Official website: Paytm Online Customer Care Support Link

Company
Department
Customer Care
Region
All India
Note
Official website of Paytm.

If the above contact didn't helped you, here are alternatives to reach Paytm customer support.

Contact Number

0120-38883888 - Contact details
011-33996699 - Contact details

Email

Support Link

 - Contact details

Comments

Bought LG HBS-730 earphones from Paytm. But the earphones are not working, music buttons are not working up and down , power button is not off, calling volume buttons are not working. I will have to return the product until you dont tell me the solution.

Umesh patel

Sat, 08/29/2015 - 07:14

Permalink

I bought a zebronics wireless bluetooth headset. But its a faulty piece, it doesnt work at all. Paytm is just selling rejected and low quality items to customers. I request everyone not to buy from this useless company.

my payment is not completed. when i purchase any good a message is displayed `something wrong please try after 24 hour. my account is 7856817372.

Dinesh harad

Sat, 10/31/2015 - 12:58

Permalink

I am 2 Order Karan fashion purple and pink cotton dress material order no 1) 1293471840. 2) 1293438955 but two order is faulty please return this product. my contact 9273745152

Dineshharad

Sat, 10/31/2015 - 13:08

Permalink

Gledaty 1Black Along watch Set of 5 but one watch is not run in properly& 1watch is children type. Return reqst. Is 7days completed plz. so please return this faulty watch.

A.Abraham

Sun, 11/22/2015 - 10:47

Permalink

I have made a recharge under order no.1308783108 on 03 Nov. But my recharge is not done although the bank has debited the amount of rs.220/- pl refund my money immediately. No one is answering me or your customer care support is not satisfactory. Pl look.

Neeraj tariyal

Mon, 11/30/2015 - 14:07

Permalink

My recharge of Vodafone mobile 9536142565 rs.100 has failed plz refund my money immediately order no. is 1366172932. Another recharge of same Vodafone mobile 9536142565 rs.100 also has failed plz refund my money immediately order no. is 1366146848.

Mukul Sharma

Tue, 12/01/2015 - 13:11

Permalink

Yesterday I recharged my account by 169 rupees but recharge has failed and 169 rupees deducted from my account. Please refund my amount as soon as possible. I am unable to contact customer care for help.

Mob. no.-8958581252
Order id-1365624559

Sanjay Biswas

Mon, 12/21/2015 - 14:37

Permalink

My order no.1408053169 of pro at room heater may please be dispatched before 26 Dec 15 will help me. Cash back of Rs 250 is not credited into my wallet.

Sachin kumar

Tue, 03/08/2016 - 00:57

Permalink

I have recharged my phone but I haven't received any money and my account got deducted. I am not at all satisfied wid this type of experience. This will be my last recharge from dis company and hereby I request u to plz credit my account or recharge my phone. My order no is 1585774532...Plz do something.

I booked SANdisk microSDHC 16 GB memory card with Paytm order #1620374010, shipment #1284065883. I was delivered a damaged 16 GB micro SDHC card. I want replacement or payback of cash. Take necessary actions against my complaint.

M. Raghunadha

Tue, 12/13/2016 - 20:15

Permalink

I have been using pay tm for the past one year for booking Uber. Recently, when I tried to add money, it's not being accepted. I don't know the reason. Please guide me how it can be done.

Manish thadani

Wed, 12/14/2016 - 14:00

Permalink

Balance is not upgrade in my paytm wallet is pending on sunday. so pls help whats the problem contact as soon as possible.

Abhishek pandey

Wed, 01/11/2017 - 10:02

Permalink

My Paytm number 9554292868. Transfer amount Paytm to return to bank but amount is not credited my bank account and deducted amount Paytm wallet. Plz help. Very urgent.

Debbrata Dasgupta

Sat, 02/25/2017 - 16:05

Permalink

Today at 12.30AM I tried several times to change my password. Initially I tried to log through Computer for recharge. Though I am having paytm in mobile no8473836443 however inspite of getting messages at my mobile I could not change it as I have forgotten my password. kindly resolve the issue.

Bhagwat Saran

Mon, 06/12/2017 - 15:43

Permalink

I have done a recharge of 45 Rs. By i could not get this advantage from Paytm. Please help me or cash back my money.

Hiral mehta

Thu, 08/03/2017 - 14:22

Permalink

Sir, This is to bring to ur kind notice that i, a user of paytm is facing problem in login in to my account.I have forgot my password and have used the provision of forgot password, the link was sent to my number which got expired due to time barring ,Now it is asking me to call at the customer care number 0120-3888-388,to which there is no response ,i m pressing the keys it is askin me to choose and press yet it says u havent pressed any key. I have lost about 30 rs dialing the same number again and again, my registered email id is hiralmht3193 @gmail.com. please send me the link again so i that i can reset my password n be a happy user of paytm again.

Please do the needful action as. Soon as possible, Ur reply is highly waited.
Ur unhappy user

Girinder mech

Tue, 08/08/2017 - 22:09

Permalink

2 days before i have orderd a slippers,but due to wrong size i have cancel the product after some minute,later i got the message that it will refund the money to the account within an hour,but till today idn't get the money yet.. so kindly pls check the issues and refund the money as soon as possible.

Jahid Khatik

Sat, 08/19/2017 - 18:04

Permalink

Dear Sir,
I am Jahid Khatik from Sangli. I was an emplyoee of paytm since November 2016 and i have resigned on 25th April 2017. I have sent resignation letter to the reporting manager at that time namely, Mr. Kedar Ghorpade. My resignation is still pending and i have not received my final settlement yet. I am getting follow up to the reporting manager but he is totally ignoring me saying that i will check and call you back from 3 months. Kindly take action against him and please confirm my resignation as i will get my full and final settlement amount as soon as possible.
Thanks and Regards,
Jahid Khatik
Sangli.
M.7507951854

Adesh Aggarwal

Thu, 08/24/2017 - 15:07

Permalink

I have 3 transaction of rs1400/- each add money in my account from CBI card on 5-8-17 evening. Amount of three times deducted from bank but amount credited in my paytm wallet 2 time on 6-8_17 at 4:53&4:56 am. So plz check the status of third transaction. And credited in my account as soon as possible.

Atish kumar

Sat, 08/26/2017 - 15:42

Permalink

My paytm no is 8899595056, a recharge of 399 is done on no 8218725770 through paytm on date 22 august & recharge is unsuccessful so balance is deduct from my bank account. plz resolve problem this balance is credited to my bank account.

Mohd wasim

Mon, 08/28/2017 - 00:48

Permalink

You have transferred the below jio phone prebooking voucher(s) to mobile number 9005556165 and following are the voucher details voucher(s) count:1 voucher booked for Area pin code 284003. please write to care @jio.com if this transaction is not done by you.

Ashoka Rhanjani

Wed, 09/06/2017 - 12:02

Permalink

The worst experience in paytm. It's been 7 months of the transfer I made through paytm worth 5000 and it has not been credited in my wallet. Fedup with the customer care service too. I have given complaints n number of times and no proper response yet. Not trustworthy and d trust I had on paytm is completely gone...!

Ajit bhatia

Tue, 09/12/2017 - 14:05

Permalink

I want to return the product because the serial no. on products and box are same but the product number is different as you can see in pictures below. I have checked parrapnty from seagate site the no. On box matches the warranty but not the product number on the back side of hard drive. unconditionally reject my return request .

For the last 15days I'm not able to login. I have complained regarding this through mail & also through help desk. I have mailed all the documents (Adhar card and driving license) as per your requirement. But there is no response till now. There is telephone number to contact directly. Kindly help.

Today I book a Train ticket through Paytm. Booking is failed but didn't get refund . So Please Refund ASAP. Paytm Booking ID:- 3910321210.

Thank You.

Rajnish kumar

Fri, 11/10/2017 - 21:41

Permalink

This is totally fake company and our digital leader Narendra modi is supporting this to company. I recharge my Jio no but still I didn't get recharge my money is best, and the company site there is no any customer support no also, there is no any official no. Please save your money and chose authentic platform.

G. Venkatesh

Sun, 11/12/2017 - 12:51

Permalink

I couldn't make my Jio number recharged even though amount deducted from account.

Prakash chand

Sat, 12/02/2017 - 13:53

Permalink

Very worst experience with paytm . Since flight cancel by paytm in March 2017 but still I did not get money. They are cheated to the people. Now they are telling contact to aircosta. Why should I contact with them if I payed money to paytm. I sent more than 50 mails to them but still no response.
Reference no - 44805964
My contact - 7829230451
It’s feel very bad if someone do like this.

Kamran Akhtar

Sat, 12/09/2017 - 11:42

Permalink

I had paid the electricity bill via Paytm on due date 12 september, but payment was failed. I got a notification of failure of payment on dated 2 October. Since my payment was not made but my money was also not refunded to my wallet. Kindly send my Rs 9310 to my wallet.

Abhishek raj

Wed, 01/24/2018 - 16:51

Permalink

Realy sad, Your site and app is realy poor. How to customer satisfied to your product. Actually i am order F gear backpack but when product reached to me. i realized not same product i had ordered. Again i don't use Paytm or Paytm app ever.

Vineet sharma

Thu, 02/01/2018 - 16:40

Permalink

I today transferd payment of 200rs but not received in the paytm account nor in bank account. transaction Id 17658280648.

Manikandan

Mon, 03/19/2018 - 21:03

Permalink

Paytm Customer care is not given any reply of my grievances regarding KYC updation process, which was already completed on Saturday. So, I will be planning to use other wallet.

Shubham singh

Mon, 03/26/2018 - 14:32

Permalink

I had ordered something from paytm mallapp ,this order offer a cashback 100% but 48hr gone from ordered delivered ,there are no cashback received yet ,please return cashback instantly.

Please remove my Aadhar card from the paytm number which I do not know is my Aadhar card number 944624638446 which is linking me to 8449891394. This is the reason why my number is not being linked to which I have a lot of trouble running paytm.

I didn't got my cashback on my cash back of booking bus ticket.

I have received a msj from your side in 25/02/2018 that i have issued debit rupay card in my saving account but i do not issued that card i am not using paytm so how can deactivate my account from paytm. i also forget password and email id also, plz reply me as soon as possible.

My paytem wallet not show amount and not show passbook on my pc screen, pls check my paytm account 9992142960 my paytem account number.

Yesterday I booked puma slippers and I cancelled the order, with in 15 mins my money was refunded, but with 2 mins again my money debited. Till now 50 times I tried to speak with customer care but no one responding, this is bad. Send my money back, I'm in need with that money.

Manish Kumar

Sat, 06/30/2018 - 09:00

Permalink

I tried to log in with 8894352789 and I lost my password I tried to for get with different ways like call, forget password but their will be no response from paytm. if I tried to log in with my number they call this mobile number is already exist but I tried by another way (calling) they said this mobile number is not exist with paytm. It's means paytm make fool all the peoples who lost his password.

I cant complete my kyc and have not received my cash back of 9000rs. somebody please respond and make arrangements for my cashback.

Raaz Singh

Sun, 09/02/2018 - 09:14

Permalink

I am trying to win 1000 cashback, but there is no FreeBuzz partner app on paytm.

Nitin Shah

Tue, 09/04/2018 - 18:35

Permalink

I paid to dGVCL BIL RS.953/- ORDER NO:5912309924 My regd. Mobile No: 99787 15827
but not count in my offer 5 pe 100 elect offer.

Share your experience about this business

The content of this field is kept private and will not be shown publicly.
  • Rate and add your experience with the company and its customer service.
  • Do not post sensitive data like your bank details or credit card numbers here.
  • This website is moderated, inappropriate and off topic comments are removed.
CAPTCHA
11 + 3 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.