[email protected]: YU Mobile Customer Care Email

Company
Department
Customer Care
Region
All India
Note
In order to get better response from YU customer support, include following details in your email: Name, Phone Number, Issue, in detail.

If the above contact didn't helped you, here are alternatives to reach YU Mobile customer support.

Contact Number

1860-212-2122 - Contact details

Support Link

Official website - Contact details
 - Contact details

Comments

R S Kunwar

Wed, 12/28/2016 - 12:45

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Micromax Yu Yureka Plus

i have submitted my cell phone (as the system was not workng - and it was on guarantee period) in micromax service center B.R.Services Lajpat Nagar on 24.12.2016. On checking Iwas advised to wait for one hour to ascertain whether it could be set right immediately or could be deposited for repair. After one n half hour my mobile was given back to me after signing the documents. The mobile is still working fine.
thanks to the Micromax Service Centre for quickly doing the needful.

R S KUNWAR
9650173055/9868828061

Nitin khatri

Sat, 02/25/2017 - 15:49

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I bought yu yuphoria phone on 5 dec 2016 then it was damage ....and i gave it customer care they replace motherboard and gave me back in 30 days. Then aftr 1 day the touch of mobile do not do work then i gave back and still it is in care and they dont gave any alternative mobile to use . From 2 months my phone in care.... please do fast otherwise gave me another set to use.

Shrikant chavan

Sun, 02/26/2017 - 21:07

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Only in 5 months Yu 5530 mobile battery is damaged. Customer care not helping regarding this and it is in warranty.

Vaibhav malhotra

Fri, 05/12/2017 - 02:12

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Micromax Yu4711 set is dead. I want replacement of my handset.
Purchase date 3rd "Nov' 2016
Jobsheet issue give times.... last jobsheet date 29 04 2017
Barcode/E070167-0517-28698363.

Facing problem in my YU5510A phone. I am unable to install any software or app, not even from play store. It is also not restarting nor it s being reset. Help pls.

Gajanan A. Maske

Fri, 08/11/2017 - 08:17

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Company haven't provided any sw updates to me. plz provide.

Anil Patel

Fri, 08/18/2017 - 11:40

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I want to purchase new original battery of yu-yureka. How can i buy and what is the price?

Nauratan singh

Wed, 10/25/2017 - 13:16

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Yureka black not good working. hang this device & OTG not support (file not transfer) & customer care Not Support.

Anil Verma

Thu, 11/02/2017 - 15:28

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Wide number 30666091729992648 bar code dated 7/9/2017 deposited at service center and received after 40 days on 16/10/2017. But mobile not working properly and secondly deposited the same phone on 18/10/2017 and received back on 10 days. But the mobile not working properly till date neither show the property time nor show the Sim card. always message received by mobile that phone is switched off by other phones. if your unable to solve my problem, I go to court regarding this complaint because I have meet to many time Mr nishu wide his mobile number 9999772626.

Bittu kumar

Thu, 01/04/2018 - 14:28

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My phone is not working properly. There are lots of issues like hanging and battery discharge very fast.

Shivam Kumar

Fri, 01/26/2018 - 15:27

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I'm not getting Android update, my yu yureka plus (yu5510a) still working on KitKat from last two years. At the time of purchase company mentioned about the update lollipop (5.1). But phone is still working on KitKat.

Vinod Kumar

Wed, 02/21/2018 - 10:32

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In my phone the new version of whatsapp is not working and the company is also not helping regarding this. Very bad customer service.

Ajeet Kumar

Wed, 03/07/2018 - 08:51

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Whatsapp not working properly. My phone is not working properly. There are lots of issues like hanging and battery discharge very fast.

Dear Sir,

This is to inform you that I have purchased Yu Yureka 05510 model two months back (second-handed). From the purchase onwards I am facing lot of problems in it like battery draining, not able to update latest updates, downloading and installing some important applications like Whatsapp, Share it, Parallel Space etc.
and the o.s is still under Kitkat Android Version 5.0.2.

I think some applications require latest updates like Android version Lolipop. Some times whatsapp is working and sometimes it is not working. But I am receiving notification to update whatsapp and I am not able to update it. Also I am not able to root it.

I request you to look into this matter immediately and do the needful to use the mobile continuously.

Thanks & Regards
R. Sairam
9940446144, 8248472033

Santoshkumar V…

Mon, 07/30/2018 - 15:38

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R/s. sir last two days my whatsapp not not working properly, message display " Unfortunately whatsapp has stopped". Software newly install two time last two days and new battery also installed in my yureka plus but till now message display the same. Whatsapp not working properly.

I request you to look into this matter immediately and do the needful to use the mobile.

Shailendra yadav

Sun, 09/02/2018 - 12:09

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Yu yureka plus restart again and again problem, please give me a solution. How many mAh battery support in yu yureka plus more than 2500 mAh. Please give me a solution quickly.

Jyothiprakash reddy

Thu, 11/08/2018 - 21:44

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Please give solution for my problem, my YU phone is not working and is dead. Where is customer care in Hyderabad?

Rameshwar

Mon, 11/12/2018 - 19:48

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Yu 5551 mobile, s play service are not working properly hangs, restarts. system update are not available.

Tejendra meena

Sat, 01/05/2019 - 23:41

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Sir,
Other mobile company in camera important and ai update is available. And yu mobile developer are not give and update. So please give system update in yu yunicorn. And Android update orio.pie.or nogut.
Thanks
Yu yunicorn user.

Shridhar katkar

Fri, 01/25/2019 - 21:35

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मैने 10 दिन पहले ऑनलाईन मोबाईल मंगाया लेकीन अब उसका चार्जर काम नही कर रहा है. 18602122122 पर फोन नाही लग रहा है. नजदीक कस्टमर केअर कैसे मालूम करे.

I want to decrypt my phone of yu ace mobile for the purpose of unlock with finger print. so kindly email back to recover from the issue.

Rajeev R J

Sun, 03/10/2019 - 21:50

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I am using Yu yunicorn5530 model from Jun 20; 2016 onwards. My mobile fell down and lower touch screen is not working I can't able to open the lock of mobile. I want to change whole screen and display, Can anyone suggest an estimated price.

Rohini Punekar

Fri, 03/22/2019 - 17:51

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My Name is Rohini J Punekar, I live in Nashik (MH), I have bought your mobile from Mobile Gallary, IMEI 1: 911509600989568, IMEI2: 911509600989576 Nashik Road at dated 09.08.2016. I am using that phone from 09.08.2016 Yesterday my phone has blast automatically when I am in my office. Who is responsible for this. Please do needful action for this.

I was bought Yu5530 mobile from Amazon. After some it's some functions are stopping to work like phone call or restart and again after few days it's arrised new problem, that is battery is not charging above 70%. Please solve my problem how can I fix it.

Hariprasath.R

Mon, 01/13/2020 - 22:09

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I have yureka moon dust mobile.It is very cool mobile. But l cannot able to create cyanogen account in theme app. Please give me a solution to rectify it.

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