[email protected]: SBI Credit Cards Customer Care email

Department
Customer Care
Region
All India
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Contact Number

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Comments

Esther brierton

Mon, 03/27/2017 - 09:32

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I received a call from on 23 of feb which was regarding my credit card and was said it was from a sbi call center. they asked me detail in reply for that i told them what they asked but after a while message was received on my cell phone stating that two transactions of 10000 rs are done, then i realized it to be a fraud call. after that i call the customer care and blocked my card telling them everything that happened after that we reported a fir the fir no. is 53933. please look into this matter.

Ramakrishna Gilla

Mon, 03/27/2017 - 12:58

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I have been notify that there is fraud transaction happening thru SMS and my account is locked. When I tried to call customer care, I could not able to reach CC executive after 3 call attempts. Each call lasted around 8 minutes. Total 24 minutes has been wasted, I don't even what was happening with my account, by this time cyber hackers will take over everything. I don't know how to proceed. I really want provide 0 (zero) rating to SBI, if possible minus rating. SBI charge for our amount taken from ATM's. but doesn't have enough executive to support us. Shame on SBI.

Rohit suryavanshi

Mon, 03/27/2017 - 21:21

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Dear Sir,I had changed my address and my SBI got expired and I was supposed to get a new card but due to address change I never got my new card. Pls help in getting it.My card is showing in Active status. my Application No is 1333760000078.

Rohit sharda

Tue, 03/28/2017 - 10:14

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Hi my name is Rohit sharda and i have been using SBI credit card **********6591 and my bill is around 58000rs. Well i am not condition to pay my bill into one go. its my humble request if you help me to convert this into installments of 12 months, so i could pay easily.

Surender Singh

Wed, 03/29/2017 - 10:31

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Hello, my credit card is lost last year, I don't know my card no. So please close my credit card.

Kuldeep kaul

Wed, 03/29/2017 - 15:28

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I have been given sbi credit card at the time of my lone approval. i dont need any credit card & have not used your credit card , but i am getting bill every month for certain amount. pls cancel this amount & cancel my credit card also thanks.

Santosh sehra

Wed, 03/29/2017 - 15:49

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My name is santosh sehra & i had applied for sbi credit card in the month of june 2016, my app no. is 1917806003129. my card was approved but didn't delivered to me. when i tracked the card it was shown every time that the address was not found so i talked to the customer care service , they advised me to changed the delivery address so i changed my delivery address but again i had not received the card.
further my monthly credit card bill was generated from the first month i.e june so i cancelled my credit card application request as i didn't received the card but my monthly bill is still generating. i also discussed that over the phone with the customer care service. its my request to kindly clear my all bills, so i can freshly apply for a new sbi credit card.

Shailesh I Rajput

Wed, 03/29/2017 - 18:23

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My Name is Shailesh I Rajput, I have done the Payment of 1500 INR on 21st March 2017, from ICICI Bank and have made the payment for SBI VISA CARD (4377486609269970).

The payment has been deducted from my son's account (Tejindra Rajput), Account Number (624401538727) but it's not reflecting in my account SBI VISA CARD. And on everyday I used to get a call from Customer Care informing that have you done the payment or nor?

Please find my Reference ID:- 1172788189 ICICI bank from which amount has been debited. Please update me as soon as possible. Also you can contact me on +91 9825068639.

Regards,
Shailesh Rajput

Hardik sharma

Fri, 03/31/2017 - 14:04

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D sir/mam
I apply the sbI card online .But no apply because of my cibil score of short but my cibil score very high in bajaj 780. My card application no is-2007601010011. To check the status . My mob no is - 7814565750, 7986205398. Pl revert back on call, tks.

Hardik sharma,

Subashchandra Bal

Fri, 03/31/2017 - 14:42

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Halo my name is Subash Chandra Bal my Premium is around 200000rs. Well i am not condition to pay my bill this 2 month. its my humble request if you help me to refund my amount which is deduct from my account. I will collect 200000 from friend for my children readmission but without my knowledge you deduct from my account. please refund the deduct amount to my account.

Pradip d barot

Sat, 04/01/2017 - 20:35

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On 31th march 2017, Due amount to be paid to the bank, But we get fraud by Rs.14,000 which we do not used by us, But i have only paid Rs.3004. It was my EMI of 6month. Due to this fraud and financial problem, I cannot pay the amount more than Rs.3000.

We get fraud by the unknown person. This unknown person trying to call us. While calling to me, on mobile we have seen credit card logo on calllog and this unknown person(frauder) also known about our last transaction of which bank and cheque which as paid. So we recognised him as employee of SBI Bank.

On 14th february 2017, later 3 transaction were made from my card, ie. Rs.5000 twice from paytm.On 16th february 2017, for the next amount ie. Rs.4000, I was asked from OXIGENWALLET.com. In all i was fraud for the total amount of Rs. 14,000. It is my request to Bank, Please rectify the transaction done by this unknown person (fraudster). Immediately On 21th march 2017 have also complaint to cyber crime.

Pradip Dolatray Barot
Mobile no.- +919869167511

Shirish patel

Fri, 04/07/2017 - 17:05

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Dear sir/madam, I am shirish patel, my credit card no is 4335 76** 43** ****. i have transfer amount 35996 by HDFC BANK ACCOUNT two time so i give refund my amount of 35996 of my HDFC bank account. i will wait for your reply mo 9825063233.

Raj Mohan Trivedi

Sat, 04/08/2017 - 10:09

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I applied for Air India SBI credit card , as complimentary gift I was supposed to get 5000 awards plus frequent flyer number of air India .But SBI credit card alloted me someone else frequent flyer number and transferred my awards to that number, also the points of my air journey also goes in that frequent flyer number. It's a case of cheating on the part of SBI credit card as well as Air India. No one is borthing about my mental trauma. What the use of giving Air India SBI platinum credit card ??

Anil Janba Vaidya

Sun, 04/09/2017 - 17:28

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My card no. is 4726 4279 54560 7653. I started to use card on 12.3.2017 onwads however bill shown in the statement for the R.1599/- on 2.3.2017. pl clarify. Further, why following amount has been charged?

Annual fee - Rs. 499/-
current statement.- Rs.69/-

At the time of receiving card, it was told that no fees will be charged. It is therefore requested to generated new statement for making the payment.

Pradip Barot

Sun, 04/09/2017 - 22:55

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Dear Sir / Madam,
Please note Few years, Back When I received this Credit SBI Card, I use this card & spend expenses, not beyond my limit. Last Month December 2016, I have spend expenses for purchase of Rs. 21,962. From this Due Amount i.e. Rs 21,962, I have converted into EMI i.e. Rs. 16,568, for 6 per Month, i.e. 3,000.

I have started this EMI Scheme, Because I am not Financial strong person. So, Why you are telling me to pay this Outstanding Balance i.e. ( Rs. 14,000 of fraud by an An known person), Please help me, At least try to investigate that An known person (Frauder) by calling me on 14 Feb 2017, He was also knowing the last transaction done by us. So, i recognize him as employee of SBI Bank, But I was a fake call. I have also complaint this matter to Cyber crime, Thane, waiting for their response also.

So, Please help me to Recover this Outstanding Balance, But I will surely pay EMI i.e. Rs. 16,568, for 6 per Month, i.e. 3,000.

It will be Thankful for your Co-operation.
Yours Sincerely ,
Pradip D Barot.

AK Chakraborty

Mon, 04/10/2017 - 10:30

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My SBI Card validity expired on 28 Feb 2017. I have requested to send it to my new address. Till date did not received.

Shaik fazil

Mon, 04/10/2017 - 12:14

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My credit card no:437748657954XXXX. sir I hv lot of problem in my card. first think is I'm not getting any mails an sms an also I 'll change contact number but not alert to Sms an mails. pls do it the my problem.

Regards
Fazil (9108357503)

Rajinder sehgal

Mon, 04/10/2017 - 13:48

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In card application tracking the bank is showing only the application is in progress or aproved but please try to show clear status like how many time to take to aprove or reject etc.

Anil Janba Vaidya

Mon, 04/10/2017 - 19:12

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I started to use credit card from 12th March 17 onwards. However, bill of Rs.1599/- dated 2.3.2017 is received for CPP Assistance Servi P Gurgaon In. Kindly send the revised bill to make the payment.

I R R B Chari

Thu, 04/13/2017 - 09:22

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Hi,

I have tried to reach you people over the toll free number, but i never got a proper response. When ever i tried to reach you using the toll free number. The automated message use to say that the date of birth provided by me was not matching with your records.

I humbly request you to cancel the card with immediate effect without any further reminders or
follow-ups.

Thanks & Regards,
I.R.R.B.Chari

Khalid shaikh

Thu, 04/13/2017 - 23:14

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I am khalid shaikh, my App. No. 2010106016152. I request u to cancel my platinum card. Instead I would like to take simple save card.

Raghvendra Singh

Mon, 04/17/2017 - 10:31

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I had call for loan in sbi customer care, the executive talk me so rudely, i am not impress with sbi customer care.

Sanjay gupta

Mon, 04/24/2017 - 15:48

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Since 2011, I am suffering with the SBI card. When I visited abroad & while paying with the card found that card is booked. After many time spoken no action. Request for change of mobile no address. No action. When the card is blocked then how can bill is increased. No body known. Paid all out standing amount. No rectification of civil.

Rimanshu verma

Tue, 04/25/2017 - 09:30

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Dear sir/mam
I am Rimanshu Verma C/O Ashutosh kumar from Lucknow u.p my mailing address is INDRA NAGAR 11 TAKROHI BAJAR VINAYAK CITY PHASE 2 NEAR SAI CHETNA MANDIR LUCKNOW PIN Code No 226016. Where is my credit card was not delivered.

And my alternate address is Rimanshu verma C/O Ashutosh gupta UP RAJAY KARMCHARI KALYAN NIGAM 742 JAWAR BHAWAN LUCKNOW PIN Code 226001. So please deliver my credit card this address.

Thank You
Rimanshu Verma
Lucknow UP 226001
Mobile No 8953657961,8960288499

S R Chauhan

Wed, 04/26/2017 - 14:22

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I keep on getting one bill of SBI credit card No XXXX XXXX XXXX 4252. Bill every month gets escalated. also it states that the card hasbeen blocked.I have never received your card nor have used it at any time. I have lodged a complaint in your SBI branch also who informed me that probably some SBI officer may have done so in order to complete his target. An esteemed bank should not resort to such activities. Please look into the matter. Such letters at the residence are bad in taste. I have also escalated the complaint to all concerned.

Vijaykumar shetty

Thu, 04/27/2017 - 18:39

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This is with regards to an amount outstanding on the Credit Card no. 5101 2869 2676 9896, on which charges of interest and penalty is unduly levied. I have not received my statement by post, which I had specifically requested over the phone and also with your offices at Mangalore, Andheri west, and later at Santacruz east in Mumbai. Since I didn't use the Card for a long time and I didn't receive my statement by post as requested as compulsory, for I am not computer savvy and don't own a computer, I presumed I didn't have an outstanding.

My personal request to change my address and telephone number has also been partially complied with my old telephone no. still in record instead of the new no. of 7760515926 provided at your Mangalore representative's office and also to the Customer care. My repeated request to provide me the breakup of the real bill was also not complied but resulted in disconnection of the calls. Accessing through the calls has been torturous as I had to wait over a long periods of 45 minutes as it repeatedly disconnected during the process of conversation.

Since I didn't receive the statements and owing to lack of proper communication, I couldn't fulfill my good intention to pay the actual due bill in time. The real amount outstanding of around Rs.900\- is too small and there was no intention to avoid paying but for the delay and inconvenience of accessing your office personally as I was not computer savvy.

I humbly request you to reverse the extra charges so that I can pay my actual dues and unblock my card to use it in future. Trust you will do the needful and oblige. Thank You.

Mukesh Kumar

Mon, 05/01/2017 - 19:26

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Dear sir/ ma'am

This is regarding for updation on SBI credit card which is not done by your sight i have paid on 9th April, 2017 and due date 11th April,2017 thereby i am paying Interest+Amount with service tax.

Please resolve this ASAP

Details given below:
Card No - 4726********4274
Reference No - N099170271407842
Contact No - 9910783678

Pawan gupta

Tue, 05/02/2017 - 13:22

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I have applied for credit card before 10 days bur there is not a single response from ur side and my application is on process. So i request to you that plz cancel my application of credit card,so that i can apply to the other sbi branch.

Rajendra chavan

Tue, 05/02/2017 - 14:44

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Card transaction was done knowing the limit. Got message on 17 April that you can purchase till 1559.33, the current available on your card 1599.33 rs, so don't charge me penalty due to over limit.

Rieetaa Dabi

Tue, 05/02/2017 - 16:03

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Respected sir/madam,
I am here to tell the issue which was held by your team only. In last month April 2017 the payment was too delayed frm my side Rs.3700/-. so the same amount was being given as cash by my family member bcoz u where troubling n calling again n again but the first payment which I have done at the time 1-1.30 pm but still they where calling. Then my family member again cash it on same day but timing was 3.30 pm . So plz return my extra money I want it urgently.

Bcoz the way talk with my father that was very bad, please dont give me reason to react as same n take a further action. It means u dont have any connection with the different store in pune. so plz u will accept my kindly request as early as possible. No. 7755902436. plz Check n reply me fast.

Vinod Laskar

Wed, 05/03/2017 - 16:24

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Dear sir,
This is for you information that i have been utilizing the SBI credit card as per my need, these are my card no.472642685435XXXX.

Payment due date is 11th in every month, You have sent me SMS that you have deducted money from auto debit but you don't deduct and filing fine which is hopeless from your side. In my account balance is sufficient. So sir please deduct as per rule not extra.

Deepak gupta

Sat, 05/06/2017 - 10:31

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+911408394535 when I receive coll from this no. Someone told me i'm Collin from SBI credit card...and he abused on me...this is ridiculous.

Amritesh kumar

Sat, 05/06/2017 - 15:04

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Dear sir/ madam
I am Amritesh kumar res SMQ 633/2 Air Force stn viman nagar pune. MH 411014.On 25 mar 2017 my order did't get placed , but payment debited fm my sbi credit card for rs 4465.23. Into 3 EMI. I have not yet received my refund. I have complained two times to cus care on this no- 18601801290 on 4th apr and today. But cus care not able ro give correct reply. My credit card no 400667653493XXXX.

Avik Chowdhury

Sun, 05/07/2017 - 11:38

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I have applied for SBI Credit Card on 11th Feb, I was told that there is no additional payment other than the transaction made by me. It was also told after receiving card, in one month if I make transaction of Rs. 1000 including Rs. 499 of Annual fee then I will get same amount of rewards points. But I received card on 28th March which is more than 1 month, so I was not able to make transaction of Rs. 1000.

Again after this seeing like below :
1. 5 times "SERVICE TAX INCLUDING CESSES DR" of total Rs. 212.96
2. 2 times "FINANCE CHARGES (EXCL TAX)" of total Rs. 20.71,
3. 2 times "FEE - LATE PAYMENT (EXCL TAX)" of Rs. 900

So, you see I was not given any time to pay for annual fee and an additional cost of Rs. 1133.67 is applied which I didn't make any transaction of.

Please make this amount of Rs. 1632.67 to 0 and starting time of this card from this month with NO ADDITIONAL COST or dispatch a new card for me with NO ADDITIONAL COST. Otherwise, CLOSE this CARD ACCOUNT.

Thanks
Avik Chowdhury

Amish Nandanwar

Sun, 05/07/2017 - 19:37

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I have received above item but product is faulty it is not start, last 2 days charge to toy but no start, please replace or credit amount as per 4000 points to credit card account.

Gaurav Bhardwaj

Mon, 05/08/2017 - 14:53

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Dear team, i have an Sbi Credit Card on FD Basis and now i want to increase my card limit. so please tell me the procedure how i can do this. your revert will appriciable.

Shivanagouda

Tue, 05/09/2017 - 11:25

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Hi Team,

Shivanagouda here.I have applied for the SBI credit card and requested to deliver within week.Since i was travelling to onsite.But they didnt delivered that week and I came to USA.But after week i got message saying your sbi card delivered.Today (08/05/2017) I got message to pay the monthly bill.Request you to please cancel the card now.I will apply for the same once i come back to India.

Please find below messages text which i got:
"Congratulations! Your SBI Card App No.2009701014941 has been approved. Card will reach you in 7 working days. You can now manage your account online at www.sbicard.com"

"Your SBI card sent via BLUE DART, Ref No EV17105672543 is undelivered. Pls call on 0120-6691909 b/w 9 am-6 pm (Mon-Sat). Pls ignore if already received"

Please find my below details.
My details are:
Name : Shivanagouda Kanagoudara
Whatsapp no: +91 9844670635
Email: Shivanagouda. K @gmail.com

Request you to please cancel it now.I am going to apply after coming back from USA.

Thanks,
Shiva

Meenal Verma

Wed, 05/10/2017 - 11:26

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My credit card bill not sent from your side in my mail id.I want every month E statement for tally statement.requesting to send E statement on my mail id. There is no satisfactory respond from customer care. there is too much problem to call customer care.

Girish Chandra

Fri, 05/12/2017 - 11:48

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I do not needs your credit cards. So thanks your service by request my credit cards service stopped on 12/5/2017. I paid your money today. Please no never your credit card in future. My credit cards no. is 517252686436XXXX.

Dear sir /Mam

REF no-EV17126875322

I am kushik varia and i have already apply SBI credit card but my card hold at BLUE Dart. Blue Dart not send at my Office address due to they are no service for that place. please help me in this case. i am waiting your feedback.

Office address :-

Shravan Logistics Pvt Ltd
TDT Infras PVT LTD
plot no 69 D/E/F 50 B,
Lamdapura TAL-savli
manjusar
vadodara - 391775 - gujrat

Thank you
kushik varia
9898700802

This is injustices with all the sbi customers. You are all are forcing us to add amounts, which we really dnt have. All dont have that much of amount to keep balance in their accounts.... Better understand people. Its our money an we should have right to use as we need.. not the way u want.

Hi, I have redeemed the sbi credit card points and received the Tupperware aqua safe bottle- 500ml (set of 4)
product for one bottle there is no cap i wanted replace my product please let me know to whom i need to contact and what is the process.

Sushil Grover

Fri, 05/19/2017 - 13:31

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Sir this is Sushil Grover having issues card no. 4317502929217024 reflecting sr. 4084 due for payment since 2005 but sir I have never been informed by d bank reg. payment if so I must have paid it on d time and obviously on that time principal amt. must be very less. now it reflects bad score in cibil records. Sir it is requested look into the matter and let me know the what to do as in your record Res. add and phone no are not matching as per cibil record.

Virendra Singh

Sat, 05/20/2017 - 14:21

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This is to request to inform the formalities to be complied with to and for final re-payment of my due amount on my credit card as on date today i.e. 20/05/17 as against my FDR (On Hold) and same be deducted or settled from the said FDR and balance be released from any kind of 'HOLD' and be transferred in my saving banks A/c with SBI at Masjid Moth (Branch) New Delhi.

Further after re-payment I would also like to close my card with immediate effect with regards to any further transaction and may be put on 'STOP' from today onward. I am totally unsatisfied with what was informed and way i was guided by the employee or staff at the time of issuing of the same and whatever asked at the time is contrary to what was informed..not recommendable to anybody in future. Very unreliable and very pathetic kind of service and has literally robbed me off my amount with level of interest charged and not clearing it to as to why and on what basis...even non attending by the person having introduced into issuing of the same to guide against losing much amount in interest payments when it could have been made one - time. This is not expected of from a bank staff or employees and bank of such reputation and which was till date thought to be same.....sorry services.

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