Official website: Reliance Jio Online Customer Care Support Link

Company
Department
Customer Care
Region
All India
Note
Official website of Reliance Jio mobile and fiber services.

If the above contact didn't helped you, here are alternatives to reach Reliance Jio customer support.

Contact Number

1860-893-3333 - Contact details
1800-889-9999 - Contact details
1800-896-9999 - Contact details

Email

Support Link

 - Contact details

Comments

Arumugam kk

Sat, 09/03/2016 - 15:54

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I got new jio 4g sim by submitting a generated coupon code in my 4g mobile 55540631389 on 31-08-2016. Pls activate the sim my proof of identify number is TN006JSO4.

Anoop shukla

Sun, 09/04/2016 - 10:19

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My jio sim is not working, i bought this sim with lyf Mobile before 4 days ago but still it's not working. How to activate the jio SIM?

Shubham Raj

Wed, 09/14/2016 - 19:14

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I got my sim 15 days ago, since then my jio sim has not activated yet. What should I do next, please help.

GudI vishnu

Mon, 01/09/2017 - 11:25

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5000 rupes load in jio money transaction failed ... syndicate bank amount cut in but not add in jio money. so many time call to care no body response... now 20 days not credit my account. my account no 8555927797.

Dilip Munda

Tue, 01/10/2017 - 17:02

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After Three days my jio is not working. jio network speed is very bad in Madhuban Giridih, Jharkhand 825329 area so that's problem is solved very shortly.

Amit kumar

Tue, 03/07/2017 - 10:23

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Sir, my name amit, i live in vill:- mohani, here running network problem. we need tower of jio. my pincode is 814165, if u solve the network problem please contect me 7739028111.

Lingaiah. CH

Tue, 03/14/2017 - 22:40

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I'm from Nalgonda.Today I went to Reliance Digital Show Room to apply MNP(idea to 'jio prime') at Hyderabad Road, Nalgonda, in front of the Show room, a man sitting under a Tent was selling 'jio prime' SIMs. I thought he belongs to the show room as he was exactly in front of the show room.I was told Rs. 99/- for "'jio prime'", then I applied for MNP. When I was paying Rs.99/- he demanded Rs.50/- extra as MNP charges.He also said 'Jio SIM' would not be activated unless extra Rs.50/-was paid. Then I met show room manager, he said the man was not belonged to the show room, they could do nothing.Immediately l went to "'jio centre", there SAANDEEP, the manager told me that the SIM seller was appointed by neighboring Cell Shop Owner and he had every right to sell 'Jio SIM' at any rate he likes.

How can you permit a private man to sell SIMs with extra cost, that too sitting in front of your show room misleading the public? How can the 'Jio Centre manager support the private seller who is selling with the cost more than MRP? Then what is the use of your show room? So, take action against them.

Yesterday I recharged 309 plan while 149 completing data. Still 309 plan not updated. I'm not getting data. 149 expires in june 6 until I want wait for its update or not may be updated with In 1 / 2 day. Tell me.

Do u guys ever give response to your customers. I am not satisfied with your service at all. I have bought this sim n after almost a month it stopped working.

Hardik kuhikar

Sat, 05/27/2017 - 17:33

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Dear Sir, On 24-05-2017 6-30p.m. RS. 309/- recharge but service is not activate till 27-05-2017.
Your customer care not Satisfaction reply. Day by day I submit my complain but no satisfactory reply. Customer care employ Gopal talk 27-05-2027 5.46 p.m. to your bank problem money refund collect your bank not Reliance jio fault but my money is waste? pls. provide satisfactory reply.

Mobile No. : 8320264783
My Complain ID : 000009PXZN
Transaction ID : 17144929691

I connect jio fi to computer and net start working but it also start charging and its charge is full then also charge option is blinking. i want to ask that by this jiofi battery damaged or not?

S.Pattani

Fri, 06/16/2017 - 11:54

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Dear Sir,
I request for you sir please my 309 rupees in recharge your plan prime dhan dhanadhan 309 plane double recharge in same mobile no. 7016375364. so my 309 extra payment is my sbi saving a/c no back is my same a/c no. 31732967033. I hope sir my request so you need fullfill in short time.

Thanks
Shashikant pattani

Satish kumar

Wed, 06/21/2017 - 09:27

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I am writing from Vijayawada, Uttarpradesh-201204. I have Samsung j2 I have been facing Network Issues. My network speed has dropped to 100kbps. Please resolve my problem.

Mahadevanayaka

Fri, 07/21/2017 - 09:48

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my jio no recharge is complete. pls continue my offer. debit card recharge problem. pls recharge my number 7892134401.

Shaileshkumar …

Thu, 07/27/2017 - 17:23

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I recharge date 20-7-17 of 399 rupees success but next day 21-7-17 I recharge my brother's mobile by my jio rupees 399. jio company this recharge add second time in my number. I call jio care I request return my 399 rupees but he said we can't return, this is cheating. i am unhappy.

Anand kumar

Wed, 10/04/2017 - 05:03

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My Jio sim has not yet activated even after 6 days. Why this happens? Your customer care not supports any call. What can I do? Please help me.

Sk sajahan

Wed, 11/01/2017 - 10:49

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I lost my data without use. pls solve this problems and give me back my lost data.

Roshan raj

Thu, 11/16/2017 - 02:09

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I lost my all 2gb data per day plan in 1hour m without use. this problem previous days. I am very disappointed. plz slove this problem and give me a back data all 4gb. then I will complain any other post.

Payal Barwal

Fri, 12/15/2017 - 17:03

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I have used jio sim monthly plan activated 509 and daily two gb data. Today my jio data is 1600MB and i connect my phone to laptop and download one application 200mb and suddenly my data is 00. i contact two customer care and he said your 2 gb data end, i am wondering how?

For the last three days there is no net work. we can not down load the videos and send itto friends. your customer cell is not taking phone calls for the last one day the complaint has been lodged nearly two days back, it has not been resolved. mobile number 8618207557T.A.KINI and another mobile number 7019240079 RAVEENDRA KINI.

No network for the last three days no voice call. videos can not be down loaded and can not be sent. complaint filed three days back not resolved. another mobile number7019240079. please resolve issue forth with.

Omprakash Palt…

Tue, 01/02/2018 - 21:16

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Now a days not providing speed data if we compare to airtel.. also my network problem.not solving my problem..for 1week..im using net at 200kbps in 4g net.

Anil Kumar gour

Wed, 01/03/2018 - 21:33

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Sir My request. create a tower my village so solve networking problem. please care me problem. thanks.

Mahesh kumar

Wed, 01/17/2018 - 08:49

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I recharged 300. But the balance was not added to the account and the money was also cut. There is no information on care. MyNumber 7976667451.

Tabish ali

Sun, 01/28/2018 - 09:43

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399 plane is not activated. Still I am waiting 2 days. Payment done successful through my jio app.
Your service is so slow and no one response on costumer care. 199. Call me 09770734353.

Evran singh

Sun, 03/11/2018 - 12:29

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Jio company net and calling problem and not solution from 26 jan 2018 till today there has been no solution to the problem. Jio company has given any kind of solution, when it was in trial period the speed and service was nice but now now no one listens to complains.

Address: State - MP, District - Gwalior, Tahsil - Dabra.

Manish lonare

Sun, 03/18/2018 - 23:48

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Sir, I have a long time I complain registered my number 7000 625704 long time face internet problems anywhere I visit Internet not working in Itarsi Madhya Pradesh District Hoshangabad many peoples is a complaint but not improved network issue and internet issue my complaint number is your service request number is SR00000IWMJW. so I hope you are trying your best in jio network please solve this problem immediately.

Jaideep pareek

Wed, 04/11/2018 - 11:26

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sir,

weak network for the last two year I complaint your custumer cell for many time but not solve till time please check and solve earliest.

my mobile no. 8829010997

Arvind K Choudhary

Wed, 04/11/2018 - 18:38

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My no is 8709264266, inside my house call connectivity and internet not working properly. pl rectify the problem.

My complain not solve at all :-

1st: everyday problem on jio net at 5.30pm to 11.10 pm but it not solve. I can't t watch ipl matches without seeing round circle what is it customer get reply... jald jald se theek ho jayega. band karo apna jio.

2nd: Every day sim signal is lost, restarting the phone then its ok. It happens every few days.

From
Prashant

Jeetu kumar

Mon, 06/04/2018 - 07:37

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Address. - Kausaliya eye research centre ,kathalbari near rajvir tower sendis compound gate, pin code.812001 tilkamanjhi bgp.

Arun Malik

Sat, 07/07/2018 - 18:11

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I have an agreement with Jio Reliance as Rs 6ooo/- per month which was paid to me in advance but the Accountant of jio Reliance Mr Dhermander is not given me the draft at the time. I tried to make contact by phone he never reply me correctly or make buddy his mobile, why should my payment is not transfer to my bank account directly & intimate me. Second thing at the time of agreement it was inform to me that the maximum load of this towers are only charging of 750 watts appreciates which was absolutely just double I.e.1500 watts. I have taken 1KW commercial connection as per UP Electricity Board penalise me for overload Rs 600 per month. Make any considerable solution of this problem. Behavior of accountant is not good to me regarding inquiry about my payment's.

Abrar Ashak

Wed, 07/11/2018 - 00:34

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From 3 months I had been calling u ppls every time & u ppls told the issue will be resolved in 48 hours and after 48 hrs no actions are taken becoz there is no good coverage. so I am very much fed up with u ppls so plz kindly look into the matter.

Sabina Tamang

Wed, 08/15/2018 - 11:27

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I have been getting OTP for Jio RCS Messaging since 9AM this morning, I have not applied for or sent any such request. The OTP sms's are still coming. How do I dismiss or stop it ASAP! Thank you.

My Jio sim is active data is active but Jio TV is not working... It's showing some error.

My jio tv stopped and seeing a message.

Opps.. You must be on jio network or have a device with active jio sim to access your favorite channels/ programs.

Pls solve this problem and help me.

Please fix the network issue in my area because in my home I am not able to use the net and not able to talk to anyone properly. As I go down of my flat in the same location their is n problem in network and work properly without any fluctuation and gives a good speed but does not work in my home.

I have called Customer care so many times and they says that they will file the complain and problems will be fixed by nothing happened. 1 time the care person said my handset is not working properly and suggested to change. my brother had the same phone (lenovo k3 note) he bought another one but then also we are facing the problem.

There is only one thing which I can do now, that to throw my Jio sim and get to another network atlest they charge more price but work properly. I am feed up of calling care center ,and complaining. I want u to please solve my problem or I will switch to another sim card after my on going recharg ends. Kindle e mail me if any one from Jio care read this.

Anil Ghuratia

Mon, 11/19/2018 - 15:26

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I have recharged my jiofi router ..7016709305 on 9th Nov but till date it is showing not recharged. My payment also deducted from my net banking account. On customer care office , they also not given proper reply at naroda Ahmedabad, Vithhal plaza. we have shown statement also but no reply from them.

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