[email protected]: Vivo Mobiles Customer Care Email

Company
Department
Customer Care
Region
All India

If the above contact didn't helped you, here are alternatives to reach Vivo Mobiles customer support.

Contact Number

1800-102-3388 - Contact details

Support Link

Official website - Contact details
Live chat - Contact details
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Comments

Rina patel

Thu, 02/04/2016 - 14:30

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I want a replacement of my hand set x3s. its under warranty purchased last april. I having lots of issues regarding storage n gets hanged. Today its 2nd time in last 15 days I went to service centre for sofware updates which I cant afford every time. Plz look into this matter seriously n get back to me on my contact number -9820797955.

Tariq Khan

Wed, 03/23/2016 - 10:18

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I purchased my Vivo mobile phone from a shop in kolkata in January. It worked fine till now i am unable to download new apps as it keeps showing low space error. I have checked and rechecked that there is enough space in the phone memory. As a last resort i had also reset the phone but now i am unable to install any app due to the error. How to solve this??

Varun Chauhan

Tue, 04/05/2016 - 08:38

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I bought Vivo smartphone in february but since last one week phones speaker is not working properly. It has now very low and unclear sound while talking or even when playing music on loudspeaker. I havent visited the service center yet but i am not impressed by the overall quality of the phone.

Aditya kumar

Wed, 06/01/2016 - 23:30

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i purchased vivo y28 phone and i have done very big mistake to buy it because its sim emi no. got disabled or ruptured and phone always three to four monthly get hanged.

Shivkumar

Wed, 06/08/2016 - 19:34

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I have call recording problem in my new vivo y51L handset this handset is cant record a call properly. i download many auto call recording apps but this handset is not properly work in any call recording app. What should i do. please help me how to solve this problem. My all calls recording is very important for me...so please how to solve a this problem....no.9926507754

Sandipkumar varli

Fri, 07/08/2016 - 11:18

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My phone vivo y51l is 1 months in network problem. 3 time software updated But no work phone. Bekar 6 vivo phone.

I purchase vivo v1 mobile on last yer December its so smart but now I can't generate barcode for Reliance Jio sim .....Please ......kindly help me.

Its vivo v1max & it become heated by own either it is in working mode or in stand by .so will you plz help me out of this. one more thing in bhagalpur, bihar there is no service centre so we the users are facing a lots of problem.

Palak patel

Wed, 11/09/2016 - 15:47

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Model : v3 max, missed date: 29/10/2016
imei 1): 860801031144611 & imei 2): 860801031144603

It is requested that intiate action for tracing the handset location and inform me.
contact no:081415 24598
mail id: paripatel9452 @gmail.com

Hi, my mobile (Vivo V3 Max) was purchased on 01-05-16. I had a problem with my mobile and the service center has changed the main PCB (4946312) on 01-11-16. But the main camera is not working properly. i am contacting the service center for the solution but the answer is they dont have the stock with them this is pending for more than 10 days now.

Service center is situated at west tambaram chennaI tamilnadu pin code-600045
my contact no- 9003030998

looking forward for the early solution if this not possible to repair please change my mobile phone immediately.

Aashish kumar

Thu, 11/17/2016 - 15:52

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Lost my mobile imei1: 867770020289179
imei2:867770020289161
Sn: A15spch06a04
Plz help me in this regard.

I purchased my phone about 2 month. But when I play coc my keyboard not working... Suddenly phone gets main menu and show bbk launcher has loading some data. I ask for my answer immediately.

My biggest mistake in life iz to buy vivo phone. The worst respond from service centre. Replacement was also fake and the worst. Suggest everyone to not buy vivo phone.

Dr. J Stalin

Tue, 01/10/2017 - 19:05

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I have purchased vivo v5on 24/1/2017. the mobile is getting more heat while in internet use and while charging there was a message that your mobile is in high temperature so full charge is not possible.

Dupinderpal singh

Mon, 01/23/2017 - 18:26

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Everytime I try to update my system os, it fails. It shows download complete but installation failed.

My earphone has been damage by mouse because mouse cut my ear phone. plz solve my problem plss replaces my earphone.

Baiju kumar

Thu, 03/16/2017 - 14:35

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My vivo y51l is lte. But is there any way to upgrade it into volte.

Vivek k yadav

Wed, 03/29/2017 - 21:13

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I lost my new vivo y55l only use 5 days. imei no.1- 863599035931135 imei no.2- 863599035931127. sir please track my mobile urgently. my mobile no.7678414344.

Tapan sahoo

Fri, 03/31/2017 - 08:48

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I am not impressed by the quality of the phone. I brought vivo smart phone in February but since first one week phone. It has very low network. Net slowly walking. My phone vivo v5is 25days in network problem. One time software update but no work my phone.

Pankaj bhilangwal

Wed, 04/19/2017 - 19:03

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Hlw.... My vivo Y55L has fallen down and the screen has broken....its working good till now.. Because it has broken only glass...so please suggest me how can I change it very soon..???

Sonu singh yadav

Fri, 04/21/2017 - 17:14

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I request vivo company should give us service center in ghazipur (up) as there is no service center there.

G.S.Natarajan

Sat, 05/06/2017 - 13:33

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My phone's caller ID photos not displayed while receiving or sending the calls. What can I do for the setup. Please inform me through e mail ID.

My phone sound has disappeared completely and it is not even one month old. why it is written.... vivo is all about phone and music but why is there sound problem.

Alpesh Parmar

Tue, 05/23/2017 - 14:19

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Vivo service and service center is excellent and staff behavior is very good and best supportable. My experience is very very good at list other brand service and service center.

Thanks You Vivo...

Hello, I bought vivo v1 max. Its give very good performance but when I take photos that time mobile become heated. Please give me solution on it.

Apu rumex

Mon, 06/05/2017 - 19:59

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My vivo Y51L is 4 months old used and now getting so much hot when data is on or using media, files or anything etc...so please help me.

Rathod bhumika

Fri, 06/09/2017 - 14:00

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Vivo v3 model was the best... why did you wind up this model? i want to one more v3 model i like it so much. I have purchase V3 gold is last 6 month and i want to one new V3 purchase. So kindly please help.

Siraj ahamed

Thu, 06/15/2017 - 14:39

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I bought a new Vivo Y51L few days back but its battery backup is very bad. Enven though i don use it much it discharges in 4-5 hours. Bad mobile.

Deepak shah

Sun, 07/09/2017 - 08:27

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Mobile is used the Wi-Fi 10 minute is using the mobile is very heat. 2 months ago purchased the phone. Accessories is so costly, very bad mobile. Back camera is very bad. Image is not perfect.

Chandraprakash…

Tue, 07/11/2017 - 17:29

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I have a problem with my handset. Even after going to service centre the problem is not resolved. I will not recommend vivo to anyone.

Divyaraj Parmar

Sat, 07/22/2017 - 12:49

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Hi vivo india,
My name is Divyaraj Parmar. I visited vivo service center at Bhuj model number Y55S imei no 863914038641815 phone ok but i demand software upgrade very fast service haf and over complete upgrade phone brilliant service.

Abhay Singh

Sat, 07/22/2017 - 15:54

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My over all experience is splendid because i gave vivo v5 to service and vivo service centre staff done work very fast and also their behavior is so good.

Vivo Y51l phone user. I am Indian saudia arabia working how vivo Y51l new version update problem how update my number 0532173975 please help me.

Aakash uniyal

Sun, 08/20/2017 - 12:46

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This company is not good. Their mobile Vivo v5 is right but the camera is not well. Looks blurry on camera. Some time 8377083723.

Iainehskhem

Sun, 09/03/2017 - 09:15

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Last week i bought my mobile vivo v5s. But right now i music is not working in my phone... it shows "unfortunately i music has stop".. what to do???

Premson bhandari

Thu, 09/07/2017 - 10:10

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I want my mobile version upgrade...my mobile model vivo y51l. Please help me for upgrade version or volte version.

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