[email protected]: Airtel Customer Care Email

Company
Department
Customer Care
Region
All India
Note
Airtel customer care email for mobile users as well as landline and broadband users.
Mobile users, mention your mobile number in the subject of the mail.
Landline/broadband users, mention Airtel account and fixed line number in the subject of the mail.

If the above contact didn't helped you, here are alternatives to reach Airtel customer support.

Contact Number

1800-103-0121 - Contact details
9935012345 - Contact details
1800-102-8080 - Contact details
51234 - Contact details
4448080 - Contact details

Email

Support Link

 - Contact details
Official website - Contact details
 - Contact details

Comments

Deepak yadav

Tue, 01/24/2017 - 12:30

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Dear Sir/Mam, I m facing the network issue on my AIRTEL mobile no # 9911899489 from last 4 months . I am continuously calling your cce from last 3 months , every time they said we take the complain and try to solve in three days but still i m facing the same problem.

Even i updated my alternate no to the cce team many times but most of the time they did not mention it. If your team is not be able to solve the problem in 90 days , how could be it possible in just 3 days , that they told me. Even 2 times i changed my phone and also have 2 times new AIRTEL SIM, but the problem is as it is. My alternate no # 0124-4277695.

If the customer is not be able to use your service then what kind of open network you have, i don't know ,
So i request you to please solve the problem at priority basis.

Kanhei Mohanta

Thu, 01/26/2017 - 20:34

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Hi, Iam using the Mobile No-9952418614 and paid Rs 299/- on dated 13.12.2016. According to the Company plan I can call unlimited to any phone with 4G data pack. But I have not given the facility by Company and time to time passed alert to me for low balance of data and talk time whereas the validity of plan is up to 10.2.2017. I am also using the mobile no-9952418034 for which I have paid Rs 347/-for unlimited talk time and 2G data. But that facility is stopped by the service provider before the expiry date. The above two numbers are purchased and using by me in same time and date. I had also provided my same ID proof for the two numbers. But the number-9952418034 is not registered in my name and is registered with the name of Yuvraj whom I do not know at all. Please solve my problem immediately.

Param jot singh

Fri, 01/27/2017 - 14:28

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My airtel recharged in 147 rupees with 3G data plan on 02 jan 2017 but it's not activated yet. Only 2G data is running on my mobile.

Param jot singh

Fri, 01/27/2017 - 15:06

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hi, my recharge has not activated still. phon number is 9781814511 . i belong to gurdaspur .my sim card was recharged in 2jan-01-2017 3G data plan in 147 rupees. but only 2G data is running. please activate 3G DATA PLAN.

I am a airtel user from the past 2 years. Currently my plan is 299 CUG platinum. Every month i will get 600 local mins, 400 sms and 1 GB data. It would great helpful if you could increase my local mins from 600 to 1000 mins. Please don't suggest me to change the plan I don't want to change my plan. I want to increase only my local mins. If that does not work then let me know i will switch it to some other networks. Please look into this issue and provide me the solution as soon as possible. If you need any other details you can reach out me to this number: 9866689619

Hope my credit limit will increased.

Thank you in advance!

Regards,
Rajesh.K

Saif ali khan

Tue, 01/31/2017 - 13:51

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I'm trying to buy a new broadband connection near manyata tech park bangalore..but, your service exavitive in not giving a proper information. I'm really dissatisfied with airtel.

Abdulmumini Ibrahim

Tue, 01/31/2017 - 18:45

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Hi, My postpaid account was increased from #5000 to #10000 last week but since then i was denied to make a call My phone No.08027319853.

Vikash kumar

Tue, 01/31/2017 - 21:59

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I have just seen a offer on my airtel app..the offer was..

Offers only for you..GET UNLIMITED LOCAL +STDIO CALL AND FREE NET.ON JUST 346... Recharge now.

I saw this and recharged with rs ..346..But I didn't got free net... I just got 1gb data. When I call to the customer care no.. then they just said we can't do anything... they told me there will be written T&C applied...but I saw nothing was written like this.

I am asking why. I should get the offers.. if not I want my money to be credited to my airtel money app
Because I am getting offers where on the recharge of 297 I will get local +stdio call free and 4 gb data .. for 28 days... I can also give you the pic of that offer on 346. Please resolve my issue.

Thanks.

Neeraj Goel

Wed, 02/01/2017 - 15:41

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Dear sir and Mam. I want change this plan. Num120-4112617. i am not satisfied. plz inform me good plan. plz contact me. 9911998121 Nisha.
Thanks.

Ajay Gopal Kotadia

Thu, 02/02/2017 - 09:12

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Hi my number 9016202549 is postpaid and whatever payment I do after Nov 16 ( 11/16) is not visible in manage my account and also not showing my plans and date or no update even I tried so many time by doing uninstalling and reinstalling also switch off my phone but no response. So pls correct that in your system FROM AIRTEL THIS IS VERY DISAPPOINTED SERVICE.

Katy Kim Ngaihte

Fri, 02/03/2017 - 02:54

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My airtel number is 9904833459. And i am unable to receive any calls , it says this number doesn't exist even though outgoing calls are working. When i try to call customer care..it never gets connected. Kindly resolve my issue asap.. and look into my problem.

K Krishna Reddy

Fri, 02/03/2017 - 09:15

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Rs299=Unlimited calls+4GB 3G/4G data for 28 days.
Rs150=Rs100 Talktime+1GB 3G/4G data for 28 days.
To get, dial *121*1# or click Airtel.in/5/mamo

I got this msg on 01 feb 17

recharge the 299 amount but did not got the offer. In that msg that was not mentioned for that day. I called customer care and they did not solve my problem.

Ref-
Thank you for contacting us. Hope the concern related to your airtel mobile 9488723421 has been resolved to your satisfaction.Your Ref.no.is CBDMO20203280867 registered on 03-feb-2017 08:43

Thank you for contacting us.Hope the concern related to your airtel mobile 9488723421 has been resolved to your satisfaction.Your Ref.no.is CBNRV20203280627 registered on 03-feb-2017 08:42

Again i recharged an amount of 299 on my number 9488723421 after getting the sms but i did not get the data balance. What to do ... i recharged the amount at morning again at night on same day.

Amit kumar

Fri, 02/03/2017 - 17:49

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I have done recharge of 239rs for internet pack and 200rs for talk up recharge but the information regarding recharge pack was false. My airtel number is 7042837603.

Ritu Binjola

Sat, 02/04/2017 - 15:17

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I would like to discontinue permanently this airtel broadband connection having fixed line number ( 046232835185_tn )..

Account Number : 7027957169
Fixedline Number : 046232835185_tn
Transaction Type : Fixedline Bill

For this i messaged earlier also on your email id before start of this month..having reference no. [ | BAL | Ref40889781 | ].

PLEASE DO IT ON URGENT BASIS.

I had already asked your customer care for help to get it disconnected but of no help were been given by them. last paid billed is also attached. It is my humble request to you that kindly do it as soon as possible.

Pramod Jaiswal

Tue, 02/07/2017 - 14:52

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Hi m pramod gupta. Can you please check the network connection on my no. 9810591811 bcoz m faced many problems related to this no. M already two complaints but you can't soluted the issue regarding to the network. My complaints reference no. 73761344 on 27/1/17 and second reference no. 73847765 on 31/1/17. Please solution this problem as soon as bcoz i can't received any phone calls and messages.

Kuldeep Chauhan

Wed, 02/08/2017 - 02:50

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I was waiting for your response from last three day but you didn't activate my number in airtel so i am taking this plan in vodafone.
Thanks and Regards,
Kuldeep Singh Chauhan

Bheema Ram

Wed, 02/08/2017 - 17:10

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Hello, Myself Bheema Ram from Thanjavur Tamilnadu.I purchased Airtel 4G sim on 28 Jul 2016 from Bangalore and number was 9741392639 that has been lost. I want duplicate SIM. Please tell me procedure as I had been taken above SIM number on my Rajasthan driving license. Thanks

Cheque.no.379829.date.30-01-2017.andhra bank.jagtial .amount of RS.2500/- cheque was not cleared till date sir.clear it. Phone no.9849909067.

Jaswinder singh

Thu, 02/09/2017 - 21:19

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I have a airtel prepaid number.my airtel no. Is 9653736841. i have 5000 mb 4G data but i don't have a 4G phone .so i want to exchange my 4G data into 3G data .

Vivek sinha

Thu, 02/09/2017 - 22:16

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Hi I am Vivek Sinha my post paid number is 9760552244, actually we want to block the number. So kindly, send the current status.
Thx.
Vivek sinha

I had recharged my phn with Rs. 147 for 3g data for 28 days but this offer ended in only 3 days. Yet it is written on your poster outside a shop that it is for 28 day. Why this happened??

Rohit Patel

Fri, 02/10/2017 - 17:53

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Dear Sir
I have 549 infinity plan i have all teady claimed by application and active in your system but i can not able to use. Mo. 9998899974.

Devendra Kumar

Fri, 02/10/2017 - 20:05

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Dear all, I thanked before that airtel is good company but now we observed that airtel is not so good. And can not contact to customer care any time. I have facing problems in this service.

Devendra Kumar
9045169196
9058196298

Nagnath mule

Sun, 02/12/2017 - 22:00

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I got this msg on 12 feb 17at 2.48pm. Recharge the 301 amount but did not got the offer. I called customer care and they did not solve my problem.

Ref-
Rs301=Unlimited Loc+STD call+4GB 3G/4G,28din
Rs55=13000 Loc+STD mob sec,28din
Rs6=Loc+STD mob 30p/m,90din
Dial *121*1# /download My Airtel App Airtel.in/5/m

Shaikh Iftekhar

Mon, 02/13/2017 - 12:20

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Pls return my cheque (180044) on my billing address asap, so i can give u another cheque. i already check in ur gallery in crawford market.
thanks
shaikh

Jaspal singh

Thu, 02/16/2017 - 10:04

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I want to pay my due mobile bill of rs 694 but i have no account no. So pls send my account no. because i will port to idea but due payment will be standing. so pls send my account no early as possible. which i pay my bill. M. 98721-78572.

Please credit Rs.43 in my account. A/c no:20150757923, Dwarakanagar branch, visakhapatnam. My mobile no: 7893643004. Your executive no:9845020243. This person is call to me.

nGovardhan

Fri, 02/17/2017 - 22:25

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I am for andhra but i am studying in Vellore, for my phone number their is no STD offers if i will call to my home town it charging double how i want live. Now a days JIO sim & other have came but i am preferring airtel but now jio came to existing so ur increasing offers to the normal customer. if i will call to the customer care their are not responding.

if change offer i will be airtel otherwise i will go to other best networks
my number:9003765719

Vishal joshi

Sat, 02/18/2017 - 11:31

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Hi have done the recharge of 396 from Axis Bank app it show recharge success fully done but not got credited receipt num 170217195103433763E.

I missed my no 9599901636, and i already filed a complaint against this that please disconnect my no. i called on customer care no and after that i received many calls from your side for reactivation but i denied and today i received a call from airtel regard bill as i already disconnected this why i should pay this bill, and airtel representative said that this no is active yet. i am really disappointed apart i am using to more no of airtel postpaid i gonna disconnect those no also. if my problem would not sort out because your executives responsible for that.

Dear sir/madam,
My no. is 7895547021. Of late I am not able to use 3g on my device even after recharging it with 3g data plan. This problem has persisted for a month now. Kindly note that I was using same sim, handset before and was happy with the service. Right now I am able to use only 2g. Please suggest apt solution asap.

Rohit kasbekar

Sun, 02/19/2017 - 22:39

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I am customer of airtel. I recharged my number with Rs.301/- as per shown in special offer Which i get after dialing *121*11# with TransID:526624787. I have screenshot of the offer. I recharge it from paytm. I have screenshot of offer msg. How can i get my money back?

Ashish puri

Mon, 02/20/2017 - 15:04

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I have strolling from last 25 days to miss call alert service. I have tried *321*800* messages comes service activated but my service is not activated. I have call customer care but not received any solutions. as on date my miss call service not activated , when I call cc every time they forward to expert team. but from last 25 days I call again & again same reply comes your service start with in 72 hr. I very dissatisfied with your cc response , I am very disappoint with your cc response & please look your service quality & behavior , how to discusses with customer.

Aspari azeez

Mon, 02/20/2017 - 22:24

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I am staying in pgimer, sector 12, chandigarh. i m having 5gb data 3G/4G balance in my sim. even though im staying in centre of chandigarh. i m not getting even 2G speed also. this is very disgusting/Irritating. Planning to change my network for other network. 8500071077

I want to know that details my no 9555531040 bill pay by my airtel apps but not pay my account 458 rupees did active my amount my account transaction id s89087439. So please helped you. solve my problem asap. Thanks for you.
Ranjeet kumar bharti

I am using airtel app since 5 month I have problem 1monts no transaction my account blocked. I tried manually 400 *400# and setting help is not work. please help mpin blocked.

My mobile no. Is 772797077. On 15.02.2017 I have call at customer care regarding change plan. I have active 549 plan and the airtel person ask me the you will get discount of rs. 500 in this but now I talked to customer care he is asking that there is no discount on your no. Please clear the condition. this is second time. first is regarding hello tune. clear the condition other wise I m going to port out.

Reshu Singhal

Tue, 02/21/2017 - 15:23

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I have bundled my 3 postpaid numbers with my landline number but your system is nt accepting it. it is again n again asking fr sms...which i hv already sent many times. kindly look into d matter.

They are offering if u will port ur videocon no in airtel get 6GB data free but they did'nt give the offer.

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