[email protected]: Airtel Customer Care Email

Company
Department
Customer Care
Region
All India
Note
Airtel customer care email for mobile users as well as landline and broadband users.
Mobile users, mention your mobile number in the subject of the mail.
Landline/broadband users, mention Airtel account and fixed line number in the subject of the mail.

If the above contact didn't helped you, here are alternatives to reach Airtel customer support.

Contact Number

1800-103-0121 - Contact details
9935012345 - Contact details
1800-102-8080 - Contact details
51234 - Contact details
4448080 - Contact details

Email

Support Link

 - Contact details
Official website - Contact details
 - Contact details

Comments

Bilal ah bhat

Wed, 03/15/2017 - 23:42

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I am bilal from jk district baramulla village rajpora thandikassi. we can't totally open any links and many time have I complaint but non of any action on me complaint. me no. is 9906431508 and mail bhatbilal81 @homemail.com

Sudeep Kumar

Thu, 03/16/2017 - 09:12

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My mobile no.is 9205573296. I am very upset again and again extra alert is activated on my number, i have contacted to customer care it was stopped but again it was started. My balance deducted also. Pls stop this services and refund my balance, i do not require these services in future. If do not happened this i will change to another network company.

Hello Sir,
Morning onward i try customer care no. 121 or 198 but couldn't resp-on. My concern is that i recharge my airtel number 9958008057 at 149rs for 1gb data around 10.30am till no wards not get any internet problem solved etc. Kindly requested you please give me call.
Tarun (9958008057)

Nitesh kumar

Thu, 03/16/2017 - 21:21

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I have not receive my plan benefit against 345 recharge ...Best offers for you
1 *145=UL A2A call+2GB
2 *345=UL Call+28GB,28D
3 8=L+STD mob 30p/m,28D
4 260=260FTT+2GB 3G,28D
5 Open Airtel Bank a/c
6 Rs250=250 FTT,Val-UL
7 Rs500=500 FTT,Val-UL

Rs50=50 &100=110TT on My Airtel App airtel.in/5/ro

Pradip Sarkar

Fri, 03/17/2017 - 19:19

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I, Pradip Kumar Sarkar,am using Mobile No.9831043652,registered in my son's name went to your Air-Tel office at Salt Lake City Centre for changing from the old big size Sim to New small size sim. Your representative at the counter Miss Antara Manna and Mr Sandip Roy helped me a lot.I am really satisfied but one thing I have to tell you that the mobile no.holder(8583098278) of your web side was not that much of co-operative.
Dt.-17.03.17

Yassh kaushik

Sat, 03/18/2017 - 15:48

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Hello. I am yash Kaushik wants to activate the bulk messages on my new airtel no. Kindly contact with me as soon as possible.
Thankyou

Hello Sir,
I took the new airtel broadband connection upto 2mbps speed. but my same and next plots neighbours getting 16 mbps speed. so please upgrade my 2 mbbs to 26 mbps. And i asked the airtel person he also told my here is available at 16 mbps speed. pls make upgrade the spped asap.

thank you

The recharge i have made but not received the benefits.......each time 2 gb is not created even thought i have the offer. kindly reply.... and add the gbs that r not added more then 3 to 7 times .....9600369431.

Dear Sir

We have infinity plan 999/-As per below mail ,All out going and incoming are free in this plan , Then why you are taking extra amount. Please confirm and call me.

Warm Regards,

---------- Forwarded message ----------
From: Mohit Manroy <[email protected]>
Date: Wed, Jan 4, 2017 at 11:18 AM
Subject: Fw: Infinity Plans Nad dongle plan

Dear Sir,

As discussed please allow the service camp for today for all the employee for any plan change or new requirement. Please find the Advance rental plan, All plan capped after 4g data . Its unlimited 2g.

Construct Name
Construct ID
SCB

Rs 4000 - Rs650 x 6 months - 6GB/month
Rs 3500 - Rs850 x 4 months - 8GB/month
Rs 3200 - Rs999 x 3 months - 10GB/month
Rs 3200 - Rs1500 x 2 months - 20GB/month

Voice Plans:

Dear Sir,

Pleased to launch the new Infinity Plans ladder starting at just 549/-
Unlimited voice and Much More Data now starting @ Rs549

§ 100 Local + STD SMS/ day across plans
§ Rental – 549 & 799 :: Unlimited voice is Local and STD– mobile + fixedline +Incoming roaming free
§ Rental- 1199 , 1599 , 1699 , 2699 :: Unlimited voice is Local , STD and National roaming – mobile + fixedline
§ Post Free Data VBC @ 50p/MB thereafter data stop (Bill Shield of Rs 500) across plans
§ Roaming rates in 549 and 799 - Local OG @ 60p/min and STD OG @ 80p/min

With Warm Regards........

Mohit Manroy
GSM: +91-9818212222

"We Value your support"

Ramesh parmar

Mon, 03/20/2017 - 19:49

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hello airtel
My complaint is my huge bill amount. I am not going to pay that huge amount because too many services are activated on my airtel postpaid number without my permission. Even after am deactivating them then after some days they are automatically activated on my number 8894315157. last month am clear all my bills and cancel all that activities on my number that am not using. but today i'll got a call from 9599199689 at 4:47 pm and they told me that you have a bill around 3000 or 4000. I told him that am not going to paid that huge amount coz last month i'll clear all my bills and stop all services and it is not right. Then he told me that i'll put my complaint here and am also clear that am only paid bill around 1000. Because last month i'll clear my airtel postpaid bill in airtel office dharamshala. This bill amount is unauthorized and i'll go in the consumer court and case against it.

Dhanalakshmi.K

Tue, 03/21/2017 - 14:08

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I have requested for permanently disconnect the service of airtel postpaid no 8197946416 on Nov 2016, the next day I received the call from your employ asking to convert the number from postpaid to prepaid service, and she didn’t explain any converting procedure also (even I didn’t know about the procedure), after I had stopped to use the number and even I couldn’t show much interest in that due to my work pressure. But after 3 months i received a call and they informed that the account has not been cancelled and the existing amount is 2571/- and I called customer care for enquiry and also nearest airtel office but I didn’t get any solution. And you guys made my alternate no (9902284524 airtel) banned outgoing call, This is really very bad and hurts me lot & affecting my personal & professional life. Please take necessary action regarding this and please remove the existing amount from the bill. For anything please call or send message this alternate no 9902284524.

Praveen charnalia

Tue, 03/21/2017 - 20:12

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Sir, very proudly to say that I am using airtel broadband,at the time of connection mr. varis your sales executive has committed about 50 percent discount in a month and unlimited local & std call but when I called at 121 services they have not confirmed about my 50 percent discount so please let me confirm about the reality of my connection. Mr varis moblie no. is 9893030527.

Amit kumar

Wed, 03/22/2017 - 11:37

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I inform u that myself amit kumar my mobile number 9718212191. i want to say a call from 011294265950 time 11:44 am in ur customer service. that person misbehavior and abusing with me.

Lalramthara

Wed, 03/22/2017 - 13:28

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I am a airtel user (Mb.no-8413860438) recharged 349/- on 15/03/17 by seeing your impressive offer FREE CALL+1GB data daily, I can use only free call but not getting 1GB data daily being using 4G handset (Micromax Canvas Unite pro 4G). Hope you would solve the matter without delay.

Puneeth Kumar

Thu, 03/23/2017 - 11:30

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I have got a 75% discount on my broadband connection no (08232402217) but bill has been raised with same old plan without discount. please check it out .

Arun Somayaji

Thu, 03/23/2017 - 15:53

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I am a airtel user (Mb.no-9900992096) recharged 349/- on 21/03/17 and till date i have not got solution.

Panchajanya en…

Thu, 03/23/2017 - 17:43

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We had taken a corporate connection ph no. 7338178701 to 705. the bill pertaining to the same has been paid by cheque no.080492 dtd: 26.12.2016 for Rs.3420.00 with receipt acknowledgement number 5167199 with a disconnection request and the same has been posted to you in january. but still no action has been taken from your end and again and again we are getting the bill/mail/calls to make payment for the connection which has been disconnected. please look in.

I am not getting a good experience from airtel. Customer care lied to me and activated another plan on my number. I have got many issues related to networks also. I request you to please take action as soon as possible.

OG Swarnalatha

Sat, 03/25/2017 - 15:10

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Dear Sir,
HI I am an airtel user and using a police post paid plan of your provided postpaid service for the number is 9550009701 my request to the authorities is to kindly provide Oct 2015 to March 2017 details and Payment Receipts for my usage . My e- mail id - john.swarna09 @gmail.Com

thanking you in anticipation
OG. Swarnalatha

Neelamegam.A

Sun, 03/26/2017 - 12:46

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I have completely not used broad band no044 62867229 in my home for the month of February 2017.but i airtel has sent full bill for Rs1499/-due to lack of customer advice i made bill payment for the month of February -2017 fully as i have received,I also paid next bill for the month of March 2017 fully as i received from airtel.

Being a regular customer of Airtel i request you levy bill charges fully for the month of February-2017,hence i have not use the broad band from 01.02.2017 to 01.03.2017. moreover i have paying my bill regularly in time,eventhough i am having greivances,airtel has charged penalty for late payment.please go through mt track record and penalty imposed to be reversed. Immediate action on this requested.

A.Neelamegam.Broad band no.044 62867229 Mob no.9600043986.

I was privileged with benefit data of 10 for 3 month (per month 10 gb) and 10 gb per month for 12 months as buying a new connection of postpaid in new iPhone 7 plus. but still having issues my data is not credited still. The store guys are making me run from here and there. Help me with this serious issue.

Ankit kumar

Tue, 03/28/2017 - 20:41

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You have deducted my balance and not taking my call. My experience with your company was very bad. Your service and your team is very bad. I am not happy with you.

Mahendra singh…

Thu, 03/30/2017 - 17:18

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Dear sir/madam,

I have your company connection. my mobile no 7073465321, this sim registered supreme gas agency.
but i want to this change sim personal my name.plz advise me immediately. my contact no -7073465321

Aditya rathore

Fri, 03/31/2017 - 11:26

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I recharged my no with data pack information is as under
RS 19 3g 45mb 28 days and I received 110 mb 2g for 2 days

it was not a big amount but fraud and cheating done by your customer care it was atrocious. the above offer was available on my no *121#. The customer care and your higher authority 's words are as under

"Sir if you do recharge through retailer then you will get 2g and if you do by your handset then you will get 3g."

what is this????? few days prior I recharged my no with the recharge of rs348(3g/4g) by the retailer then why I didn't get 2g as per the comments of customer care and there higher authority.

if these are the such conditions then they need to mention the t&c in the offer. this is all delude cheating fraud or your own staff is not clear with the concepts of the offer. this is the 3rd time these types of fraud is being done with me but earlier I ignored. I am the one and there may be millions like me ,who are getting these problems. Is this is your way to earn money. that's why the company is not growing like Vodafone and Jio.

AND

keep some deserved employees and policy makers in your company.

Manohar Mehandiratta

Fri, 03/31/2017 - 23:01

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I am a airtel customer and i have add a money in my airtel wallet but by mistake i have added 7667 rs in my airtel wallet and i want to transfer the amount in my bank. Please sir help me.

Gokul krishna

Fri, 03/31/2017 - 23:12

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Such a irresponsible customer care i ever seen in my life. From one hour am trying to reach them, they are not attending the call only... And its very difficult to find out the calling option.

My airtel no. is 8530895294. but i can't dial my mobile no. for OTP because in dial pad 0 is not available.

Gurbhej Singh

Sat, 04/01/2017 - 11:05

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Dear sir

I am Gurbhej Singh and my mobile no is 9464667366.I am inform you about Vodafone and idea bill plans.These companies are giving us huge benefits like 343 rupees recharge and get 1 gb internet per day and unlimited calls for 28 days. And my bill is approximately 800 Rs per month and benefits are less, so please solve my issue immediately.

Regards
Gurbhej Singh

K.G.Ramachandran

Sat, 04/01/2017 - 14:20

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We are going to our son's place. There he is already having airtel broadband connection. so we want to disconnect this broadband connection. please do the needful.

08041211162/---A/C NO:7006131091

Vinay Kumar

Sat, 04/01/2017 - 14:39

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Dear Sir,
Airtel -349 Recharge 28GB 4G/3G On Unlimited Plan I had done before 31st Mar'16. But the Plan got updated to my Number is Unlimited Call + 1 GB Plan for 28 Days
My Number : +91 9986223427
Request you to check & Provide the same plan.

Ashish K Rout

Sun, 04/02/2017 - 12:57

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Dear Support,

In your tower range, about 15000 to 20000 peoples are using mobile phone in our location. Now a days most of the users are using smart phone for internet. In our location Jio and Idia has providing 4G service, in which Airtel proving 2G. For that reason maximum users are converted to other network from Airtel. Kindly upgrade the tower capacity from 2G to 4G. It may be develop your business in our location.

Thank you.

Patra naveen

Sun, 04/02/2017 - 16:05

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Phone no ;9550439367
subscribed on 31 march 2017 ;
new subscriber to airtel;
paid Rs345 for 12 month unlimited; 28 GB/month

Problem: i am not having service now , 12month pack, not activated. i received message AIR ACT to rechage for further quota.

Ajay Verma

Mon, 04/03/2017 - 16:52

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Hii, i am airtel user. live in bhopal. On my location, the feasibility of your providing speed is upgrade from 2mbps to 16mbps. But in your customer care record, it's not to be update. When i ask them to upgrade my current plan [i.e. Rs 799 with 4mpbs - 15GB data for (5+1 months) ] to new one. they told me that in their record, no updation is held. So i request you to please update the recent position of the connectivity in my location.. My location is Rohit Nagar Ph-1, Bawadiya kalan Near Bisoniya Hospital, Bhopal [462039] .

Hi i am using airtel's new 28 days 4G internet services plan of 345 rupees recharge offer since 15th of march 2017. Here find that airtel company is cheating with customers because after the recharge of 345 rupees i am not able to use my data even for 2 days. i had registered my complaint so many time but i dont get any solution regarding my problem. Since these 14 days i am just wasting my time to connect with the customer care services and after connecting what i got is no solution. When i ask them to refund my money then they told me that company is not refunding any money and when i gone to the airtel service center office then they again told me that we cant do anything and again assured me to solve my problem and still i am not able to connect my plan.

Being a customer i would say that airtel company is very bad in services. This time i am definitely going to the consumer court regarding my problem if my problem not solve soon with 20 days refund of my money.

Lalit Gupta

Tue, 04/04/2017 - 15:46

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Dear sir,
I have already given a request for disconnection of above mentioned phone line on 24th march 2017, you are requested to do the same ,for your ready reference all dues has been cleared and paid. I am having a terrible time getting calls everyday regarding this disconnection and i am literally fed up giving answers again and again.

Tanya Sohal

Tue, 04/04/2017 - 21:34

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I got a call from airtel regarding portable hotspot form Altamash [9967035944] who said that there is a free demo from their side for scheme of 2899 and Rubal [998725837] would be coming at your place for the demo. Rubal visited our place and told us that we would be getting 4 months internet on our no. 773899237 and hotspot device for Rs 2899. As soon as 4 months will be over the net will of turned off on its own and then we need to recharge it by whatever amount we want to. Paid by check on the name of airtel. As the net speed was not that good as shown by him on the day of purchase, in 2 months we opted to our own phone internet and then opted to Jio.

In between all this we tried calling both the people, but the calls were unanswered and later it was not reachable, unable to connect, switched off, etc. to cut the connection as it was of no use. Now sometime back we are continuously getting calls from airtel to pay the bill. So we enquired from gallery and then we came to know we were cheated. So we have provided all the necessary documents to them to disconnect the no as we haven't used it and was not given proper information.

Dr.R.Rajagopal

Wed, 04/05/2017 - 09:03

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I got a v-fiber broad band connection with the land line no 914448526520. On my request my old land line no. 914442013104 has been restored. Kindly deactivate the other no. 914448526520 immediately.

Arup Jyoti Bania

Wed, 04/05/2017 - 09:34

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Applied for conversion of prepaid to post paid connection on 31/3/17 and deposited activation charges. But till now no official has bothered to verify the details and start the service. Seems India's fastest network has become slow this time.

Laxmikant salunkhe

Wed, 04/05/2017 - 11:00

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Yesterday i have online payment of monthly rs 570 on my I mobile app Transaction ID SB498800. Payment is deduct from my bank account but message is not received from you or not credit, outstanding 583.71 shown to my airtel app. My airtel no -9975593743.

Respected sir, I am having a communication shop in Coimbatore, Madukkarai area, Tamilnadu, pin 641105. Hence I asked a ec sim card date of 25/03/2017 to your airtel distributor Mr Rooban, mobile number 99944264508, Coimbatore. Till now no response, mobile is switch off. if this continuous you can loose
your customer soon, so do the necessary to me

Kamalpreet

Thu, 04/06/2017 - 13:09

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Helloo Sir, My no is 9815492523 I want to convert this no to cashcard or plz acpt my req and my no convert to airtel cashcard.

Bilton bagh

Thu, 04/06/2017 - 22:46

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Hello sir in our block there is lot of network problems. Please solve your problem airtel pvt L.m.t
address odisha
District. Nabarangpur
Block. Tentulikhunti
Village. Tentulikhunti
Pincode. 764070

Vimal navrang

Fri, 04/07/2017 - 09:52

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I am vimal navrang. I am live in bilaspur, chhattisgarh. So I complaints you that my airtel refund for apply so generated to ticket number AOR79de84 please soon resolve my problem and money refund because very long time not refund my money.

Hi, on 3rd april i approached airtel (Mr. venkat,ph. no. 9900592651)for my broadband connection. I paid Rs 2585/- as three months advance payment so that i dont have to pay for router. Mr. venkat committed the connection will be done on the same day. now we are standing on 7th april and yet i have to follow up for the connection. so i had to call customer care for refund and it was amazing to know my account havent been created. CAF NO:- RTBLR7310934. My contact no is :- 9986076761. Request you people get my connection done by tomorrow i.e. 8th april or refund my money.

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