

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I have buyed a new videocon 108cm crystal 4k ultra hd tv. And now we want to see a movie from our pendrive. so can u plzz tell us the step by step process.

Dear Jibin thomad,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [email protected] and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi.

Regards,
Videocon Customer Support Team

Dear Jibin thomad,

We are still awaiting information about your complaint number. You can contact us on [email protected]. Please let us know if we can be of any further assistance.

Regards,
Videocon Customer Support Team

I had purchased AC in january of this year i.e 2017. leakage of water droplets are observed from head....service was done by your team, still complaint was not rectified. I send code NST to the number 9222232255..no reply msg from the above number.

Interesting is customer care number is not working... 040-39404040.

Dear karteek,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [email protected] and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi.

Regards,
Videocon Customer Support Team

Dear karteek,

We are still awaiting information about your complaint number. You can contact us on [email protected]. Please let us know if we can be of any further assistance.

Regards,
Videocon Customer Support Team

I am Vipin from Palakkad, Kerala. I have purchased a jacuzzi water heater from paytm 2 weeks ago. My local electrician has completed the installation but water drops are leaking from it. I couldn't reach the customer care number 39404040. Please guide me to contact my nearest service station.

Dear Vipin,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [email protected] and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi.

Regards,
Videocon Customer Support Team

Dear Vipin,

We are still awaiting information about your complaint number. You can contact us on [email protected]. Please let us know if we can be of any further assistance.

Regards,
Videocon Customer Support Team

Ram akkalwar

Wed, 05/16/2018 - 13:56

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Very irritating videocon service i was trying customer care number but all number are invalid... we done big mistake to purchase videocon product. My lcd tv is not working under warranty.

Pls contact me my mobile - 9004608283.

Rajendra Rathore

Sat, 07/21/2018 - 17:27

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Very bad experience because all customer care numbers are invalid. Dealers are also not shows their contact number on sign boards. If possible please call me at 09406723123.

Mridul sengupta

Mon, 09/10/2018 - 14:02

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MY tv got damaged during rainy season and i had scrapped it as the repair cost was very high. i have some balance, 993 Rs in my d2h account, (TV was having built in receiver, got this connection along with) i need to get it refunded. kindly help me as d2h is not supporting.

Sourab Sharma

Mon, 09/10/2018 - 15:12

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Dear sir/Ma'am,

I would like to inform you today I register a complaint on Department of Consumer Affairs and complaint number is (906296) Because I have purchased Videocon LED (VKV40FH11CAH). Which is under warranty 13/12/2016 to 3 year. After using 1year 6 months suddenly my LED panel board is damaged. After few days I have to lodge a complaint on a date (16/6/2018) and got complaint no CHA1606180183 and response code is S55775..but some of the issue this complaint is closed. Then again I registered mine complain date is (25/6/2018) CHA2506180054 and response code is S63459. After complaining technician served to complain after 1 week checks the LED panel and find a problem. Then make details and forward to service centre and he gave me 10 to 15 day waiting period but till now we didn't get any response and we continually called to Videocon Customer care still they not giving any response and in few days they will provide me a person number and number is +917527033595 person name Sanjeev Singh this person is very much bad behavior and vulgar talk. After that, we waited 2 months and 1 week till now being passed away but I am not getting any respond & responsible person. I requested to look into the matter and obliged.

(Never purchase videocon products)

Thanks & Regards
Sourabh Sharma
+919646861289

Anuj Kumar

Sat, 09/29/2018 - 12:31

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My led tv full hd tv screen got white not able to clarify the colours of my tv is there any technician who can attend my problem in faridabad sec 3, do the needfull. My no is 9599226061.

Dear Sir

I already registered a compliant on 3/09/2018 (Your Reference no is COC3108180050) for my Videocon 32” LED TV panel problem, it is under warranty. but still not repaired or solved the problem.

Waiting for your valuable customer services quickly

Thanks
Semeer
9605981295
Chavackad- Thrissur- Kerala

Gaurav bhardwaj

Tue, 12/04/2018 - 03:02

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My Sansui led tv not working properly. Tv volume goes up and down automatically. Led is under warranty. I purchased led in Agra (up).

Really very pathetic services..!!

> Customer care no not contactable.
> They always used to say to wait for 48-72 hours but no one came to repair my washing machine till now.
> Service Engg will be visit as per his timing and schedule, stated by Service Engg someone Mr Tyagi.
> I have raised my complaint in the month of Oct ,its about 6 month to go but still Engg visit is pending.

Team how can we trust our Indian brands when we are facing these kind of issues after sales in servicing.

Still waiting for a positive response from you guys...

Sandeep Kumar

Thu, 05/23/2019 - 10:15

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I had bought a VIDEOCON LED 50" Smart TV from BARCO ELECTRONIC, UTTAM NAGAR on 08 JANUARY 2019 and I had raised the complaint regarding my LED 50 inch smart TV last month, my TV is under warranty. The technician visited within a day. Also said that its going to be repaired within 10 day and now its been a month but still facing the problem of black spots on the screen and they are becoming larger and the speakers are also not so good in sound and still there is no action taken by the service, I've been following up with the BARCO ELECTRONIC and getting the same response " that I need to contact the service center.

Now I fedup with your services and I WANT YOU TO REPLACE MY LED SMART TV.

Abdu salam

Mon, 05/27/2019 - 11:39

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Our ac is become complained about 2 months, no one come to my home from customercare. So please send me the AC service engineer to my home immediately. Please.

We registered 2 complaints with Videocon. Each time the complaint got cancelled with the service guy saying, its not in my radius. When we tried to reach videocon again, they number doesnt connect. Consistent issue for last 15 days.

Gave up!!!

Please dont buy Videocon Products! The after sales service is so terrible, you will repent buying a product.

Dr Parvin Kumar

Thu, 08/08/2019 - 08:26

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I have purchased a washing machine Serial No H20916270167500356, Model DIGI-ONE: WMVT 75C45, colour light gray. it was purchased from the Tanuj electronics, Kurukshetra, Haryana-136118; dated 26/06/2017 and it was installed on 30/06/2017. The amount of Washing machine is 24500/-. The product was out of order on 25/06/2019 and a complaint was registered on 26/06/2019 [compliant number LP-4601981906261 ]and the service man of your firm said that PCB of this washing machine is not working and it will be replaced. But till now we have not received any positive reply from your side.

The service man, Gurnam Singh, phone no 09416481787 is not responding and he saying that the company is not providing any service and the performance of company regarding service is very poor, then we contact with the Sahil hans, area manager, 08529260007, he also replied the same and said that i acn not help you in this matter and go to consumer form. After that I tried to contact BSM VG (Pardeep Sharma) phone number 09354216617, he did not pick the phone and then I put a text massage to him but he did not reply and blocked my number.

Is This the reputation of your service? How such type of service man are hired by your firm. Now we lodged a complained in national consumer helpline. and my docket no is 1497750 and 1499879. The bill is attached with this email

the sales man is also not providing any type of help this is bad for the reputation of the firm. i also contacted with the customer care by telephonically, but again poor response. We will highlight this in media and social media.

Deepak Agarwal

Mon, 09/09/2019 - 08:44

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Sir there is no cooling in my refrigerator. I tried to call at your customer care number but they are invalid. I want to repair my refeigerator. Plz help me and call me. Mob. No. 7060050081.

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