[email protected]: Jabong Customer Care Email
Email
Company
Department
Customer Care
Region
All India
Note
Contact customer care if anything has gone wrong with your experience with Jabong.com.
Expect a response within 4 to 6 working hours (working hours: 9 am to 9 pm).
Expect a response within 4 to 6 working hours (working hours: 9 am to 9 pm).
If the above contact didn't helped you, here are alternatives to reach Jabong customer support.
Contact Number
0124-6128000 - Contact details
9949933333 - Contact details
Support Link
Official website - Contact details
Comments
Product is not delivered
Hallo My ORDER NO : 150802181815503 Is Not Delivered Yet, I got a message That The product has reached CALICUT at08-08-2015 And Will try to deliver on the same day, When i checked the site the traking status message is -As per our delivery partner - An attempt to deliver this item was made on 8 Aug 15 but due to customer's request to change the delivery date,they were unable to do the same. In case of any discrepancy, kindly do not worry as another attempt will be made within 48 hours. Our logistics partner will try to contact you in another 48hrs. Our delivery policy is to make 3 attempts before cancelling.
03:24 pm | Sat, 8 Aug 15
What does it mean?, I did'nt Ask for any change in delivery date and no one has contacted me about this delivery. So Kindly Deliver my product as soon as possible.
Returning a kurta
I bought a kurta from jabong which was delivered to me yesterday but it doesn't fits and is of smaller size. I want to return it for a larger size. whats the procedure?
I want to remove one item from my list
i want to remove one item from my list that have been confirmed few minutes before. I want "kira,blue solid tunic" to be removed from my order.
Exchange of product
I want to exchange my shoes as it is a defective product. So, kindly exchange it.
Highly dissatisfied
I hate fake companies. who deduct money twice and didn't deliver your products as well.
Regarding return without contact me return to office
Dear sir, My order no 161219065106189, product is not delivered yet. I got a message that product reached latur at 25/12/2016 but this not delivered. So want same product earlier me.
Return sweatshirt
I want to return a Adidas sweatshirt.
Jabong is big fake online site
Hate jabong f****g fake online shopping mart i suggest do not buy any thing from jabong.com.
Didnt like the product at all
I bought a kurta from jabong which was delivered on 17th jan 2017 to me on but it doesn't looks as it was shown. The product is also not of good quality, the cloth is of very low quality. kindly refund me the amount as i didnt like the product at all.
Complaint regarding wrong product delivery
I have ordered a jacket of nike brand but I got the jacket of reebok brand. So i want to return my order having order no 71247 and tracking id 789271947.
Poor service
Ordered a track pant showing 41 inches in length in the given description and when I received it, it was too small for me. When checked, it was just 38 inches in length and immediately I clicked on the 'exchange order' option and it was showing that 'this product cannot be exchanged'. Couldn't return it also since I have no back account. Really disappointed with the service.
The customer service number
The customer service number provided is invalid and no response to my emails either. I've received a wrong product so returned my product requested for a refund. No news till date. Such a waste of money. Terrible site.
Order not received
I am in Kanpur and my order is showing as failed. Your customer care number number never gets connected.
I want to return my sunglass
I have bought Rayban sunglasses from jabong.com two days back. It is larger for me and it does not suits for me. Now i want to return it back. So kindly take the item and refund my amount.
Bad service of delivery
This time really a bad service of delivery. Last delivery is on time and this time already delayed 2 days and even customer care executive don't know the update regarding the delivery. I have already email you 3 times.
Bad Rating :- 0/10
Regards :- shashank
Product not delivered
I ordered two tops from Jabong worth Rs. 936.90 which I wanted to gift to a friend of mine. But, on 17th February I received only 1 top which was only noticed after I handed the packet to my friend. The top with order ID 8339800 was inside the packet but the other one with order ID 8339799 was missing.
I am very disappointed with the service and I immediately want my money back or I want the top back which is Rs 399. It is a peach coloured top which was not delivered but the entire amount was debited from my account and eve, the total amount was written on the bill which was attached on the packet. Please respond to my request or else, I have take other steps.
Ordered 2 tunics and the package delivered has only 1
My order no 170314409926115
I have ordered for 2 checked tunics of Tokyo talkies information of which is mentioned on the invoice . The package should have consisted of 2 pieces of tunics but it has only 1 tunic instead of 2. There has been some packaging issue that has happened from your packaging department.
The invoice shows 2 pieces but there is only 1 piece when I opened the package. I request you to please look into this matter and send me the other piece which is missing as soon as possible.
Returning products
My order no 170403158375699
I have ordered for MODA RAPIDO PACK OF 2 MULTICOLOURED SOLID ROUND NECK T-SHIRTS. The package should have consisted of 2 pieces of full sleeves T shirt but it has only 1 full sleeves T shirt & 1 half sleeves T shirt but in description it is mention that 2 full sleeves T shirts. I also ordered RIGO NAVY BLUE STRIPED ROUND NECK T-SHIRT which is in worst condition 100 Rs. T shirts are better than this T-shirt. I have never seen such a worst stitching. I try to contact from 0124-6128000 this no. but I think it's for only showcase. If you can't afford costumer executive then please kindly sold your company to someone who can afford them. I am sincerely waiting for your reply.
Return and refunding process as they sent the wrong size
First, the jabong group sent us a pair of shoes of size 39 (the box says it is of 41) and we had ordered the size 41 {order no:170322169860871}, thus we tried to approach their authorities but they didnt respond for a long time. And now we have sent that pair of shoes to their address hence we request you to refund that amount of money.
Courier slip no
I was returned Kurtha through courier. please note the track no B43957565.
Wrong item delivered
Dear sir, I am sorry to say. I have ordered a multicoloured striped polo T-shirt, roadster brand but I get the ladies black top Ether brand. So i want to return my goods. my order id 170426687140137 and complaint no. 41304983.
Complain about fake product
This is 2nd time i am getting fake product frm Jabong. Due to this i stopped shopping from Jabong for a yr. Last time u asked me to take money from jabong account and buy another product. As i checked my jabong a/c their ws no money and i wasted my 800Rs but this time i want my money rs.1150 cash back other wise i will sue jabong for fake products.
Pick up order
My order is not yet pick up and i want to talk to customer helper.
The product is not a genuine
The product is not a genuine one. Not an original companies sign. Its chain is of ykk company nt of nike company. Order item id- 114671258
Return request
I made a return request but now it's been cancelled. I need to return the product it's not my size help me out. my order no.170524634921219.
Poor delivery
One pair black and one pair white shoes are delivered. Whats going on... dont they check what they are packing?
Wrong product delivered
I have ordered DC Khaki Slim Fit Chinos but instead of getting the product I have got different chinos named as BYFORD.
Regarding the refund item
Hi..I order red running shoe but I got wrong colour. so. I return and make it for refund. I still not getting amount in a 2 weeks. Pls just return my amount of money.
Return of dress
I have received dress of order no 170616640858709 on 19th June but your system is showing unsuccessful. I want to rerun this dress as I have got same dress for less prize from you pl collect this dress.
Not received the refund
I have returned an olive green checked shirt. I have not received the refund yet. My order id: 170618289275779. My account number:3412002100086786. IFSC code: Punb0341200. Account holder name: Navdeep singh and sons. bank name: Punjab National Bank. I expect you to send the refund soon.
Regarding the return of the product
i have purchase one roadster jogger pant dark khaki color but i want to return it back because i received damage item bt when i tried to return back it is nt shown in my order and even i type the order no bt it is showing as not order so please solve my problem my product order no is 170625549463265 it was purchased on 25th june 2017.
Order hasn't arrives
I haved order 2 pair of shoes on 3rd of july and the arriving date was at 8th July then they delayed the order and set the date to 11th July but now it's 12th and order is not yet reached. What the F*** are you doing.
Defected product
I ordered a lipstick but it was damaged inside.
I want to return saree
The product is not good. order no 170729114302007, the billing amount is change.
Wrong product delivered
I have received a different item from that of the ordered one. The same mistake is repeatedly happening from your end. Also, the delivered product is of lesser price. Though the return facility is easy and the FAULT IS FROM YOUR END, I have to bare the cost of taxes and delivery charges every time. Request you to resolve this matter to avoid further inconvenience and disappointment.
Amount refund
I have returned an blue color T shirt. I have not received the refund yet. My order id: 170805462512359. My account number: 520101224448826. IFSC code: CORP0000011. Account holder name: SUNIL bank name: CORORATION BANK. I expect you to send the refund soon. my contact number; 9964842848.
Not a genuine product deceived
Recently i have purchased one branded peter england belt. But its packaging is too bad. My product is not a genuine / original. My tax voice no is.. RVIN17180495827 and my order no is 170829317490919.
Account not accessible
Authorisation letter.
I sonam R bhutia would like to inform you that my yahoo acc registered with you is not accessible anymore as Ive forgotten the password.
Fake products
I ordered nike magista onda 2 football shoes of around Rs4000 and what i get is a copy of it. If you didn't do something regarding it i am going to file an petition in the consumer court. You have got time till Monday and I ain't kidding it's a warning. my contact number is 9086876643.
Exchange wrong order
I have order a track pant and was delivered waistcoat. so kindly exchange to track pant. My order id no. 170903069504265.
Can't place my bank details regarding shipment return
I want to return my shipment delivered me on 13/09/17. Today I returned it by bluedart. But I can't place my bank account details.
Regarding 47678526
The product was picked up as said but i have still not received the refund amount of the product. When do i expect it?
Wrong product delivery
I received a wrong product which is totally different from the one which I ordered.
Exchange wrong order
I have order a orange printed kurta and was delivered blue Kurta. so kindly exchange orange printed Kurtis. my order no. 170912262899847.
Jabong company is fraudster
Jabong company is fraudster, cheater, i don't order anything from jabong.... For two and half months I have been calling them and asking them about my black puma wallet which been ordered by me on 1st August and 2nd August i cancelled that product and applied for refund 680 rs. Till date i haven't got money back. New users don't opt jabong for online shopping there are other online shopping company like Flipkart... Order from flipkart sites, its service is better than jabong.
Wrong product
I have ordered a light grey cotton Kurt's from vishudh on 20 September 2017 but what I was delivered is completely a different product. I am posting a picture of the delivered product here. Please help me in this issue as I don't want this piece.
Delay of delivery
I have ordered a shoe, it is about to be delivered on 24 October, then i have received a message of delay in delivery before 26 October but i dint receive the material what i have ordered still. please make the delivery as soon as possible.
Poor quality and size issue
The service of Jabong Team is excellent. However, I have to comment on the product also. I had taken a Carlton London Shoe size 8. when i took delivery i noticed that size 8, which i normally wear, is not suiting and I requested for an exchange. However, when I got the next size, i still felt that the shoe is just fit and i am finding difficulty in walking and my skin is also start rubbing with shoes because of small size. Size 9 of this brand is small when compared to other brands. Further, it is also felt that the upper material does not appear to be leather as specified in website.
Exchange
Would like to exchange slim fit turquoise Tshirt to regular xxl tshirt. Order no is 170922115846595. Not getting a response in spite of phoning numerous times. Iif not possible would like a refund.
Used already and damaged
Plzz take back the blazer u have given me. This is used already and damaged.
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