[email protected]: Flipkart Customer Care Email

I booked Lenovo mobile k5 plus 3 on 4 January, my booking is confirmed and Dispatch date is 9 Jan, on 9 Jan the courier boy is ring near about 5 p. M, I am in meeting, I am giving address, but he is unable to search my address, when I talk to courier boy he is given assurance for delivered mobile tomorrow, but I received message from Flipkart at 9.40 p. M today that I have rejected the order my tracking order is fmpc0172861387. pl give reply my mail on urgent basis.

Dear Sir/Madam,
I have purchase one leneovo k6 power mobile along with 2 no of flip covers and gorilla glass 2 no on 3rd january. I got message that 6 january is the delivery date but still i didn't get any product, am completely disappointed with you service(very poor service)
My order detail is: tracking ID: FMPP0076848962.
Please do the needful.

Today again I'm writing this mail to inform you that I'm still waiting for my refund it has not been given to me in the given time period. Almost a week is completed since my order has been cancelled and I didn't got any message regarding my refund. The seller is making very delay in returning of my refund. Now I can say that the refund policy of flipkart is disappointing. I trust flipkart because in earlier case I've got my refund in only 3 days but now no response at all. This cycle order makes me in trouble and now I regret why did I placed that order? My money is got stuck and I think I'm not gonna get my money back again. My parents are also angry on me because I ruined their money and now they are asking me to give their money back. Now you guys tell me what should I do? You guys making delay and delay and I am getting into trouble. I want to ask to seller that if he'd knew that the offer (of Rs3849) he is giving to the customers is not valid then why did he accept placed my order and accept my payment and then after one day he suddenly cancelled my order with an excuse that 'this offer is not valid any more and we're canceling your order'. What is that ? You guys are cheating with you regular customers by providing them with wrong information. and this fraud has been happened to me first time and may be it will be happen another time. I'm telling you guys this case spoiled you image and goodwill among us. If you want to built your ruined image again then given my refund today otherwise you guys will loose your faithful customer. So I want my money back. Yash yogi

Please guide me to transfer flipkart account money to bank account.

Please refund amount rupee 697/- of lava iris x5 mobile battery ,becauce damage battery placed in delivery. because my duty bhopal to betul on delivery time so recived my order in gwalior city through my friend and after coming from back to my duty check battery and show duplicate order by flipkart. so plz refund money.
thank u sir.

Hi,

I had ordered Bull's eye brown color jacket of size 42, when i got the order it was tight so exchanged it for size 46. I got this today (20th jan 2017) but even this seems to be tight for me, feels uncomfortable. So if not 46 which other size should I purchase. My usuasl size for T-shirts are 40 or M size but for 46 also seems to be tight. I need exchange for 48 size or 50 size.

Till date I have ordered 2 objects from Flipkart. In both the scenarios there were NO CALL OR MESSAGE from the delivery boy and the status was updated as COULDNOT REACH CUSTOMER UNABLE TO DELIVER.

1. I have not received any call or message
2. When I got the number of the delivery person from the customer care, I called him he repeatedly lied saying " Aapko to apna number reachable rakhna chahiye"( U need to keep your cell reachable). He shouted and called me again and shouted at me for not giving him a call back since his call was on waiting.
3. My cell was reachable the whole day since I was expecting the call and neither have I received any call on waiting.

Flipkart is an MNS this kind of behavior is not expected from a reputed company like this. I do not have the name of the person who misbehaved, But I HAVE HIS NUMBER. The number is 820-8113806.

I am also having the Redmi phone towards flipkart. Now I want to upgrade my MI phone, as per your advertisement. myself try to book Redmi Note 4 on 22.01.2017 @ 12.00hrs. But I cannot register on a few seconds out of stock reply is received by me. So, your product and it's advertisement is fake or true. Give me correct reply please.

This is first and last time I have used your service. From now on I will see through it that not me nor my company employees use your service. I am totally upset with the service. What's the point of offering services when you can't make your customers satisfied with the product. I am totally upset with replacement procedure. Am I suppose to wait for you guys to waste my time with those useless procedures. I swear not to use your services again in may life.

Hi...
I have purchase LAVA mobile .but some issue in this mobile. Return request is send from my side through mail on [email protected] .but No response from flipkart side. this is very bad response.

Regards,
Vishal Arya/Gopy Arya
Mob. 9165199681

Today (30th Jan 2017) I ordered Redmi Note 4 through flipcart, My amount was debited and said your payment success. After 5 mins I got a msg and a mail saying something went wrong and payment unsuccessfull we ll refund it back.. I didnt recieve the refund amount yet. Please do the needful asap. It should be refunded with 2 hours but why it is not refunded yet??? I want money to get the phone by tomorrow but it got stuck in between.

You r not sending items of any pincodes of Srinagar kashmir.... however this is from 3, 4 months? why.... i want response please.

Hi Team,

my order id :OD307435082723852000. i have called to customer care prior to ordering in which they said i will get the cash back january still it not yet received. Now when i contacted for the same they coming back i have used both FOC and Credit card, but i have clearly explained to them before ordering it, just take call recordings and verify it.

Rajesh
9742142148

Hellow flpkart care center I'm still from 227105 surendranagar Lucknow last 31 Jan I buy lenovo vibe k5 plus rs 8499 but I find problem with product camra ,battery backup so I want to return this product and Im also done return request at next day 1 Feb but no response come by your side so I want to keep return this product soon and give me my return money I want to buy some other product what's wrong I thing flpkart is so good delivered service.

Replacement (Return ID: 1010827838142352077) - REQUESTED and then your customer executive called me but he do not say any thing about returning process he wanted that I m not returned this product he said he call again me under two minute but he not calling me even after two days what is this?

I am very Dispointed to flipkart and ur team. Complaintt about Flipkart refund. I had place Order via Flipkart on 6 January , oppo f1 mobile they didn't deliver the product so I cancelled.

Order on 6Jan 2017 I had given many complaints regarding refund today is January 3 feb 2017 stil I didn't

Receive the refund .... My name Mahesh Kumar
Mobile no 7836845577
Oder I'd OD608057393473158000 pls do the needful.

Hello Team,

I did a big mistake in my life that i bought iPhone in your website. Initially you delivered the product without earphones and when i request to deliver only earphones you said that is not possible and will replace the product. Finally you replaced the product. This time again you made me a fool that phone was having cal log and no adapter in box. When again requesting you said you will issue the refund. Courier people did a time pass for 2 days and finally said we will not pick up without adapter. When i report the same to your Customer care they said Flipkart executive raised request that your phone is having heating issue not missing part will update the courier to collect.

Again one more guy from flipkart called me and said we have cancelled your request now and you need to raise the request. Without my confirmation they cancelled the request and asking to raise new return request. No option in the tool and asking me to wait for another 48 hours to get the option again. This is not at all accepted and we felt very unhappy and disappointed with the way with flipkart service. Tell me why you need 48 hours change the status in your website only.

As whn I hv ordered a mobile phone the said amount has been debited by my account cause of some issues. I hv cancel that order now I want that amount should be credited back.. Not as mobile wallet.

Sir I have a m.I note 4 64 gb gold in flipcart.....23-jan 2017..... This phone speaker damage in internal part.

Whenever I m trying to add my debit card in the option" save your card", it is showing unable to add right now please try after sometime. I want to know why this is happening every time.???

Respected Sir & ma'am

It is to inform u that my order no (OD307553744293065000).
I haven't received any invoice from flipkart. Inspite of many reminders of invoice & n no of calls from 988997759. i am still waiting for invoice. So kindly look in to this matter as soon as possible and provide me with invoice so i can go service center of MI and resolved my problem.
This is my mob no-7704001352

I want to complain that no one is taking serious about my matter I m regularly calling flipkart but they are not giving any respond to it.I just want to replace my shoe as soon as possible.

dear sir, i am regular buyer on flipkart.com. i have bought more than 3 items. so I want to my product keep immediately in .modasa.

Kingston value ddr3 4gb pc (kvr16n11s8/4-sp).
Order id OD206193639219063000.
My product damaged in warranty And i have try customer care service but there is no response and my product replace. fast thanks.

I have ordered JBL headphones some days before, I found a packing problem in this Packing was not done good. Now I have ordered Redmi 3s prime at 10 Feb 2017, I don't want this problem again

Plz send me mentioned product ( Redmi 3s prime) in best quality with best quality packing.

Shipped: Your Apple iPhone 6 (Space ... with order id OD308331126493284000 has been shipped and will be delivered by Saturday, Feb 11, 2017. You will receive another SMS when the courier executive is out to deliver it.

Payment Successful: The payment for your Apple i... with order id OD308331126493284000 is successful. Track your order here: http://fkrt.it/V7~4fTuuuN

This was the SMS that I received. Then I received this SMS at last day of my phone delivery just see...

Refund Processed: Your refund of Rs 22130 will be credited to your account by 16,Feb,2017 .

What is this? why u all just say sale sale &t hen we order & the payment has paid & at the last day Flipkart cancelled it why? I can't login my ID no. 9687786412 when I get my otp it didn't work. Now they permanently loged me out...Plz help I ordered it for my small sister's birthday gift I want it now. I had all ready paid for it but they didn't give me my product. All respect for Flipkart has no meaning for me...I didn't recommend this site.

You had promised to deliver by Saturday i.e. today. At what time will it reach me? Please reply immediately. Thank you.

Actually I deactivate account on flipkart yesterday unexpectedly. So I want to reactivate my account.

Dear sir.
I'm not able to get my refund payment from phone or wallet please send my refund payment in my paytm wallet. My paytm wallet number 8405900157

Thanking regd.
Sameer singh

i ordered lenovo k6 power on 14-02-2017 through emi. without conformation flipkart cancelled my order.my phone number 8341786481.

I am not satisfied with the quality of saree delivered to me on 13.02.2017 vide your invoice number OD608357787306012000.

Order no.-OD4083391805362902000.I purchased the phone Redmi4 through EMI.but these money not converted as EMI for 6 months. Please help me. Customercare not received my call.

Dear sir/maam my name is ravi charan from khammam. my message is i want to buy one watch through flipkart for sibling requested for gift for friend. i ordered the item at feb 3rd until this day not delivered the item disappointed these please deliver the item. i always trust flipkart, pls deliver the item thank you.
best regards
Ravi charan from khammam mobile no 8465862119

Dear Sir,
I have ordered for a Panasonic Eluga Note. I receive it dated on 16th of February. As I not find set as much attractive & some of important features are also not available in phone. Now I would like to exchange the above set with lenovo K6 Power/ Redmi note 4 or Redmi Note 3. For that I am contact to your representative on 17th of feb. to change myset. But he tells that they were unable to exchange it. If it is not possible then cancel my no. OD308384886798311000 as soon as possible. So I can get my money back.

This is also to be pronounced with sorrow that if their is any kind of negligence from your side I am helpless to go consumer court for my rights.

*Thanks Regards*
*Mandavee Rai*
*Mo-7393044850*
Return request OD308384886798311000 [Incident: IN170218164345255

Please I am order karbon jumbo k9 black and champ black color order miss match color dispatch. I am not responsible cash return immediately flipkart customer

I am not happy this phone. Please my phone reples urgent. my phone problems is overheating. Fast battery low etc.

I want to talk customer care and solve the some issues but not any type of corporate Flipkart team, please help me.

I ordered one LAPTOP of ACER COMPANY Model No Celeron Dual Linux Aspire E15 ,My order ID Was OD408237398793637000 ,My Bill was raised on 29th Jan-17 they delivered on 4th Feb .I registered my complained for return back this item on 13 th feb-17 my return request ID was 1020838339466352378.After that one IT person of flipkart Mr LAXMAN N VINAY called me on 16th and asked about my problem which i am facing with this laptop i explained every about my problem that this laptop not working properly but he was not able to under stand my problem and he refused for taking back this item while its clearly mentioned that if customer not satisfied with the kind of item he/she can return and obtain full amount of cost.

Above power bank ur price 995rupees or other or net price only 695 rupees only other. Can u do to give above power bank 695rs only .

My account is blocked. please unblock my account i want to shop with you but you have just sent me empty box of gyser. please contact me.

I ordered Redmi Note 4 on Feb 22 and flipkart assured me delivery on or before Feb 27. Today is Feb 28 still my order is not yet shipped, it is in approved state only. Flipkart agent is telling the issue will be resolved by March 1 which is effective next sale date for Redmi note 4. I had an option to buy the phone from mi.com directly but I wanted the phone on or before 1 March so I choose flipkart. I wanted this to be a gift for my sister’s anniversary, now this will be delayed. What is the use of assurance if that cannot be fulfilled? Every time I have to follow-up for updates, I am not receiving any updates about delay in the shipping till Today. I am cancelling my order and don’t even claim you will assure customer satisfaction. IF YOU CANNOT FULFILL PLEASE DON'T GIVE ASSURANCE.

I bought a beard trimmer 7 months ago and it has 2 years guaranty but it stopped working. kindly fix this problem.
product code: OD50670239834343100

My product id OD108089168207900000, My Mobile is not working today morning, 1 year warrenty, i want my phone is working or replace.

I am srikanth. I brought a bpl vivid 80cm led tv last year 2016. But from few days its not working now . It's on stand by position. please give me vol customer care number. company place is kavali , nellore , so.

Ihad purched Moto G3 Gen by flipkart on 01-09-2015. my mobile is lost and my mobile bill also lost ..please send me my mobile bill IMEI No. 355490067644371.that time my mobile no was 9029424176.bt now is not working ..please send Bill Via mail.

I booked two Super Volleyball and you delivered only one which is not one shown in. I want my placed order to be delivered properly or refund my payment.

I ordered "XoloA500S" battery but company send today "karbonn S5 battery " ohhh what's a believer no. 1 Company.

Dear team,

I would like to inform you I order Moto m on 23rd Feb and headphones sounds is crashes and sound is worst and on website there is no option to return my order so kindly look into this on priority and arrange someone to replace my headphones.

Please note that I was unable to available in my House Morning 8AM to Ninght 9PM. So kindly delivered the products in my Office Address which is given Below.
M/s.S.C.Shah & Co Pvt Ltd, 3-a, Heavy Tree Building 3rd Floor, 47, Mayor Ramanathan Road, Chetpet, Chennai-31. Cell No. 9283257286

I ordered Lenevo vibe k5 plus and get the same. Product get heated when talk with someone and browsing.